Comentarios del cliente para Safe and Secure Storage LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Safe and Secure Storage LLC

Grado total:

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steven D. en

Grado:

was excellent!

kevin P. en

Grado:

Had two different people help me. One help with reservations the other check me out.. the person making the reservations was outstanding, knowledgable and helpful. The second needed more training on computer and services. She will get there im sure so id give her the benefit of the doubt.

Randy S. en

Grado:

El cliente no dejó un comentario.

Shane T. en

Grado:

El cliente no dejó un comentario.

Shelly P. en

Grado:

El cliente no dejó un comentario.

robert S. en

Grado:

El cliente no dejó un comentario.

David P. en

Grado:

The trailer was generally good condition, but your rep told me my 4 pin receptacle must be damaged and suggested I buy an adaptor at NAPA, which I did. Left blinker still wouldn’t work. I got home and realized the panels that cover the taillights weren’t secured; the top half dropped like a guillotine when I opened the door. Checked it out and saw the signal light wiring plug was hanging loose. I plugged it in and the lights worked for the entire journey. But the protective panels continue to abrade the wiring insulation. At drop off, clerk said the trailer never should have been dispatched. Otherwise, I was happy with the trailer, it pulled well and I had no problems.

Dana H. en

Grado:

Don't believe u haul when they promise to have your rental at the location they promise to have it at when you reserve it. We had to drive fifty miles to pick it up and we lost a half a day getting it. Theur promise isn't worth a shit.

Brandon M. en

Grado:

Had no issues. Very friendly.

rick G. en

Grado:

El cliente no dejó un comentario.

TREVOR W. en

Grado:

El cliente no dejó un comentario.

Gale C. en

Grado:

El cliente no dejó un comentario.

Steven U. en

Grado:

El cliente no dejó un comentario.

JOHN T. en

Grado:

We cancelled our move in due to the fact that our move is being delayed indefinitely. We contacted Safe and Secure Storage directly by phone and cancelled. Thank you for the opportunity to share.

GARY C. en

Grado:

Nothing. Experience was awesome

Michael H. en

Grado:

El cliente no dejó un comentario.

KRISTI F. en

Grado:

Clint and Kevin made the process so simple, they made it easy to pay by phone or in person. Units were clean, grounds well maintained. If the time comes again I will not hesitate to use this facility.

jose L. en

Grado:

I dropped the trailer off in the morning and there was no body there.

Allen C. en

Grado:

We had asked to have the truck at a location very near our house. This location was okay but 20 miles further.

ERIN P. en

Grado:

Very friendly when setting up reservation. No issues moving stuff in. Very clean and secure.

dale S. en

Grado:

It was closed before fourthly should get one day refund

Adam D. en

Grado:

El cliente no dejó un comentario.

lance T. en

Grado:

wonderful experience. All our needs were met.

steve H. en

Grado:

El cliente no dejó un comentario.

Clint P. en

Grado:

El cliente no dejó un comentario.

Mark V. en

Grado:

No said any thing about mileage when I rented it. Now I'm charged for 9 miles? That's pretty tacky! That's pretty cheap!

Jim G. en

Grado:

The overall use of this location is a mystery. It was not the location requested and was about the furthest possible away from me. I passed two other uhaul lots with the same trailer onsite. Then the unit that I got had a flat tire. Big mess. The dealer said they couldn't change or fix it, I had to call roadside assistance. When I did that, the tire company put on a total mismatch tire and also said that it would be charged against my damage insurance. Lastly, the dealer did not have the pads that I rented and I NEVER received them.

zackary E. en

Grado:

El cliente no dejó un comentario.

CYNTHIA K. en

Grado:

Trucks should be inspected before leaving the lot

Robin W. en

Grado:

need more help when busy

Bonnie G. en

Grado:

I was extremely disappointed in the fact that we reserved a 26 foot truck over a month in advance and we were informed that equipment was not available. So we had to use a truck and trailer which was still smaller than I had reserved and I had to drive an extra 100 miles to get the equipment. The reason I was disappointed was that we drove by other U-Haul organizations and there were at least 3 26 foot trucks sitting on the lots. I will be looking at other equipment providers in the future.

herald R. en

Grado:

El cliente no dejó un comentario.

Tanya K. en

Grado:

El cliente no dejó un comentario.

Rebecca B. en

Grado:

El cliente no dejó un comentario.

sasha O. en

Grado:

El cliente no dejó un comentario.

NEMAT K. en

Grado:

El cliente no dejó un comentario.

Megan R. en

Grado:

El cliente no dejó un comentario.

Debra H. en

Grado:

El cliente no dejó un comentario.

Amber N. en

Grado:

El cliente no dejó un comentario.

Allen W. en

Grado:

Customer service was awesome.

robert C. en

Grado:

No trailer (largest) available in Mobile Al. had to drive aprox. 50 miles to rent

Bethany S. en

Grado:

I had a tire blowout and had to wait an hour and a half to get a service provider to come and replace two tires that were in very poor condition. The treading of both tires were very low to extremely bad condition. This set my moving time back and lost productive hours of toward the move. I am very unpleased with the lack of concern for the safety procedures to inspect the vehicle.

kevin V. en

Grado:

Nothing, everything was spot on.

David M. en

Grado:

El cliente no dejó un comentario.

guy D. en

Grado:

El cliente no dejó un comentario.

timbery G. en

Grado:

El cliente no dejó un comentario.

Jerrick L. en

Grado:

No improvements. He was great to work with and very timely. Will rent from him again!!