Customer Reviews for Popeye's Automotive
(U-Haul Neighborhood Dealer)

228 reviews

1349 Dumont Ave   East New York, NY 11208

(718) 328-2156

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(718) 328-2156

1349 Dumont Ave
East New York, NY 11208

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

anderson beaubrun 
Rating:
5.0

The only thing that I want you to improve is : please try to have som pick up trucks

junior peirre 
Rating:
5.0

Customer did not leave a comment.

NNEKA BOYD 
Rating:
5.0

More vehicles

Emerson Jason 
Rating:
5.0

Customer did not leave a comment.

Jarrod Fortune 
Rating:
4.0

Customer did not leave a comment.

TERRY DIAZ 
Rating:
4.0

Overall, my experience with Uhul was quick and fast. The van that was given needs a Wheel alignment.

Nadya Torres 
Rating:
5.0

Customer did not leave a comment.

Laura Gravenhise 
Rating:
5.0

Customer did not leave a comment.

Chevon Martin 
Rating:
5.0

Customer did not leave a comment.

Jahquel Mckoy 
Rating:
5.0

Mechanical daily checks and much much much much more etc.

Ranford Paul 
Rating:
5.0

Customer did not leave a comment.

Catalino Florentino 
Rating:
4.0

Customer did not leave a comment.

KAYE BRAXTON 
Rating:
5.0

Availability

Thomas Mcneil 
Rating:
5.0

Customer did not leave a comment.

Mosi Armstrong 
Rating:
3.0

The van is not clean

Abbas Siddiki 
Rating:
4.0

Customer did not leave a comment.

Natasha Hyman 
Rating:
3.0

There is nothing needed for improvement. The service was excellent

Keneson Lewis 
Rating:
5.0

Keep growing excellent service I will definitely use this location services

Alejandro Reyes 
Rating:
4.0

Good.

Lee Lawson 
Rating:
5.0

Everything is perfect

Christophe Ouedraogo 
Rating:
5.0

Customer did not leave a comment.

KYLE RILEY 
Rating:
3.0

Customer did not leave a comment.

Fauna Thompson 
Rating:
4.0

Customer did not leave a comment.

Ivelisse Nunez 
Rating:
1.0

Dirty Van, with safety hazards

Elisaul Rodriguez 
Rating:
3.0

Customer did not leave a comment.

Yves Jean 
Rating:
5.0

Customer did not leave a comment.

Julio Rodriguez 
Rating:
5.0

Very good service

Marco Rivera 
Rating:
4.0

Not the site's fault but it is a bit difficult to find parking when returning a van.

daisy ortiz 
Rating:
5.0

Customer did not leave a comment.

Tashea Brothers 
Rating:
5.0

Yes

ROBERT GAYLE 
Rating:
3.0

Customer did not leave a comment.

Abu Noor 
Rating:
4.0

Customer did not leave a comment.

Joseph Soohoo 
Rating:
1.0

The u-haul truck wasn't ready. I waited 25 minutes for another van which was defective back doors, was severely damaged, and low tire pressure. I was charged a cleaning fee of $35 because their was dirt on the driver's side floor after. I swept out the debris from my boots but guy stated that I will be charge a fee unless I clean the mat. I should have to pay for anything because there is dirt on my boots. I should have left after he gave me the wrong keys to the second truck and had me walk a full block to find the right van. The worst experience I have had with uhaul. The outside of the vehicle was dirty as well as the inside of the vehicle (back of the truck). The owner of this uhaul has special and personal rule for their uhaul. Buyer be ware.

Yolanda Guess 
Rating:
3.0

Customer did not leave a comment.

Joanna Guzman 
Rating:
3.0

nothing your service is great!

Harold Waters 
Rating:
5.0

Customer did not leave a comment.

Rigoberto Reyes 
Rating:
5.0

Customer did not leave a comment.

Moustapha Diagne 
Rating:
5.0

Very good customer service

fran olivo 
Rating:
5.0

Everything was good

jacqueline flowers 
Rating:
3.0

Even though it's not the location's fault, there needs to be better arrangements for parking returned vehicles.

James Johnson 
Rating:
5.0

Customer did not leave a comment.

Carmelita Carter 
Rating:
5.0

Customer did not leave a comment.

Victor Martinez 
Rating:
5.0

Customer did not leave a comment.

Miguel Reyes 
Rating:
4.0

Good

rakesh jagdeo 
Rating:
5.0

Customer did not leave a comment.

Juan Sarmiento 
Rating:
5.0

Customer did not leave a comment.

Jefeson Perez 
Rating:
5.0

Customer did not leave a comment.

Gina Ouldmemou 
Rating:
1.0

Missing sparking plug.Steering shaking& brakes hard to stopping car

Akhter Alam 
Rating:
3.0

The cab was dirty it was boxes and creats and a bag tshirt

MAKIYA NIXON 
Rating:
4.0

Customer did not leave a comment.

Martin Mena 
Rating:
5.0

Great Experience

Denise Wintz 
Rating:
2.0

Clean the van

Larine Mitchell 
Rating:
5.0

None

Luis Romel Lalvay-Heras 
Rating:
1.0

Worst experience

rivera gladis 
Rating:
5.0

Customer did not leave a comment.

Phanny Salazo 
Rating:
1.0

Vehicle had prior damage to it and charged us for the damage unacceptable will never rent from this location again completely discouraged from renting with uhaul again

Tracy Grant 
Rating:
5.0

Customer did not leave a comment.

Jashim Uddin 
Rating:
5.0

Customer did not leave a comment.

Winel Johnson 
Rating:
5.0

Customer did not leave a comment.

Fauna Thompson 
Rating:
5.0

A little cleaning

DAVID LUNDI 
Rating:
5.0

Customer did not leave a comment.

Gelga Avila 
Rating:
4.0

Customer did not leave a comment.

Trevaughn Williams 
Rating:
1.0

my delivery was in the Bronx not in Brooklyn what they are doing is called stealing and I delivered it on Saturday and today they continue to charge me

EDER SANCHEZ 
Rating:
4.0

You Can make sure that the back of the trucks are clean for the customer. So that the furniture or whatever we are putting their remains clean and un damaged. Thank you

Carolyn Gordon 
Rating:
3.0

It's a little pricey. But it did the job.😊

JULIOA CINTRON 
Rating:
5.0

Good service, thanks

Giash Haider 
Rating:
1.0

The representative wasn’t present and had to go back three times . Later I was handed key by a 3rd party at 0935 while my booking was from 0900 for a dirty Van which windshield was covered by thick solid ice and no equipment to clean it. Fuel was low and had no direction what to do or how the fueling works as I was a first time uhaul customer. Worst experience ever and not worthwhile.

MD MAHMUDUL HASAN 
Rating:
5.0

Nothing to improve. Guy that works there is the best. Great service! I recommend to ALL.

Phillip Casanova 
Rating:
5.0

Customer did not leave a comment.

Brian Ali 
Rating:
4.0

Customer did not leave a comment.

GIASH UDDIN 
Rating:
5.0

Customer did not leave a comment.

Shameaka Small 
Rating:
4.0

Customer did not leave a comment.

Samantha Dunn 
Rating:
3.0

This location yes the location on Bushwich I would never recommend anyone there customer service was horrible

Makeda George 
Rating:
3.0

I

SHARIFCHARLEMAGN SUMNER 
Rating:
5.0

Customer did not leave a comment.

Ramsumair Shiva 
Rating:
3.0

Great location staff was very knowledgeable and professional

Audrey Johnson 
Rating:
1.0

I was over charged when I did everything as I was supposed to.

K Sarpong-Faried 
Rating:
5.0

You are excellent

Adesunnbo Akeju 
Rating:
5.0

Customer did not leave a comment.

RAUL A CHEVALIER SANTOS 
Rating:
5.0

Customer did not leave a comment.

Keith Manual 
Rating:
4.0

Have more available return parking spaces. Tweek your software check-out and check-in procedure.

mitchell jenkins 
Rating:
5.0

Create a sign with name of the company or U-Haul sign next to the rental place

EMMANUEL JEFFREY 
Rating:
3.0

Customer did not leave a comment.

ileana singh 
Rating:
5.0

Customer did not leave a comment.

Keith Manual 
Rating:
5.0

Customer did not leave a comment.

Gregory Pinkus 
Rating:
4.0

The only issue we had was no one would pick up the phone when we called, I understand this is a small operation and they were very good but They would be even better if they could somehow have someone monitor the phones, otherwise we were very happy with our truck rental

Nestor Lora 
Rating:
5.0

Customer did not leave a comment.

Stanley Perkins 
Rating:
1.0

Customer did not leave a comment.

Larry Spencer 
Rating:
3.0

Customer did not leave a comment.

DOMINGO ROSARIO 
Rating:
5.0

The behicle was good and the cost too is very affordable

Kolawole Mafikuyomi 
Rating:
1.0

Uhaul switched my first reservation because my original location didn’t have my equipment. I arrive to the new location they gave me truck has graffiti no easy loading ramp i requested a utility dolly and furniture dolly only got a furniture dolly. Super unprofessional

Isael Arellano-Flores 
Rating:
5.0

Customer did not leave a comment.

Ronald Marino 
Rating:
5.0

Customer did not leave a comment.

Alrick Cox 
Rating:
5.0

Customer did not leave a comment.

JAMESR DOUGLAS 
Rating:
5.0

Customer did not leave a comment.

Reinaldo Espinosa 
Rating:
5.0

Very good customer service and I was completely satisfied with the rental.

JOSEA DIAZ 
Rating:
5.0

Customer did not leave a comment.

Jasmin Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Jaequan Williams 
Rating:
5.0

Very friendly staff!

Pamela Diaz Batista 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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