Comentarios del cliente para Safe Storage Depot

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Safe Storage Depot

Grado total:

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bernadine H. en

Grado:

Representative at this location could only tell stories about nothing. Said he followed instructions on the screen. Then was told by the head office " this guy from 1945 Wilson charged me for day late"...... which was not true it was the same day!

Twila I. en

Grado:

We enjoyed our experience at Safe storage and Diana was always very helpful!

james W. en

Grado:

El cliente no dejó un comentario.

KEITH C. en

Grado:

El cliente no dejó un comentario.

Naoko M. en

Grado:

The gentleman who assisted was very courteous. Van was ready when we arrived. Would recommend this location. Again a great experience with Uhaul

Donnie Y. en

Grado:

The representative on site was very professional and personable. He took great care to inspect the vehicle prior to me taking it off the lot to ensure all our concerns were addressed. Upon return, he made the process seamless and wished us off. It was a very pleasant interaction to a long day of moving.

mina A. en

Grado:

See notes above. Need better instructions on drop off box. Dropped keys in before i reaized i should have photographed milage. Had a hard time finding box. A little confusing because no where did it say uhaul. The other uhaul trucks there reassured me i was in right spot.

Abayomi R. en

Grado:

The Manager was patient, flexible and nice. We had unforeseen changes to the rental duration and he was able to accommodate this. Thank you!

teresa P. en

Grado:

I rented furniture pads and they did not have stock. I also went to another location and they had no stock either.

sivanesan K. en

Grado:

Reverse gear not functioning proper manner it is stalling please take necessary action.

Steve D. en

Grado:

The equipment was clean but doors were rusted and it had some mechanical problems. Otherwise all was good!

sivanesan K. en

Grado:

El cliente no dejó un comentario.

SAEID F. en

Grado:

i used 7.6 Mil (12.2 KM) and I fill his tank 2.5 Liters Gas. 1945 Wilson Ave. branch charged me Extra for gas $17.28

Daniel C. en

Grado:

El cliente no dejó un comentario.

AREEF M. en

Grado:

El cliente no dejó un comentario.

Kiarra K. en

Grado:

Great customer service they helped me a lot by making me feel comfortable and providing me with enough information!

cesar E. en

Grado:

El cliente no dejó un comentario.

samuel O. en

Grado:

El cliente no dejó un comentario.

Manuel Alfredo B. en

Grado:

First of all, I selected mobile pick up express upon arrival, I end the it in the almost 45 minutes with the reception in the desk inquiring about my reservation. Poor internet and the person on the location didn’t find my reservation , I was almost going to cancel and go somewhere. Service was really bad. I couldn’t believe why reception took too long doing the process. But the thing that I feel very disappointed was that I explained to reception that I selected express mobile pick up to save time , but she still telling me that even do I choose that way she needs to make the reservation over again.

Andrey G. en

Grado:

The car's engine was in bad condition, it was noisy.

ralph G. en

Grado:

1.Rear "Pull-Up" door very difficult to raise up to accommodate loading / unloading- RECOMMEND THAT THE MECHANISM BE SERVICED-LUBRICATION BADLY NEEDED..BEFORE SOMEONE INJURES THEMSELVES IN THEIR EFFORTS !! 2. Four-Way Emergency Flasher function switch is "Hidden" to view by the upward tilted steering wheel- I was UNAWARE of it's existence when needed several times throughout my rental !! Perhaps the prospective drivers could be alerted as to its location prior to each Rental..?? I found out my inquiring the next day at the Rental Office..

alejandro F. en

Grado:

El cliente no dejó un comentario.

Emilio D. en

Grado:

Remove uncertainty regarding rental time window. I booked for 8 but the place didn't open until 9.

Ben C. en

Grado:

Excellent service. Thank you Dianna.

Mohammad Reza P. en

Grado:

El cliente no dejó un comentario.

jose felipe G. en

Grado:

El cliente no dejó un comentario.

ABDULAI S. en

Grado:

No complain

SANDY L. en

Grado:

Booking was a disaster we did not receive email confirming pick up location...went to one we booked Rexdale Blvd not available sent us to Keel St hole in wall location was 8am pick up and place not opening till 10 am? One truck out back very damaged called general number finally got nice lady who saved the day by sending us to third location Wilson Ave with reservation number and address...Wilson location excellent but we lost two hours..

jeff M. en

Grado:

I would not recommend uhaul to any of my friends or family due to the terrible service l had this time.

CHATERAM S. en

Grado:

pay represents accordingly for the services provided. The female that managed my request (Diana, Self Storage 1945 Wilson Ave) have provide solutions to accommodate my needs on all my encounterment with U-Haul. i appreciate her service, that's is the reasons i will continue doing business with you. If i do experience poor service over a number of different situation i will them look at other companies. And, this is general for most large organization that provide no accommodating solutions, to facilitate customers needs. thank you

deborah T. en

Grado:

You don't want to know what I really think, Nothing it was only this 1 time might not even happen again

Gregory S. en

Grado:

The gentleman was great, i believe his name is Areef, don't remember exactly.

evadney L. en

Grado:

El cliente no dejó un comentario.