Customer Reviews for SYS Storage
(U-Haul Neighborhood Dealer)

279 reviews

1728 W Gordon Ave   Layton, UT 84041

(801) 544-6586

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 4/4/2024: Closed

Services at this Location:

Contact Us

(801) 544-6586

1728 W Gordon Ave
Layton, UT 84041

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed
Special Operating Hours
  • 4/4/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Alan Olive 
Rating:
5.0

Customer did not leave a comment.

David Constantini 
Rating:
4.0

Customer did not leave a comment.

Roger Grant 
Rating:
4.0

Customer did not leave a comment.

Kathleen George 
Rating:
5.0

Customer did not leave a comment.

Tyler Buckley 
Rating:
5.0

Customer did not leave a comment.

james curtis 
Rating:
5.0

Customer did not leave a comment.

Jon Terry 
Rating:
5.0

Customer did not leave a comment.

Carl Richey 
Rating:
3.0

Customer did not leave a comment.

Xavier Marquez 
Rating:
5.0

Customer did not leave a comment.

Trevor Barth 
Rating:
5.0

The guy up front was SUPER friendly! Would definitely recommend going here!

Wesley Murphy 
Rating:
5.0

Owner was attentive, and met me at the truck, ready to check it in.

Benjamin Johnson 
Rating:
5.0

Customer did not leave a comment.

Joan Hutchinson 
Rating:
5.0

Customer did not leave a comment.

Robert Isbell 
Rating:
5.0

Customer did not leave a comment.

Casey Loveland 
Rating:
5.0

Very friendly and understanding gentleman who helped us unhook the trailer. Thank you for your help kind sir!!!!!

Misty Hanson 
Rating:
5.0

Say Storage was great and recommend them to everyone

Brian Richardson 
Rating:
3.0

Customer did not leave a comment.

Frank Binkley 
Rating:
5.0

Excellent professional service - no need to improve on this

Gregg Robert 
Rating:
5.0

Again, the person that received my trailer, Gary, was incredibly helpful. He removed the trailer and took care of it all, I offered to help but he went the extra mile and took care of it. Thank you again!

Richard Hadley 
Rating:
3.0

The drop off was easy. I do with there was more instruction on where specifically to leave the trailer.

Neil Rasmussen 
Rating:
4.0

Customer did not leave a comment.

Dale Briggs 
Rating:
5.0

Customer did not leave a comment.

gary whipple 
Rating:
1.0

I had to wait 3 hours to pick up my truck and go through a million steps over and over and over again

David Batarseh 
Rating:
5.0

Customer did not leave a comment.

jarrod charleson 
Rating:
5.0

Customer did not leave a comment.

WILLIAM LUMSDEN 
Rating:
5.0

Customer did not leave a comment.

ALICIA SOLOVI 
Rating:
1.0

Horrible experience Told he was going to charge us after getting a day free from Uhaul and he said we couldn’t drop off truck there unless he charged us for another day.

Shannon Reynolds 
Rating:
4.0

Customer did not leave a comment.

Kyle Avance 
Rating:
5.0

Customer did not leave a comment.

linda wright 
Rating:
5.0

Customer did not leave a comment.

Mark Elisara 
Rating:
5.0

Customer did not leave a comment.

Conner Nesbit 
Rating:
5.0

Customer did not leave a comment.

Christopher Austin 
Rating:
5.0

Customer did not leave a comment.

Robert Checketts 
Rating:
5.0

Gary & Ashley were over the top phenomenal. Ashley gave me wonderful & correct advise about getting to SYS STORAGE on foot bc I had to leave the car nearby. Gary has been one of the coolest people I've met in Utah in 20 years. Before I even left the lot with the 10 ft Uhaul I rented I told him...I've already gotten my money's worth just talking with you!! It's also a beautiful peaceful location! Best experience ever!

Susan Stowe 
Rating:
5.0

Customer did not leave a comment.

Daryle Staggs 
Rating:
3.0

Customer did not leave a comment.

Caroline Berglin 
Rating:
5.0

The staff was very friendly and helpful.

Edward Nettles 
Rating:
5.0

Customer did not leave a comment.

Luke Winger 
Rating:
5.0

Loved being able to pick up the moving truck any time. It was easy to navigate the system of 24/7 pickup!!

John Fager 
Rating:
5.0

The attendant at SYS was very friendly and helpful. He also made sure that I got a good price on the Uhaul by changing it from one way to in town.

Bryce Freeland 
Rating:
5.0

Customer did not leave a comment.

MELIAME SELU 
Rating:
5.0

Customer did not leave a comment.

J Barry Shupe 
Rating:
4.0

Customer did not leave a comment.

Macey Bonds 
Rating:
4.0

He got me out with the trailer really fast and explained everything that I needed to know. It went really well.

Joseph Melville 
Rating:
5.0

Customer did not leave a comment.

vickie barnard 
Rating:
5.0

Very happy employee and helpful!

Eduardo Avalos 
Rating:
5.0

Customer did not leave a comment.

Daniel Hill 
Rating:
3.0

I was supposed to pick up the vehicle in Bountiful and was pushed to Layton which meant I had to pick up in Layton, drive to Bountiful and drive back to Clearfield. Not only was that a huge inconvenience but traffic was bad so we almost didn't make it before they closed. The guy assisting us made it sound like he was doing us a huge favor because he was about to close the office and overall was not customer friendly. Also cost me way more than it was worth considering I had to drive to Layton when I live in Bountiful and then after driving back to Bountiful had to go to Clearfield. Traffic alone added hours to my day. Overall not happy with the experience.

JAYSON ALEXANDER 
Rating:
5.0

Customer did not leave a comment.

Jacque VONJOUANNE 
Rating:
5.0

Customer did not leave a comment.

Stefan Vlassek 
Rating:
5.0

Customer did not leave a comment.

Bryan Boothe 
Rating:
5.0

Customer did not leave a comment.

christine tibbets 
Rating:
5.0

Customer did not leave a comment.

Doug Wood 
Rating:
5.0

Customer did not leave a comment.

Paula Pouha 
Rating:
5.0

Customer did not leave a comment.

Mitchell Hill 
Rating:
5.0

They were very helpful and kind. I would definitely use this location again.

Jan McVey 
Rating:
5.0

Everything went great. Thank you

steve hales 
Rating:
3.0

Customer did not leave a comment.

Ramona Grant 
Rating:
5.0

I was over charged by $20

Clayton Larkin 
Rating:
4.0

Fill the tank.

Mark Hofhine 
Rating:
4.0

Customer did not leave a comment.

Jennifer Leavitt 
Rating:
5.0

Customer did not leave a comment.

Brock Phifer 
Rating:
3.0

Customer did not leave a comment.

Owen Shirly 
Rating:
1.0

The man who was working there was not pleased we showed up like we interrupted his day. He complained that he was not notified a truck was coming then confirmed we were at the right location. He didn't know how to read the gage. We were right at 1/4 tank as our contract required but he kept telling us it read 1/8 so we left bought $20 in gas and returned then he said we were well over the required 1/4 in fact we were at 1/2 a tank. He complained about the way uhaul did business and how he had to deal with all the customers. The young female receptionist was doing her best to help us. The pick up location was great, very helpful professional and great to work with. I would be reluctant to deal with uhaul at the return location. We spent over $800 and were not even thanked for our business.

Karen Thompson 
Rating:
5.0

Nothing

Michelle Mecham 
Rating:
5.0

Customer did not leave a comment.

Shawn Bias 
Rating:
5.0

Customer did not leave a comment.

Nate Grondel 
Rating:
5.0

Customer did not leave a comment.

Nanci De Lucas 
Rating:
5.0

Customer did not leave a comment.

Lorrie Armitage 
Rating:
5.0

Every thing worked very well. Thank You

diana McFarland 
Rating:
4.0

customer service was great!

Jon Pust 
Rating:
5.0

Customer did not leave a comment.

Don Coffee 
Rating:
5.0

Thanks for the friendly customer service.

Timothy Robbins 
Rating:
5.0

Customer did not leave a comment.

Lee Weidman 
Rating:
5.0

The guy was awesome. I paid and hooked up to the trailer quick. He made the hole process very simple.

Cj Browning 
Rating:
5.0

Customer did not leave a comment.

kevin dalton 
Rating:
4.0

Customer did not leave a comment.

MARK HOFHINE 
Rating:
4.0

Customer did not leave a comment.

Sean Adams 
Rating:
5.0

Great experience!! Loved it!

Abby howell 
Rating:
5.0

Customer did not leave a comment.

Sharon Drake 
Rating:
5.0

Customer did not leave a comment.

Anthony Fulks 
Rating:
5.0

Customer did not leave a comment.

brandi staggs 
Rating:
4.0

Customer did not leave a comment.

Brett Smith 
Rating:
5.0

Very friendly and helpful staff

Shawn Bias 
Rating:
5.0

Customer did not leave a comment.

Ron Shields 
Rating:
5.0

Customer did not leave a comment.

Curtis Flamm 
Rating:
5.0

Customer did not leave a comment.

JULIE KEYWORTH 
Rating:
5.0

Customer did not leave a comment.

Dennis Workman 
Rating:
5.0

Gary is an asset to your company! Extremely helpful and knowledgeable as well. Truly a pleasure to interact with during our stressful time.

Patrick Cardona 
Rating:
5.0

Customer did not leave a comment.

carl watkins 
Rating:
4.0

Customer did not leave a comment.

Jeanne Clifton 
Rating:
5.0

Uhaul locations were great. Uhaul 800 number was trash

Daniel Cedillo 
Rating:
3.0

Customer did not leave a comment.

RENEE HASKINS 
Rating:
5.0

Customer did not leave a comment.

Deborah Peterson 
Rating:
5.0

Great service!

Steven Worsley 
Rating:
4.0

Customer did not leave a comment.

Vickie Thomas 
Rating:
3.0

Customer did not leave a comment.

Mario Pena 
Rating:
5.0

Customer did not leave a comment.

gary spangenberg 
Rating:
5.0

Customer did not leave a comment.

stacey reese 
No reviews have been submitted for this location.

Additional Services at this Location

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