Comentarios del cliente para Safe Harbor Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Safe Harbor Storage

Grado total:

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Stephen S. en

Grado:

El cliente no dejó un comentario.

Michelle A. en

Grado:

There should be a tongue jack on the trailers. I had to go get someone to help me and then we still had to use our car jack to lift it up on to the hitch. And use it again to unhitch it. Would never have been able to do it by myself! Employee at location very pleasant and helpful.

George L. en

Grado:

Truck cab was pretty dirty. Initial fuel gauge reading was wrong

Jimmie E. en

Grado:

They got me in and out very quickly.

Amanda G. en

Grado:

El cliente no dejó un comentario.

Stephen F. en

Grado:

She was very helpful , kind and knowledgeable.

Warner W. en

Grado:

Stop sending people all over hell's half acre to pick up the truck they ordered. Checking in on my phone took way to long.

Jon H. en

Grado:

El cliente no dejó un comentario.

Joseph N. en

Grado:

El cliente no dejó un comentario.

Lawrence G. en

Grado:

El cliente no dejó un comentario.

Bradley G. en

Grado:

Good location; trailer on open field for easy maneuvering..

Carl E. en

Grado:

El cliente no dejó un comentario.

Prescott F. en

Grado:

El cliente no dejó un comentario.

Zachary N. en

Grado:

The return itself was ok. I wish Uhaul was more explicit in their return instructions. I was unaware my equipment return had a time. I thought it was by the end of the day. Needless to say I returned it a few hours late and essentially was charged an additional day.

Zachary N. en

Grado:

I returned some equipment after hours and it would have been nice if the online instructions said where to park. At this particular location, the trailer returns are past another building, on the grass.

Janice H. en

Grado:

Becky was great

Kenneth C. en

Grado:

El cliente no dejó un comentario.

Joseph M. en

Grado:

El cliente no dejó un comentario.

BRADLEY G. en

Grado:

Equipment was located in large open field, which made pickup and drop off easy.

David T. en

Grado:

The location was fine but less than 24 hours before my pickup the location was changed which was almost an hour away. This was after making my reservation 2 weeks in advance. I hired movers to assist and this caused a 2 hour delay and time was crritical because I had to get to the weigh station. I’m not sure if this is normal, but it seems unacceptable to me.

mark C. en

Grado:

Really nice staff

Earl M. en

Grado:

El cliente no dejó un comentario.

Kerrica R. en

Grado:

El cliente no dejó un comentario.

Juanita W. en

Grado:

El cliente no dejó un comentario.

Donna C. en

Grado:

Returned the truck on a day they were closed, spoke to customer service over the phone, worked great for me, in and out, DONE!

CRAIG B. en

Grado:

No posting or idea on where to leave truck. Not even a parking lot and located on a busy highway. Had to spend significant time calling company for directions on how/where to leave truck.

jay Z. en

Grado:

El cliente no dejó un comentario.

Lee B. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

El cliente no dejó un comentario.

Carmen W. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Wonderful place, very friendly personnel that made it a very nice experience to return my equipment

Nicholas H. en

Grado:

El cliente no dejó un comentario.

Glenn B. en

Grado:

Was supposed to get a dolly to help load boxes up and down the ramp but one was not supplied. Told it was on the truck but it was not. Return location gave us credit. Too bad we had sore backs afterward!

Larry M. en

Grado:

El cliente no dejó un comentario.

Angelita C. en

Grado:

Becky was amazing. She was very helpful and made the process extremely easy.

Forrest H. en

Grado:

I was not a fan of having to take my vehicle into a grassy field to pick up the trailer. It had been raining for several days and I was concerned about the vehicle getting stuck. There are several U turns required on the highway to go and get the trailer from a location slightly satellite from the store front. The employee on duty was not physically strong enough to assist in the lifting of the trailer on to the hitch.

Judy C. en

Grado:

El cliente no dejó un comentario.

Brad C. en

Grado:

Excellent experience

Jon H. en

Grado:

El cliente no dejó un comentario.

James G. en

Grado:

It was quick and easy we will from them again thanks

Allan B. en

Grado:

El cliente no dejó un comentario.

Chris M. en

Grado:

Exceptionally friendly and competent staff!

John D. en

Grado:

Nothing its Excellent

Douglas S. en

Grado:

El cliente no dejó un comentario.

Brian F. en

Grado:

Very easy, drop off and go

Teresa K. en

Grado:

El cliente no dejó un comentario.

Linda P. en

Grado:

Was disappointed due to the fact you could not give me any discounts and you did not price match as advertised. The mileage fee was way to high. I will not use your services anymore... budget is alot cheaper!

LAWRENCE E. en

Grado:

El cliente no dejó un comentario.

JOHN D. en

Grado:

Mathew was ABSOLUTELY EXCELLENT...5 STAR PLUS

David F. en

Grado:

An exceptional rental experience!

Mike S. en

Grado:

We thought is was going to have a pull out ramp, but it didn't. Maybe We didn't read the description good enough. Everything else was an easy transition.

drew L. en

Grado:

El cliente no dejó un comentario.

Arlene R. en

Grado:

El cliente no dejó un comentario.

Jessie J. en

Grado:

El cliente no dejó un comentario.

Jessie J. en

Grado:

El cliente no dejó un comentario.

Brandi M. en

Grado:

Very nice service and no difficulty. Would rent from them again.

Reggie G. en

Grado:

I sent you a email on the way the event went, I got charged for a full day and only used it for 2 hrs, I feel like I got took for the use on the time I had the truck

Neil GREGORY S. en

Grado:

El cliente no dejó un comentario.

John W. en

Grado:

El cliente no dejó un comentario.

Ken B. en

Grado:

El cliente no dejó un comentario.

Daniel C. en

Grado:

El cliente no dejó un comentario.

Donald E. en

Grado:

No recommended improvements. Great customer service!

mike W. en

Grado:

Easy and fast. Very helpful.

Mark P. en

Grado:

First I picked a location near my house and then was redirected 20 minutes away. On a day when I was moving I wasted over an hour traveling. Then never told I needed a 1 7/8" ball and had to go buy a hitch and ball. The uhaul store did not have any.

KATHRYN T. en

Grado:

El cliente no dejó un comentario.

KATHRYN T. en

Grado:

El cliente no dejó un comentario.

DAVID N. en

Grado:

El cliente no dejó un comentario.

Patsy M. en

Grado:

El cliente no dejó un comentario.

DIANE L. en

Grado:

El cliente no dejó un comentario.

Mary A. en

Grado:

I ordered the truck online with a pickup in Williamsburg but was told just the day before that I had to go all the way to Hayes, on moving day, to pick it up. This was very inconvenient - and had I known, I would not have used this company to move.

Elizabeth H. en

Grado:

Remove dolly from the inside take up space

Nancy M. en

Grado:

Everything was fast and easy, the rep.was very friendly and well prepared. I would recommend this location to everyone.

maritza M. en

Grado:

The tire barrel straps that are supposed to hold the tire to the tow dolly did not fit on my cars tires. I do not understand why I would have to give all of the information about the car I am towing if I am not going to be provided equipment to fit. They should warn you or provide alternative straps for different size tires.

charles H. en

Grado:

Very accommodating staff. Made it an easy transaction. Thank you!!

Sandra S. en

Grado:

El cliente no dejó un comentario.

ANGELA R. en

Grado:

Thanks!

Anthony C. en

Grado:

the U-Haul car dolly work great moving my car. Rather loud when empty though.

Diane L. en

Grado:

El cliente no dejó un comentario.

George F A. en

Grado:

El cliente no dejó un comentario.

Stephen S. en

Grado:

El cliente no dejó un comentario.

Tony V. en

Grado:

Outstandingly friendly. A great experience.

michael M. en

Grado:

nothing

Jack L. en

Grado:

El cliente no dejó un comentario.

Ron G. en

Grado:

Excellent customer service at this location! A big thank you for all the help to Miss Evelyn!

Victoria J. en

Grado:

El cliente no dejó un comentario.

RON B. en

Grado:

Everything worked fine.

TOMMY B. en

Grado:

El cliente no dejó un comentario.

DAVID B. en

Grado:

El cliente no dejó un comentario.

ROBERT H. en

Grado:

The truck was parked two fields away. The blankets were given to my husband who then had to walk quite a ways through the fields to get it himself, and lastly, we ordered a furniture dolly, and it was not with our order... Very disapointing.

MICAH R. en

Grado:

I came in to rent a truck around 4:30 pm on 5/15... The guy that worked there said the 10' truck he had was to be rented out at 9 am. I asked him if I had it back to him before then would it be ok. He said it would but that it would be $50 per half hour charge if it was not returned by 9 am on 5/16. I said ok. I returned the truck the same night and the next morning was driving by the location around 10 am... Much to my surprise the truck was still there and was not rented out as the gentlemen had explained to me. I don't like dishonest people and will not return to this location.

LISA K. en

Grado:

First time renting , Tracey -who handled my biling was very nice and helpful but when I picked up the truck -the Gentleman that was there wasn't very hepful and didn't want to answer my questions, it was a little confusing ,I will rent another Truck probably not that location

ANNA N. en

Grado:

El cliente no dejó un comentario.

Sandra J. en

Grado:

El cliente no dejó un comentario.

MICHEAL T. en

Grado:

Improve the time it takes to do the paperwork.