Customer Reviews for SAE Diesel And Auto Repair
(U-Haul Neighborhood Dealer)

35 reviews

7 Sly Pl   New Hampton, NY 10958

(845) 394-2437

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(845) 394-2437

7 Sly Pl
New Hampton, NY 10958

Services at this Location:

Office Hours

  • Mon-Fri: 8 am–5 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

No improvements. Excellent customer service.

Gene M. 
Rating:
5.0

Fast and friendly.

Dave E. 
Rating:
5.0

The owner made this rental very easy and quick. Excellent service!!

Thomas B. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Customer did not leave a comment.

Amanda G. 
Rating:
5.0

Fast process, clean vehicle, friendly staff - no suggestions for improvement only thanks

Clarisa D. 
Rating:
3.0

Customer did not leave a comment.

FREDERICK W. 
Rating:
5.0

Customer did not leave a comment.

Harlyn D. 
Rating:
5.0

Install a jack on the equipment due to wen I went to get it of the truck the trailer fell in my foot causing me to injure myself

yvette F. 
Rating:
5.0

Very polite helpful .

Elizabeth C. 
Rating:
2.0

Found out the axle was broken. But, apparently did not report it.

Lonnie L. 
Rating:
5.0

Quick and painless, everyone was friendly and easy going

Luke M. 
Rating:
5.0

Customer did not leave a comment.

Adam Z. 
Rating:
5.0

Customer did not leave a comment.

Sabai P. 
Rating:
5.0

The employees are quick and so well organized. Easy in and out. The truck was immaculate and ran beautifully. I would highly recommend them for all your needs.

J.B A. 
Rating:
4.0

Customer did not leave a comment.

Vito C. 
Rating:
4.0

Customer did not leave a comment.

Alicia M. 
Rating:
5.0

He was a big help. Went very smooth. Thank you for great service.

Michael L. 
Rating:
5.0

Helpful and courteous staff.

David D. 
Rating:
4.0

Customer did not leave a comment.

John R. 
Rating:
5.0

The return process is simple and literally only takes a few minutes. I've used this location a couple of times and love the ease of dropping off the trailer that I rented. The staff is also very friendly

Leslie G. 
Rating:
3.0

The truck was barely road worthy. The steering was sloppy and the cab was extremely warm and noisy. I had an online reservation that was supposed to be picked up in Goshen, NY at the Valero station. Despite the online reservation and me confirming the reservation, they allegedly had nothing on file and I was redirected to New Hampton. I had to create a new rental which cost me $300 more than the online. I would like to know how to get my $300 back.

Dennis S. 
Rating:
5.0

Customer did not leave a comment.

Stephanie P. 
Rating:
5.0

Customer did not leave a comment.

John N. 
Rating:
5.0

Customer did not leave a comment.

JOSE S. 
Rating:
4.0

The location was fine U-Haul though was les then truthfull I rented for two weeks they had me for a day sent me a contract when I noticed called they fixed it I asked about milage he said I wasn't charged I called because they charged me twice customer service said they would fix it then a rep from U-Haul called and let's just say he was sarcastic and said I signed a contract and I would be charged full price thing is I only signed the for hour one never got sent the new one I didn't know what I was charged for till you took it out I was going to put a stop on it but I didn't I won't reckom U-Haul to anyone

Leslie H. 
Rating:
5.0

Customer did not leave a comment.

james D. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Great customer service!

Pantoleone B. 
Rating:
5.0

Customer did not leave a comment.

Frederick S. 
Rating:
4.0

Excellent service. My only complaint is that I didn't receive the moving pads or dolly that I paid for. I should have checked, but I also assumed they'd be in the van. It's also not clear to me who I contact about getting refunded for those. That aside, I was really happy with the van and the service. I would absolutely return.

CLINT C. 
Rating:
5.0

I liked the opportunity to do self checkout with my phone. Saved me money and trying to convince the company i turned in the truck early

VICTOR F. 
Rating:
5.0

The employee was very friendly and made the return process a breeze.

David R. 
Rating:
5.0

Easy from start to finish and reasonably priced.

Anthony A. 
No reviews have been submitted for this location.

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