Customer Reviews for Safenest Storage Summerville Central
(U-Haul Neighborhood Dealer)

268 reviews

1205 Central Ave   Summerville, SC 29483

(843) 376-1799

Office Hours

  • Monday - Friday:
    9:30 am - 12 pm / 1 pm - 5:30 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 2 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed

Show All Hours

Services at this Location:

Contact Us

(843) 376-1799

1205 Central Ave
Summerville, SC 29483

Services at this Location:

Office Hours

  • Monday - Friday:
    9:30 am - 12 pm / 1 pm - 5:30 pm
  • Saturday:
    9 am - 12 pm / 1 pm - 2 pm
  • Sunday:
    Closed
Special Operating Hours
  • 3/28/2024: Closed
  • 3/29/2024: Closed
  • 3/30/2024: Closed
  • 3/31/2024: Closed
  • 4/1/2024: Closed
  • 4/2/2024: Closed
  • 4/3/2024: Closed
  • 4/4/2024: Closed
  • 4/5/2024: Closed
  • 4/6/2024: Closed
  • 4/7/2024: Closed
  • 4/8/2024: Closed
  • 4/9/2024: Closed
  • 4/10/2024: Closed
  • 4/11/2024: Closed
  • 4/12/2024: Closed
  • 4/13/2024: Closed
  • 4/14/2024: Closed
  • 4/15/2024: Closed
  • 4/16/2024: Closed
  • 4/17/2024: Closed
  • 4/18/2024: Closed
  • 4/19/2024: Closed
  • 4/20/2024: Closed
  • 4/21/2024: Closed
  • 4/22/2024: Closed

Show All Hours

No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Ethan Essick 
Rating:
2.0

You need some more attentive employees and a sign inside of building, showing where to stand if you already did everything on the web and just need your keys. It took so long at this location that I finally interrupted the customer that was being seen and asked for my keys, the male employee act as if he didn’t know what he was doing then sent me outside to talk to the woman employee who was very helpful and fast. You need another employee like her.

Hayden Pasternak 
Rating:
3.0

Returning the truck was difficult as the process is not clear. This was not helped by Tropical Storm Idalia. Better signage would help that problem.

Carl Salway 
Rating:
5.0

I think Missy is one of the most helpful attendants I've ever seen. She was kind and such a good attitude . She helped my aunt so well, if I need a storage unit I will definitely seek her out! Thanks to her so much.

Margrett McLean 
Rating:
4.0

Customer did not leave a comment.

Russell Gahagan 
Rating:
3.0

Not sure.

michael hickman 
Rating:
5.0

Customer did not leave a comment.

Katura Smiley 
Rating:
5.0

Great staff!

Frank Lindfors 
Rating:
1.0

The truck was dirty when I received it. This location needs to please clearly mark parking so returned vehicles don’t park in random areas blocking other vehicles that need to get out. I did an after hours pick up and it was very frustrating.

Jeanine Gourdine 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Wine 
Rating:
5.0

Great job

Peter Skubal 
Rating:
5.0

The staff was so helpful to me, polite and exhibited excellent customer service. If I needed a truck again I would go there again and definitely recommend to a friend.

Belle Mchugh 
Rating:
5.0

How a drop off location should be run.

Lisa Hall 
Rating:
1.0

Probably my worst U-Haul experience ever

Ryan Smith 
Rating:
2.0

Customer did not leave a comment.

Melody Crane 
Rating:
3.0

Customer did not leave a comment.

michael hoffman 
Rating:
5.0

Customer did not leave a comment.

Gary Campbell 
Rating:
2.0

The customer service representative that I spoke to was not personable at all. Rushed us out. Wasn’t focused on her job.

Christopher Roberts 
Rating:
2.0

The girl in the office was rude and seemed annoyed even at me being there.. right after I left, I drove maybe 100 feet and a light was on on the truck (probably the radiator) I called the office and she was really rude and answer very shortly...If you have a problem call roadside assistance and then she hung up..No I will not recommend this pickup site

Elisa Tiziana Ruff 
Rating:
4.0

Customer did not leave a comment.

David Eisenreich 
Rating:
1.0

I was overcharged. Customer service was poor. I would not recommend anybody to this place.

Brian Wimpey 
Rating:
3.0

The van itself was filthy on the exterior. Looked like it had never been washed. While the inter looked clean, there was a very strong odor of some type of farm animal or something in it. Yes farm animal. It smelled like someone had transported something in it.

Scott Sutherland 
Rating:
4.0

Customer did not leave a comment.

James Shipman 
Rating:
2.0

Had to call U-Haul customer service to both confirm the right vehicle and receive information on how to obtain the keys for my rental. Customer service was great and got things taken care of quickly so I would be more likely to rent straight through a U-Haul location than go through truck share

AMBER HEISLER 
Rating:
5.0

Customer did not leave a comment.

Donna Byrd 
Rating:
5.0

Gloria and her crew made the process quick and simple

Adrian Hunt 
Rating:
5.0

Customer did not leave a comment.

Peter Skubal 
Rating:
4.0

Customer did not leave a comment.

glenn marsa 
Rating:
5.0

Staff who checked us in were so polite and kind.

Christine Silva 
Rating:
5.0

The female staff person that assisted me was very knowledgeable about the equipment that I rented. She was very professional. She gave me a courtesy call when I had not arrived at my designated pick up time. I would recommend this location to family and friends.

Debra King 
Rating:
1.0

How do you have trailers listed, but nobody to install it, regional doesn't even call back either, don't recommend

Richard Gollen 
Rating:
5.0

Customer did not leave a comment.

Georgia Smith 
Rating:
1.0

Clean and sanitized all trucks after drop-off! Vents are filled with pollen, not sweeper out or wiped down. Smells stink and runs like the engine is not well maintained! Signs are posted to wear a mask but the office assistant didn’t have on any! People also came in without a mask and still got to enter!

Tamara Hamm 
Rating:
5.0

Customer did not leave a comment.

Tanner Maharrey 
Rating:
3.0

I was billed incorrectly. There was an additional 14.85 billed to me without explanation. I’ll use a more reputable company in the future.

David Borchik 
Rating:
5.0

Customer did not leave a comment.

bobby green jr 
Rating:
3.0

Customer did not leave a comment.

James Palmer 
Rating:
5.0

I would only recommend this location if Mrs. Gloria M. is still working there. She is the absolute BEST! She deserves a raise. She is very knowledgeable for both storage and Uhaul and is definitely an asset. It would be a major loss if she left this location. She knows what she’s doing!

Tamar King 
Rating:
5.0

Again Mrs. Gloria M. is running this place like a Pro. To see one person doing so much is amazing. When I came back for the 2nd time she was just as proficient as the first time. Amazing customer service. While sitting there multiple customers came in and she was amazing while serving us all. Great job Mrs. Gloria thanks for your help during such a HARD time in mine and my family’s life.

Tamar King 
Rating:
5.0

Mrs. Gloria M. she is very knowledgeable and handles this location like a professional. IDC where I am I’d drive just to rent at this location. She knows what she’s doing and it was a very smart choice hiring her to run this location. Check in and out was quick and efficient. This lady knows exactly what she’s doing. Excellent customer service Mrs. Gloria you deserve a raise!

Tamar T King 
Rating:
5.0

Customer did not leave a comment.

DOMINIC JOHNSON 
Rating:
5.0

Customer did not leave a comment.

Norma Jones 
Rating:
5.0

Customer did not leave a comment.

Deborah Keener 
Rating:
5.0

Customer did not leave a comment.

Denyse Walsh 
Rating:
3.0

Took forever to get the vehicle. As a dealership there was an issue connecting with our corporate reservation. Also the U-haul website should be updated to reflect the opening times of facility. Our original reservation was to pick the vehicle up at the trolly road facility but when we called to confirm the reservation we found out that they were closed on the day we were to pick up the vehicle. The reservation was transferred to another facility and as far as I know we were not communicated of the change. If we had not called to confirm we might have not known of the change.

Timothy Seeley 
Rating:
2.0

fill in those enormous pot holes

LaWanda Govan 
Rating:
4.0

Customer did not leave a comment.

jeff spencer 
Rating:
5.0

I think the rental return process needs to be explained better. I mistakenly dropped the keys into the drop box before I recorded the odometer. This left the check out incomplete.

Vernazia Stewart 
Rating:
4.0

Customer did not leave a comment.

Lonnie Young 
Rating:
5.0

Customer did not leave a comment.

Jo Rayburn 
Rating:
5.0

Customer did not leave a comment.

STEVEN HEYWARD 
Rating:
5.0

Customer did not leave a comment.

STEVEN HEYWARD 
Rating:
5.0

Customer did not leave a comment.

Karen PISANO 
Rating:
5.0

Customer did not leave a comment.

Roger Mather 
Rating:
5.0

Customer did not leave a comment.

Michael Gaidusek 
Rating:
5.0

Great service! They were fast, friendly, and knowledgeable of everything related to renting a uhaul. Kuddos to John for all of his help and kindness to my mom and I. I highly recommend this place.

Symphony Ferguson 
Rating:
5.0

I have rented many rental trucks over the years and have to say this was the best experience I have had. The vehicle was in fantastic condition and the cleanest vehicle I have rented. It ran perfectly and even had decent gas mileage. The price was very fair. The check in and check out process on the website was pretty user friendly once we figured it out. We hope our rental in the next few days will be an equally enjoyable experience.

MARC BRODEUR 
Rating:
3.0

When I reserved the Truck it was at Main St Storage at Dorchester Road, Summerville, SC 29485. We drove there to pick up our truck while doing the pick with my cell phone, it changed to SafeNest Storage 1205 Central Ave, Summerville, sc 29483. This added 11 miles to our trip. I do not think this is fair.

Craig Barron 
Rating:
5.0

Customer did not leave a comment.

david simpson 
Rating:
5.0

All was great

Alfredo Mousset 
Rating:
5.0

Customer did not leave a comment.

Martha HOUSTON 
Rating:
5.0

Absolutely nothing Jessica is phenomenal she deserves a raise 😊

Christina Drayton 
Rating:
5.0

Lower your mileage prices on local charges.

Jerry Hurlock 
Rating:
5.0

Our customer rep was very friendly and helpful.

joshua pryor 
Rating:
5.0

Was very helpful in eferything

John White 
Rating:
5.0

Customer did not leave a comment.

V Allen Campbell 
Rating:
5.0

Customer did not leave a comment.

Vivian Green 
Rating:
5.0

No changes needed, my experience was first class and efficient. I like this location

Alan Lyons 
Rating:
5.0

Great customer service, will definitely us in the future if needed again😁

Catherine Sonntag 
Rating:
5.0

Customer did not leave a comment.

Nicholas Armbruster 
Rating:
5.0

Customer did not leave a comment.

Lauren DeFilippo 
Rating:
5.0

Awesome customer service. Will use again

Gwendolyn Campbell 
Rating:
5.0

Very good customer service

Jerry King 
Rating:
5.0

Very polite and helpful!

Samuel Taylor 
Rating:
5.0

Customer did not leave a comment.

Marcus Goodwine 
Rating:
1.0

I rented the truck n went 6 miles and was charged over $40. What a rip off!

Audra Gilliard 
Rating:
5.0

⭐⭐⭐⭐⭐

Felicia Washington 
Rating:
5.0

Customer did not leave a comment.

REID MACGOWAN 
Rating:
5.0

Customer did not leave a comment.

JAMES BOYD 
Rating:
5.0

Customer did not leave a comment.

Jeremy Ashcroft 
Rating:
5.0

Great service

Lonnie Young 
Rating:
3.0

The truck mechanically needed a major tune-up the seats were highly uncomfortable because they were well used and worn out the overall condition of the truck for far as looks was very scarred and scratched the location associate did not seem real friendly the app was not user friendly in my opinion overall The Experience makes me wish I would have rented from Penske

Robert Schiferly 
Rating:
5.0

Customer did not leave a comment.

Susan Kircher 
Rating:
5.0

Customer did not leave a comment.

Jamaal Green 
Rating:
5.0

Customer did not leave a comment.

Charles McDuffie 
Rating:
5.0

Customer did not leave a comment.

Cheryl Ellich 
Rating:
5.0

Customer did not leave a comment.

LONNIE YOUNG 
Rating:
5.0

Customer did not leave a comment.

Carl McCoy 
Rating:
5.0

Customer did not leave a comment.

Ryan Guthrie 
Rating:
2.0

Nobody was there with a note saying they weren’t coming back for two days. I had to drop off the truck without knowing if it would be registered as returned with all items.

Maryann Connors 
Rating:
4.0

N/A

DEBRA CRAWFORD 
Rating:
5.0

Customer did not leave a comment.

Sharon Starzyk 
Rating:
5.0

Chiquita Frederick provided great customer service.

MIKE KNOTTS 
Rating:
5.0

Best location in Summerville sc

JAMES BOYD 
Rating:
5.0

All good

Scott Tetrick 
Rating:
5.0

Customer did not leave a comment.

Danielle Coaxum 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Davis 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Davis 
Rating:
5.0

Customer did not leave a comment.

cathy smith 
Rating:
5.0

Very friendly and nice sales associate. A great Experience and would use the company again,

Steve Mixson 
No reviews have been submitted for this location.

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