Customer Reviews for Sallisaw Check Cashing LLC
(U-Haul Neighborhood Dealer)

302 reviews

215 S Kerr Blvd   Sallisaw, OK 74955
(Hwy 59)

(918) 776-0689

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(918) 776-0689

215 S Kerr Blvd
Sallisaw, OK 74955
(Hwy 59)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 4:30 pm
  • Sat-Sun: Closed
Special Operating Hours
  • 12/24/2021 - 12/25/2021: Closed
  • 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Location was great. The ladies in the office were great. Truck was completely worn out, but got the job done. Had front end problem and the dash rattled extremely loud.

CHRISTOPHER B. 
Rating:
1.0

Customer did not leave a comment.

Sherry Y. 
Rating:
5.0

Customer did not leave a comment.

LANNA T. 
Rating:
1.0

We had a horrible experience with the service workers there. They were rude to us and disrespectful. We were assured the day before that the equipment was ready and available, but it was not the day we came to do our pickup. They gave us the wrong truck and it had the incorrect information. I would not use this business again.

BREANNA P. 
Rating:
3.0

Poor customer service. The truck had not been cleaned, there was trash in the cab of the truck,and there had been something stick spilled all over the dash and there was dog hair all over the cab. This is unacceptable during normal time, not to mention during a pandemic.

April H. 
Rating:
5.0

Customer did not leave a comment.

VICENT W. 
Rating:
3.0

I had to unhook trailer from my vehicle and put in trailer line. I did ot appreciate this.

Darcy M. 
Rating:
1.0

They sent me away with a dirty rental that had a hole on the inside tire and with a trailer type that I did not reserve that had rusted ratchets. They moved my drop off location and I had to call twice to find out we're to drop the rentals and looks like they even changed me extra even though I put the gas over the amount required. Glad I have pictures

Robert M. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
2.0

The young woman behind the counter was not very friendly nor helpful. I had to find the equipment and hook it up by myself. Then one tow dolly was defective and the other was missing a part. Out of the two I made one work.

dennis B. 
Rating:
4.0

This time using them as the drop of was good. The previous time they charged an extra 36.00 stating they had to sweep out the uhaul. I will wait to see if they do that again! I take pictures of the uhaul after it is empty always! The back and the cab so I know that was not true!

CHADLEY S. 
Rating:
4.0

Customer did not leave a comment.

RANDOLPH A. 
Rating:
4.0

Customer did not leave a comment.

dennis B. 
Rating:
5.0

Customer did not leave a comment.

Brenda L. 
Rating:
1.0

The ladies at the counter told me to go get one, they both did not want to leave their desk didn't even check if how I hooked up to my truck was correct. Lazy people at the Sallisaw store on US-59.

Sidney M. 
Rating:
5.0

Because it is a storage location and people can get hot, sweaty, and dirty packing or unpacking thingsthey should have a public restroom or at least a sink to wash up.

David G. 
Rating:
5.0

Great folks.

Darrell N. 
Rating:
5.0

Customer did not leave a comment.

VICKY T. 
Rating:
5.0

Jacks on 6X12' & larger trailers

HAROLD P. 
Rating:
5.0

Customer did not leave a comment.

DONALD T. 
Rating:
4.0

Customer did not leave a comment.

CHRISTIAN ROBERT E. 
Rating:
1.0

Mileage was in correct, fuel level incorrect, truck was not clean. Told girl at desk all she did was sign her name on a paper and I'm dealing with customer service to get the mileage, fuel and cleaning charges removed. No customer service and truck was junk.

Chris T. 
Rating:
4.0

Nothing!

MICHAEL H. 
Rating:
5.0

Customer did not leave a comment.

RYAN T. 
Rating:
5.0

Customer did not leave a comment.

VICENT W. 
Rating:
3.0

Only on a associate seemed to know what was going on, and she had to pretty much run everything, including four (4) different overlapping customers at the same time. The car hauler, though reliable and sturdy/safe, the right side stop/ signal light was out, and when we went to double check everything after loading up, we found one (1) of the safety chains had been drug on the ground before we picked it up, as the chain had been ground almost completely through one link, and including the grounded area, completely rusty.

JOHN R. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA V. 
Rating:
2.0

I reserved blankets and a dolly along with a drop off location in OKC. When I got there the woman said nothing I needed was available (It was and I was able to get it) and also set up my drop off in yukon oklahoma (25 miles from where I was going) and told me there was not a single drop off location in all of oklahoma city.... I knew this was incorrect and asked her to call someone to make my location in oklahoma city and she told me no that I would need to call myself but her computer showed not one drop off in all of oklahoma city. Obviously I fixed that myself but horrible customer service

amy T. 
Rating:
5.0

Customer did not leave a comment.

judy P. 
Rating:
5.0

Customer did not leave a comment.

beverly T. 
Rating:
2.0

Evidently the drop off location “Sallisaw Check Cashing” did not have access to the contactless check-in photos that I had to take and upload to the UHaul system. She insisted that I had to fill the truck up with fuel upon returning. I spoke with her and told her that it had 5/8ths fuel in the tank when I pick the truck up. She would have known that if she had the rental pick up pic's available. I did return the truck at just above the 1/2 tank thinking that was close enough but she charged me $16.00 to put 2 gallons of fuel. Petty to say the least.

Mike H. 
Rating:
5.0

Stay as you are

LEE P. 
Rating:
5.0

Does not need improvements he does an excellent job!!

DIANA E. 
Rating:
3.0

Confusing instructions for drop off address and place to park

Abbie D. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
2.0

I will never recommend them to anyone!!

Diana E. 
Rating:
5.0

Customer did not leave a comment.

JUSTIN C. 
Rating:
3.0

No one was there to help me connect the trailer. No one checked the connections I made for safety. They did not sell or have any adapters to make the lights work with my vehicle and allowed me to drive away without working lights al all. Other times I have rented similar trailers at other locations, they were very concerned about safety concerns.

Michael B. 
Rating:
4.0

Customer did not leave a comment.

RONNIE A. 
Rating:
2.0

Hooking up to a trailer with no assistance was a nightmare, it would have been nice to have an employee of the business to direct me. I had no clue if my running lights or brake lights were working properly. There are things that take two people

angela G. 
Rating:
3.0

Customer did not leave a comment.

Dang T. 
Rating:
4.0

Customer did not leave a comment.

Micah G. 
Rating:
4.0

Make sure your units don't leak.

russell C. 
Rating:
5.0

Customer did not leave a comment.

DIANA E. 
Rating:
5.0

Customer did not leave a comment.

Gordon H. 
Rating:
5.0

Customer did not leave a comment.

Opal T. 
Rating:
4.0

Customer did not leave a comment.

Anthony Y. 
Rating:
5.0

Customer did not leave a comment.

Jonah L. 
Rating:
5.0

Dropped off one way Uhaul here with no issues except the original place charged us twice and will not answer the phone to get it fixed!

DALTON T. 
Rating:
3.0

Had to replace fuses for lights to work. Because the trailer shorted them out spent 7 dollars on them plus what it cost for rental fees

Lisa A. 
Rating:
5.0

Customer did not leave a comment.

DONALD G. 
Rating:
5.0

Customer did not leave a comment.

PERRY B. 
Rating:
4.0

friendly polite staff

timothy K. 
Rating:
3.0

Customer did not leave a comment.

Andrew C. 
Rating:
3.0

Rented a tow dolly, the right rear fender was badly damaged. Had to go hunt the unit myself. The ratchets would not work. Had to go ask for wd40 to free them up. But other than that it was ok

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Larry C. 
Rating:
3.0

Customer did not leave a comment.

KEVIN G. 
Rating:
5.0

Customer did not leave a comment.

Kathy W. 
Rating:
3.0

Help full over the phone even through COVID 19

Jenny B. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
Rating:
4.0

No one's fault, but I had to self checkout... but the link wouldn't work.

MICHAEL B. 
Rating:
4.0

It was good, it's just bad timing with social distancing and all.

Haden C. 
Rating:
1.0

Was cheated by the way the contract was written up 231.00 for 2 days rental , I will never use u haul again.

John J. 
Rating:
5.0

truck was dirty, inside and out.

William G. 
Rating:
4.0

Customer did not leave a comment.

Larry O. 
Rating:
5.0

Very good experience.

debbie R. 
Rating:
3.0

Left to hook up car transport by myself. Hitch took 20 mins to hook up. Had to line up trailer alone. Hitch was sticking.

David S. 
Rating:
5.0

Great, friendly folks here. Easy peasy!

Charles N. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Larry C. 
Rating:
3.0

area is spotty on cell service. very hard to check in or out on mobile app.

Jenelle S. 
Rating:
3.0

Only dropped off after hours. Friendly over phone

Kennith H. 
Rating:
3.0

Have a public bathroom.

Loren C. 
Rating:
5.0

Customer did not leave a comment.

Marlene G. 
Rating:
4.0

Customer did not leave a comment.

Arlene G. 
Rating:
1.0

Customer did not leave a comment.

kessa L. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Only issue I had was that they only told me what day to return the truck. They didn't tell me a time. Had to return on Sunday and they were closed on Sunday anyway. Charged me a n extra day rental. Not a game changer, just a little disappointed that I wasn't told and then charged an extra day's rental returning it even when they were closed.

Roger L. 
Rating:
5.0

On sight worker was polite, professional and friendly.

Charles N. 
Rating:
1.0

Customer did not leave a comment.

Bertha K. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

Cory E. 
Rating:
5.0

Staff was EXCELLENT to work with.

WAYMAN C. 
Rating:
2.0

Service good but vehicle wasn't clean and it smelled like cigarette smoke

Teresa M. 
Rating:
4.0

Customer did not leave a comment.

Curtis F. 
Rating:
5.0

Customer did not leave a comment.

LLOYD T. 
Rating:
5.0

Customer did not leave a comment.

James H. 
Rating:
5.0

You might want to have more then 1 person working the counter on the weekends. There was quite a wait.

susanne E. 
Rating:
5.0

Customer did not leave a comment.

Brittany S. 
Rating:
4.0

Tried to drop off on Sunday, but no one would answer the phone.

Charles W. 
Rating:
5.0

Lady was very helpful with and about all information

Glen L. 
Rating:
3.0

meh.

mark L. 
Rating:
5.0

Customer did not leave a comment.

jani H. 
Rating:
5.0

Customer did not leave a comment.

LOUISE G. 
Rating:
5.0

The only thing I didn't much care for was the trailer was a 2 day rate. Wish I could have been compensated for the extra day.

barbra G. 
Rating:
5.0

Everything was great!

cATHeRiNe R. 
Rating:
5.0

Customer did not leave a comment.

Gerald B. 
Rating:
3.0

I had to drive 35 minutes out of my way. I was only notified of the pickup location change the day before. Highly inconvenient.

Zachery C. 
Rating:
5.0

Customer did not leave a comment.

Schweyer L. 
Rating:
3.0

well first off the truck was in poor condition and about 4 hrs into drive that was a 20 hr drive the exhaust had a bust it sounded like and there were fumes coming into cabin from it and I had to drive 14hrs with windows down in rain a lot of hrs. I didn't have time to have a change of uhaul as I was limited on time so the trucks definitely need better taken care of with maintenance wise. I would think if a truck that is going from OK to VA would be thoroughly inspected but it was. just glad I didn't get carbon monoxide poisoning. extremely unhappy with the vehicle. would be nice for some kind of compensation but I'm sure that want happen.

EDWARD B. 
No reviews have been submitted for this location.

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