Customer Reviews for Safeway Storage
(Distribuidor de U-Haul del vecindario)

593 comentarios

5812 Hwy 52 N   Rochester, MN 55901

(507) 281-6374

Horario

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 11 a. m. - 3 p. m.

Services at this Location:

Contáctanos

(507) 281-6374

5812 Hwy 52 N
Rochester, MN 55901

Services at this Location:

Horario

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 4 p. m.
  • Dom.: 11 a. m. - 3 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD C. 
Clasificación:
5.0

Jericho was very kind and helpful. If I need to rent a moving truck again, I hope he is the one to help me

Harry T. 
Clasificación:
5.0

This was an excellent experience. Polite knowledgeable and answered questions so well. Everything about it made the move easier. Will definitely suggest this to a friend and will use again if the need arises

Pat S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darby H. 
Clasificación:
1.0

Rude and very disorganized

ALONZOo M. 
Clasificación:
3.0

It is just as long to book online as it is in person. Kind of an inconvenience

Zanele M. 
Clasificación:
3.0

When I returned the truck, no one was there to accept it even though the location was supposed to still be open. I called Uhaul and was told that I could check it back in online but there was an extra fee to do so. I spent quite a long time and had to talk to 3 separate representatives over at least a half hour before the extra fee was waved.

MARK A. 
Clasificación:
5.0

Totally awesome! Very friendly and helpful!!

DONNA R. 
Clasificación:
5.0

Excellent service

CASEY R. 
Clasificación:
5.0

I had a great experience and service! I brought the trailer back early and it was past closing time, but the gentleman came out and helped me as he was on his way to his car. He checked in the trailer and was very friendly.

Richard N. 
Clasificación:
4.0

Did a great job. Contacted me to confirm my pickup time because they had to leave the facility and were there promptly at the agreed time.

GREGORY M. 
Clasificación:
3.0

Wash the windows and mirrors before sending out

Scott M. 
Clasificación:
5.0

Great staff , very secure, couldn't ask for more

ashley s.  |  Overall Experience 
Clasificación:
5.0

Awesome service, thank you!!

Rosemary S. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN B. 
Clasificación:
5.0

There was a little mix up on my truck, but it was quickly taken care of and I was on my way. Jerrico (spelling?) was awesome and extremely helpful!

JONATHON V. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHALECKA D. 
Clasificación:
5.0

Great service, friendly, helpful, explained things very well. Very easy to recommend.

Craig O. 
Clasificación:
5.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Grant was awesome! He had everything ready for me ( truck warmed up and such)!

JONATHON V. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kathryn B. 
Clasificación:
5.0

Grant was awesome about taking care of an accidental charge. Very professional and understanding.

Philip B. 
Clasificación:
3.0

It all went as hoped until I had to wait in line for the key. The online app said, "go inside and skip the one". Great in theory, not so great in reality. When I asked for the key for the vehicle (as I was told to do on the app), I was told to wait. Everything else good. Solution: Make sure all agents have a visual cheat sheet showing what all customer choosing online check-in see.

Bruce S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joshua L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annastasiah D. 
Clasificación:
5.0

Super easy online reservation! Extremely friendly and customer focused service! Truck in excellent condition! Would definitely use this location again in the future! Thanks for the great service!

Donald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kelly G. 
Clasificación:
5.0

The customer service at this location was excellent. I went in Expecting a big troublesome situation as my reservation had been screwed up. When I went in they did everything I could to accommodate me to make up for the situation To get what I needed and Make right the error.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

james C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurel S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MaryAnne S. 
Clasificación:
5.0

Very helpful and friendly people.

Anna and Barb E. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

George G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Keith M. 
Clasificación:
5.0

Everything went smoothly and was very quick. I would absolutely come back. One thing that was helpful with a pick up from the Civic Center drive location was being handed a folder with helpful reminders and contact info. This location didn't do that which meant I had to look up the road side assistance number before I left.

Rawls W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

james C. 
Clasificación:
5.0

Everything went perfectly. The agent was EXTREMELY helpful! Thanks for everything!

steve S. 
Clasificación:
5.0

The link I received through text message to verify vehicle damage was expired by the time I got it. Otherwise, the Safeway storage location is the best of the three locations I've used in town. Give the man who works weekends there a raise because every experience I've had picking up a uhaul truck through him has been so much better than any other locations employees.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelsey Z. 
Clasificación:
5.0

Super nice dude works there.

Kimberly E. 
Clasificación:
5.0

Very great service. Highly recommend!

sue Z. 
Clasificación:
5.0

Uhaul staff member was very professional and an outstanding representative for your company, super nice guy. The gentleman was nice and efficient we were able to get the truck and additional moving pads and on the toad in no time...this was far the best truck rental experience I have over the years. Thank you Uhaul for making the moving less stressful!

Brian O. 
Clasificación:
5.0

Great experience

Jon T S. 
Clasificación:
5.0

Nothing! Everything met and actually exceeded my expectations. The staff was very kind and courteous. Great job.

Michael S. 
Clasificación:
5.0

The kid that helped me get the enclosed trailer was excellent!

sandy H. 
Clasificación:
3.0

The truck I rented had a low tire pressure that I actually had to go and fill it up because the employee opened the store 5 minutes late and did not have time to fill it. Also, the truck had a cracked windshield across the entire windshield. But the manager was nice and gave me $20 off. Gracias.

John M. 
Clasificación:
5.0

Happy that the digital pick up was user friendly for a first time user. If you have an iphone, just make sure your Chrome/browser location services specifically are turned on.

Matthew S. 
Clasificación:
4.0

El cliente no dejó un comentario.

raul F. 
Clasificación:
5.0

Nothing... No kidding it was perfect !!

keith V. 
Clasificación:
5.0

Jerico was awesome, he helped with the check out ,was so efficient. The guy who helped me check back in, return, was equally helpful, I didn't get his name.

Donna C. 
Clasificación:
5.0

Very friendly, helpful, knowledgeable staff!

Craig F. 
Clasificación:
5.0

I have no suggestions but would like to mention that your employees both Jericho and Austin have been very helpful to me. Moving, for the most part, is not a pleasant experience and your people have assisted me well and helped my experience go as smoothly as possible. Thank you. Jerry Laude.

gerald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah L. 
Clasificación:
1.0

The guy was more helpful than the woman.

Rosie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruben C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renate N. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

Had an awful experience at the location on south Broadway in Rochester. The Safeway storage location was leaps and bounds better. You guys really need to look into your employees at the location on the south side of town. Just awful every time I've gone there.

David S. 
Clasificación:
5.0

Not much the transport I rented pulled like a dream, very nice piece of equipment. Hate to say because the price probably will go up, but less than $60.00 a day.how can you beat that it don't pay to own one.

steve S. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alpha D. 
Clasificación:
2.0

our realtor gave us a gift card for uhaul, it was not honored

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
4.0

El cliente no dejó un comentario.

bruce I. 
Clasificación:
5.0

El cliente no dejó un comentario.

brad K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Arnold K. 
Clasificación:
5.0

Great customer server will use this location again but did not use the over the phone service

MICHELLE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lloyd B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

Great people to work with. They made things easy.

Dave E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veer B. 
Clasificación:
4.0

The gentleman who helped me at the front desk was very helpful. He answered all of my questions and overall provided excellent customer service.

Jessalyn W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

The service was amazing! I especially would like to recognize Jericho. He went above and beyond...He solved a problem for me; kept his mask on, even outside, out of courtesy for me and was courteous and professional!

wendy J. 
Clasificación:
5.0

Excellent customer service!!!

Nathan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

herman F. 
Clasificación:
5.0

Such helpful gentlemen working there. Very impressed and a bit sad we used them to move. Lol

Janelle M. 
Clasificación:
5.0

Great experience easy rental good customer service

Lonnie O. 
Clasificación:
5.0

El cliente no dejó un comentario.

dale S. 
Clasificación:
3.0

The employees should have been wearing masks. Most of the customers were, but none of the employees were.

Jenifer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hailie C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Garth G. 
Clasificación:
5.0

Friendly, professional service. Keep on keeping on!

Chris J. 
Clasificación:
5.0

The associate at this location is very professional, helpful, and friendly, too. I would definitely recommend this location to a friend.

peter W. 
Clasificación:
4.0

Dropped off after hours.

Diane S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neal B. 
Clasificación:
5.0

The employee was very helpful and knowledgeable. He Went above and beyond my expectations.

andrew G. 
Clasificación:
5.0

We originally reserved a unit that ended up being to small, they were so accommodating and got us into a larger unit to fit our needs. Great Customer Service!

Pam D. | Reservación
Clasificación:
4.0

They worked quickly and were very kind and understanding to me. I really had a pleasurable experience

Malinda A. | Reservación
Clasificación:
5.0

Great availability

AHMED B. | Reservación
Clasificación:
4.0

Slightly narrower than 5' , but is not much of an issue for me. Good price for the space.

Kyle G. | Reservación
Clasificación:
3.0

Nada

KATHLEEN R. | Reservación
Clasificación:
4.0

Secure and good prices.

Haley K. | Reservación
Clasificación:
1.0

I reserved my reservation, and when I had all my things in a uhual, I didnt receive a gate code.

Nina D. | Reservación
Clasificación:
5.0

Great service, needed to switch to different storage unit due to problem with the one assigned. Safeway switched the unit with no issues.

Curt C. | Reservación
Clasificación:
4.0

friendly, accommodating customer service, Jericho made sure my code worked before leaving store, I returned at 8:30 same night and found the code to not work, saying it was closed, see manger. Bummed

Chelsie B. | Reservación
Clasificación:
5.0

Helpful staff, good price point, recommend above other storage places in town.

Brittany K.  |  Overall Experience 
Clasificación:
5.0

The facility was close to our residence and would have served us well but we discovered that we really didn’t need it.

elmer o.  |  Overall Experience 
Clasificación:
5.0

Nice place

TROY D.  |  Overall Experience 
Clasificación:
5.0

Everything was great, from the storage unit to the truck rental!

brenton h.  |  Overall Experience 
Clasificación:
5.0

Very easy to work with and when needed bigger space was not an issue to upgrade

REBECCA P.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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