It was a small counter in a small food store. I called a few times before I got there and codnt get through on the phone. When I arrived the young man said they didnt have an order to receive a drop off. He had to call someone to check. The person td him to take the truck from me and put info on line that they received it. At least he was very friendly and helpful. The process to a long time but at least I got to leave the truck there. I asked in Toronto if I didn't use all the km allotted if I would get a reimbursent and I was told yes. Still waiting for me refund for the number of kilometers used. This was not a very good experience.
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next time clean your trucks, 3 garbage cans of garbage and broken chairs in the back! and no one knew about the truck on a holiday being rented.