Apperwntly this is no longer a pickup location. Called I haul to get a unit number then it was released to me. Later that day got at Text my rental was cancelled. Spent hours on phone and at drop off location to get straightened out.Kirby D.
Customer Reviews for Sachs Transport Services
(Distribuidor de U-Haul del vecindario)
Didsbury, AB T0M0W0
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 7 a. m. - 5 p. m.
- Sáb.- dom.: 9 a. m. - 12 p. m.
- 9/25/2021 - 8/10/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
We had to go to Innisvail and had no issues there but this location said it was open but no one was there. Then we called the head office to transfer the contract back to Didsbury since that was closer to the dump we needed to go to when we were done but we were still charged for 2 extra days after we dropped it. It was refunded but still was some extra driving the first dayPAUL E.
Just they need help and someone been able to assist with theAndrew W.
Service was great and the equipment was ready to goRobert B.
Friendly ServiceBruce A.
El cliente no dejó un comentario.Eric M.
The people left and said they would back later and would call us to let us know. We never got a call and we were on the phone with uhaul all morning.Micah L.
El cliente no dejó un comentario.Jason B.
El cliente no dejó un comentario.Kirby D.
truck was out of windshield washer fluid, or the sprayer did not work. Nice owners! thank you Ron!Dwayne E.
It was all great except the gas wasn't topped when we got the truck. We had to put $150 in it before we could head out for our move to Fort McMurrayHarry A.
Located close to the main road, and clearly visible. Drop-off was a piece of cake.Joel S.
There is no need for a change, it was for me a amazing experience, I know my boyfriend will rent a truck soon â£Matthew T.
Stop trying to send people to locations other than the one they originally requested!! I have used this services twice and both times you have seriously messed with my schedule.Keith M.
El cliente no dejó un comentario.Clair C.
El cliente no dejó un comentario.Craig A M.
El cliente no dejó un comentario.Craig A M.
El cliente no dejó un comentario.Laverne S.
Ron and the lady who helped me (didn't catch her name, sorry!) Were wonderful people and super helpful.William V.
El cliente no dejó un comentario.DALE D.
Very friendly and efficient from first rental inquiry to truck pickup. Would definitely recommend this location to anyone who is interested in renting a unit for moving.Guy M.
El cliente no dejó un comentario.Andrew G.
Amazing customer service and a pleasure to deal with! GraciasJennifer W.
El cliente no dejó un comentario.Nina L.
El cliente no dejó un comentario.Michael S.
This location and the people are excellentdale R.
We are very happy with the service we received. Very willing to do more rentals from this location again.Reino M.
ALWAYS A PLEASURE DEALING WITH RON & KARENRobbin C.
El cliente no dejó un comentario.Shaun C.
The owners were fantastic, wonderful people! Highly recommend this location!Deborah B.
El cliente no dejó un comentario.GERALD P.
No commentDon W.
Ron at Sachs was Extremely helpful with setting us up for the big move!! We would Highly recommend renting any Uhaul product to anyone that needs this service. Thank you Ron!Russell F.
The fella at the U-Haul is Awesome Man he got me exactly what I needed and I was in and out in a heartbeat highly recommend U-Haul for any short distance or long distance they'll be there for you thank you U-Haul Michel BarilMichel B.
El cliente no dejó un comentario.Gary J.
Ron was amazing!Adam H.
No improvement needed here!!!!! Very satisfiedLarry O.
El cliente no dejó un comentario.William H.
How can you improve on perfection? Service was fantastic!Darcy B.
Slight mix up during pick up. Location operator took extra effort to correct it. Excellent customer service.Joel H.
El cliente no dejó un comentario.Malcolm M.
El cliente no dejó un comentario.Nathan L.
El cliente no dejó un comentario.Margaret A.
El cliente no dejó un comentario.Joseph S.
El cliente no dejó un comentario.Pascal A.
El cliente no dejó un comentario.Nigel M.
El cliente no dejó un comentario.David Winfield W.
El cliente no dejó un comentario.Jack F.
I really like going here, its friendly small town location and the owner hooked up the trailer, ensured it all worked and everything. Very impressed and this is the second time I have used this location and would go back every time I need a UhaulDarcy P.
No one was there when I dropped off at lunchtime. There was a note with a number to call, but no one answered and the voicemail was full. I left the trailer in the lot and a copy of my contract at the doorstep. This worked for me as I could not expect to get personal service when the shop was closed.doug S.
Ron makes all this easier and we go to him because he has always ,made the process smooth. Thank you Ron.Mike C.
great serviceRobin R.
El cliente no dejó un comentario.Nicole W.
The people running the business were so personable and amazing to deal with. They made the process so easy, and explained everything thoroughly.Terence S.
El cliente no dejó un comentario.Dale R.
Was happy with my rental experience. Inviting and courteous atmosphere.Doug G.
El cliente no dejó un comentario.Geoffrey P.
Excellent customer service from Ron and staff. Highly recommended. Thank you!Barrett W.
El cliente no dejó un comentario.Glen C.
El cliente no dejó un comentario.Ben L.
El cliente no dejó un comentario.Graham H.
See previous commentsTerence S.
El cliente no dejó un comentario.Jessica M.
El cliente no dejó un comentario.chris B.
El cliente no dejó un comentario.Robbert S.
Dolly equipment wasn't available.Raquel W.
It was a flawless experience. Ron is a good guy!Donald L.
The location is not correct on Google maps, it's easy to find, but call first to get directions! Great parking lot and easy access in and out.Theresa S.
Hi, thank you so much! You guys went above and beyond for me and I really appreciate it. Thank you and I hope you have a great day!Kevin K.
El cliente no dejó un comentario.Tyler H.
El cliente no dejó un comentario.Dylan S.
The gentleman at this location was good. However after Uhual screwed up my rental. Booked it for a pick up in Red Deer. Customer service did not call me with my confirmation. They used the wrong number, said I put it in the system wrong but have used them before with my same number. Traveled to Red Deer to pick up the truck at 2 different locations both said that there was nothing and that I had to go to Didsbury to get the truck. So had to travel 45 minback south to just get my rental. Second time they have done me wrong last time they double charged me.Arthur C.
When I returned the truck, I had forgotten about the blankets, we rented 24. I returned about 2hours later with them and dropped them off with Ron. He thanked us for returning them all neatly folded. I have since been charged for those blankets on my CC. I have spoken to both Ron and Suzanne about this. Ron remembered me returning them later neatly folded. Ron contacted Suzanne and Suzanne has informed me that I have to fill out a complaint for the return of the $210.00 I was overcharged. Consider this my complaint and return my money back to my CC. Thanks Rick Smith.Richard S.
El cliente no dejó un comentario.Dave R.
I booked a 26' truck on Sept 12 to be picked up in Red Deer, on Sept 19th. I get a phone call, from Uhual, on Sept 18 telling me there are no 26's available in Red Deer on the 19th. Nor any 20'. I'm told the closet truck available on the 19th, is in Didsbury, Ab, 85 kms from Red Deer. So I go pick it up on the 19th, and waste 45 mins for the dealer to set me up with a truck that actually has gas in it. Apparently the truck assigned to me had the gasoline syphoned out! So by the time I'm back in Red Deer, I've lost almost 2 hrs of time. The move went well and the truck was good. I received my receipt this morning (20th) and Uhaul has the audacity ton charg me $23.94 for â€œextra mileageâ€œ , this after forcing me to drive an extra 85kms to puck up a truck. I will be calling Uhaul today looking for some type of partial refund. Not a very pleasant experience and would not recommend Uhaul if at all possibleThomas S.
Friendly operator, clean yard, equipment stored neatlyDaryl F.
El cliente no dejó un comentario.Kristy B.
I do not believe there is much to improve on as Ron has the operation running smoothly and there were no issues in the experience.Jester transport J.
El cliente no dejó un comentario.kourtney B.
More highway-side Uhaul signage.GREGORY L.
This location was awesome. Ron was great. Disappointed with U-Haul though as I had reserved a u-haul through Innisfail First Choice storage & had helpers lined up for the move & U-haul did not have the truck for me when I got there. It was the next day before I could get one & went to Didsbury to get it. It was a lot of stress to find someone to give a hand loading then. I was not impressed with U-haul but thanks to Ron in Didsbury, I got a unit Sunday. He kept in touch with me so I knew it had come in.colleen W.
El cliente no dejó un comentario.TIM D.
My only comment is that I rented in Red Deer and due to lack of equipment I had to drive to the Didsbury location to pickup my truck. The extra fuel I had to spend was significant and therefore I'm disappointed in the UHaul corporate site and their processes. This location was excellent and had very professional and friendly staff, thank you!Terrance G.
Excellent customer service and great to deal withRick P.
All goodRodney A.
El cliente no dejó un comentario.Tina P.
Your online reservation system needs to be fixed. We have booked many times and also done cross border rentals and never had the issues that we had with your online reservation system or the people in the office. Thank goodness you have good people for pick-up and drop-off as they were both excellent.Debbie W.
Needed more clarity as to the charges. Rented 15 ft truck for $29 and ended up costing $175. I was frustrated and didn't understand how we came to that figure.Dan M.
Excellent customer service.Alexander F.
El cliente no dejó un comentario.Blair H.
People were very friend but got a bill after the fact when I was told everything was paid. Paid everything up front and when I dropped off the uhaul. Only later to receive a bill for 95.00?Kyle B.
Nobody around, gps took me to the wrong place for drop off, key drop box hard to find.Andrew T.
Ron was a very decent guy , treated very fairlydave M.
El cliente no dejó un comentario.nolan A.
Nothing very friendly accommodating patient and understanding. Wonderful service. Thank youSarah S.
El cliente no dejó un comentario.Glen C.
El cliente no dejó un comentario.James H.
The truck I had reserved was late. Ron Sachowsky went above and beyond to make sure I got a truck ASAP. He is very friendly and helpful. Office lady was also very nice. Good atmosphere and helpful people!!Tammy S.
El cliente no dejó un comentario.Jeff R.
Only place I could drive to drop off my rental causing me to drive over the apparent 60 miles I was able to driveAndrew R.