People there were very nice and very helpful!!
Randall R.
Customer Reviews for Sc Star Bright LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Everything was great 8
Suriel L.I picked up the truck on a Saturday. I had to do the process on-line. It is complicated and took too long but eventually it worked. I returned it on Sunday. The process was somewhat easier. So far I didn't receive the receipt by email.
Flavio M.I returned the truck before the 34 hours was up but was charged for 2 days of rental.
William F.I was told I had up to 6 hours with the u haul and was charged a late fee and charged for gas when I was rushed to bring the u haul back. Worst experience ever
Mariyah H.Why was I charged so much for a couple of hours?
marcal P.They Try to steal from me and shop was not open.
Kelly D.I requested furniture dolly and blankets neither were available. Owner wasn't able to refund I had to call the customer service number. Ownee asked for same info multiple times.
Melissa W.Very impressed from start to finish.
John M.Awful. Just awful. If there was an ability to rate this less then one star I would. The whole process took 3 hours to get a truck that I revered online. They forgot that I was coming in the morning and took an hour to get there once I was able to get in touch with them. They canceled the order and then re made the order 3 times, each time saying it was something on the uhaul system. It was just a mess and very unprofessional and unorganized. The truck was not filled with gas when I did finally get it and it was not in the best shape. All in all, I will never use this location again. Gives the company a bad name.
Rebecca K.First, I was transferred to 3 different locations to pick up the truck (18 miles drive) before get the truck Second , The app took more than 30 minutes to give the code ( no purpose of doing self pick up anymore) and there was no one in the office to help or support. For that reason I arrived 1 hour late to my destination that cost me $150 for late arrival. They are charging me for 1 utility dolly 1 furniture dolly and 1/2 dozen of furniture mats That I never received. Or refunded yet This was the worst experience I had using Uhaul services in my life
Pedro N.