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Chris S
Customer Reviews for Grangel LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I got the truck on empty. Had to put gas in it three times on the way to my destination. I turned it in same way I received it and was still charged for gas. The guy I rented the truck from said if I had any issues to contact him. He never got back with me and ignored my call.
SHERIKA BThe overall experience was horrible
Trudy PProvide enough trucks to this location
Andrew ENo street sign to identify this as a u haul location. Only a small sign by the door of a metal building identified it as a u haul location. Office was small dark and smoke filled. A music recording studio . The staff person was very friendly and helpful.
Andy WA representative should always be on the premises
NAKISHA EComplete process of returning vehicle & close contract instead accept an unattended process & email cost of rental later.
Allan K