Very poor service at Sammy’s
Tatyana L
Customer Reviews for Sammys Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The trailer turn signal, emergency, and brake lights did not work after connecting to the tow vehicle. The running lights worked, so I assumed the trailer was ok to use. A friend who was following me made me aware of the inoperative lights. As well, both forward and aft safety chains were missing. Why was this unit dispatched? I would appreciate a phone call. 618. 980.8905.
mark mI rented this uhaul for 4 days to drive less than 10-15 miles each way to a festival. Each day the truck was parked after we unloaded, until I left for the night. I returned the truck and was charged an additional $300 plus on top of the $200 deposit. I am very disappointed in my overall experience with UHaul and will never rent again if these are the prices. This rental cost me almost half of what I made at the festival for the weekend. I am extremely disappointed and upset about my entire experience. At most I drove the truck 30 miles per day, but was told I drove it 274 miles, which is ridiculous!
Danyell BSammy was really great in helping us with the rental and he has great customer service and gets u in and out 💯 great experience.
Jacqueline Pthe store manager was excellent
Drew G