Customer Reviews for Safenest Storage Huntersville
(Distribuidor de U-Haul del vecindario)

33 comentarios

509 Seagle St   Huntersville, NC 28078

(704) 875-8408

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 4:30 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: 11 a. m. - 4:30 p. m.

Servicios en esta ubicación:

Contáctanos

(704) 875-8408

509 Seagle St
Huntersville, NC 28078

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 4:30 p. m.
  • Sáb.: 10 a. m. - 4 p. m.
  • Dom.: 11 a. m. - 4:30 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

I tried to use the rental through the app but I never will again. It is too complicated. I entered my ID and everything else they wanted. Then when I get to the site to pick up the truck they want more and different ID. I don't have that with me. I gave up and just went through the person at the desk. That worked fine. It is not clear where to park your car when picking up the rental and it is not clear where to park the vehicle when you return it. Very confusing at least to me. I guess I am too old fashioned.

DAVID J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alonzo R. 
Clasificación:
1.0

The process to rent this truck was incredibly long and inefficient. It took me 20-25 minutes online answering innumerable questions just to book the rental. Day of was even worse. Unhelpful staff pointed us outside to a tree we had to stand beside with mobile phone and location service on. It took another 15-20 minutes just to access the key, then more time recording info before we could leave with the truck. Checking it back in was no better. I would NEVER rent from this U-Haul service again.

Debbie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

gaston V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig F. 
Clasificación:
5.0

Que si lo recomiendo a uhaul truck porque Dan Buenos servisios alos clientes

DANIEL A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
1.0

I was able to reserve the van well in advance as a mobile pick-up at 8:00 am. The night before I was to pick up the vehicle, I was called and told that I could not pick up the Uhaul until opening at 9:00 am, even though I informed the pick-up location that my appointment to drop off my items stored in the Uhaul was 9:00 am. I was told there was nothing they could do. When I arrived at 9:00 am per instructions given over the phone, I was told I was an hour early, and I could not pick up my Uhaul until 10:00 am. I also had to provide contact information for three additional family members not related to the pick-up before provided with keys. Staff were rude and not helpful on the phone, at pick-up, and at drop-off. Uhaul should not list this location as having a mobile pick-up option. They do not offer this option at this location, as staff must be present to provide access to the vehicle.

Bailey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Shahin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trent T. 
Clasificación:
4.0

El cliente no dejó un comentario.

vincent F. 
Clasificación:
2.0

I was charged for "Safe Move" without being asked even when I did not want this extra coverage.

Philip B. 
Clasificación:
3.0

Lack of communication after contacting regarding an issue and transmission kept slipping with light load and empty, so not a hauling issue. "Tow" was turned off at all times during travel. Staffing wasn't sufficient for Saturday traffic and system wasn't working properly which added to wait times and access to printed documents. Staff was friendly enough, despite technical issues and a lot of customers, so not a complete "no"...more like 7/10.

Jennifer B. 
Clasificación:
1.0

Don't charge people for gas if they fill the tank up

Jennifer R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

VinodhKumar B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander T. 
Clasificación:
3.0

The CS weee not familiar with the computer system. It's possible the employees were new hires. The signage for truck drop off was confusing.

Gary S. 
Clasificación:
5.0

Great people! In and out, no fuss.

Matt M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanisha K. 
Clasificación:
2.0

I specifically needed a trailer with a ramp, I was told one was reserved. When I arrived to get the trailer it did not have a ramp.This became a big problem for me because I was moving equipment that required the ramp

Raleigh H. 
Clasificación:
5.0

Friendly and knowledgeable staff

Patrick Y. 
Clasificación:
1.0

H

Sharon B. 
Clasificación:
5.0

I reserved a utility cart & they didn't have any available so I had to go to another location to pick one up. Otherwise the service was great.

Kristiane S. 
Clasificación:
3.0

El cliente no dejó un comentario.

CYNTHIA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dennis P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M. 
Clasificación:
5.0

Remind the customer about the text to review equipment before they go and provide full instructions on how to hitch and unhitch the trailer. I had rented one before and also owned a boat trailer that I was familiar with towing and hitching equipment but even with previous experience- the first time I rented a uhaul trailer I had a difficult time unhitched at drop off by myself. It was easy this time because I asked if there was a trick to it and I watched them use the chains for leverage.

ZEDY O. 
Clasificación:
5.0

Do not change their reservation like you did to me.

Lori L J. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS D. 
Clasificación:
5.0

Friendly and excellent service!

Sandra B. 
No se han enviado comentarios para esta ubicación.

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