Customer Reviews for S C I Enterprises
(U-Haul Neighborhood Dealer)

662 reviews

907 D St   Lewiston, ID 83501

(208) 798-0401

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(208) 798-0401

907 D St
Lewiston, ID 83501

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 10 am–3:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

EDWINA JOYCE 
Rating:
5.0

The service was great!

Denise Key 
Rating:
5.0

Very quick to get me checked out when dropping off equipment. Friendly and efficient.

ruth ross 
Rating:
3.0

I had no issues. Pickup and drop off were quick and easy. The representative was nice and explained everything thoroughly .

Manuela Stewart 
Rating:
5.0

Customer did not leave a comment.

Wesley Riener 
Rating:
5.0

Customer did not leave a comment.

Jason Warren 
Rating:
4.0

Customer did not leave a comment.

brad vonhof 
Rating:
4.0

I was able to pickup the trailer earlier than scheduled. The only draw back was I had to wait 45 minutes to get the trailer

Phillip Wardrip 
Rating:
5.0

Customer did not leave a comment.

Rodney Benton 
Rating:
5.0

The ramp did not lock in when extended and fell off twice unloading the truck which was very dangerous

ronni chesnut 
Rating:
4.0

Customer did not leave a comment.

Shane Richards 
Rating:
3.0

Truck had more gas than when picked up. I got charged for more gas. I was charged for a cleaning of the truck. It was raining the whole time from pick-up to drop off. I don't know what the f ck would have been cleaned. Nothing was in the cab or box to clean up. I was ripped off by SCI Enterprise.

Robert Colkins 
Rating:
5.0

Customer did not leave a comment.

David Smith 
Rating:
3.0

When I picked up the truck from this location, I picked the mobile pickup option due to the facility closing around that time. I got a call exactly at 5 (my reservation time) from the facility asking if I was still coming to pick up the truck. I told them that I was on my way, but the roads were snowy, and it was taking a minute. The person's reply was I guess I will try and keep the computer on." I was about 10 minutes after pickup time getting there to grab the truck. The person I dealt with was visibly annoyed that I was late and was short with me for the remainder of the interaction. The truck was clean and good to go, so that was nice. I ended up having to call in and extend my reservation. The woman I talked with from uhaul's customer service line was friendly and very helpful. Upon returning the truck to the facility, I had a different person I interacted with for dropping the truck off. He was happy and helpful. Made my view of that facility more positive.

Ben Winters 
Rating:
5.0

Was quick easy. Appreciated them hooking me up when i picked up

doug schwartzkots 
Rating:
2.0

Customer did not leave a comment.

Ciera Enos 
Rating:
5.0

Customer did not leave a comment.

Kimrey Kotchick 
Rating:
4.0

Customer did not leave a comment.

Phillip Wardrip 
Rating:
4.0

Customer did not leave a comment.

kile allen 
Rating:
5.0

Customer did not leave a comment.

Steven Kasel 
Rating:
3.0

Very friendly and easy to work with! The pick up spot was a little tight

Annette Barton 
Rating:
5.0

As far as SCI goes nothing to improve those people are wonderful they do a fantastic job.

Sue Ward 
Rating:
5.0

Customer did not leave a comment.

patrick curtis 
Rating:
4.0

Customer did not leave a comment.

Lara Oswald 
Rating:
3.0

Customer did not leave a comment.

Peyton Rinehart 
Rating:
5.0

The owner was very kind and helpful. Would totally recommend S C I!

DARLA CHAPMAN 
Rating:
5.0

App was too difficult and time consuming. Plus we had to call the 24 hour number to walk us through the process. Next time we will walk in.

Janelle McRoberts 
Rating:
5.0

Customer did not leave a comment.

Vicki Olds 
Rating:
5.0

Customer did not leave a comment.

DAEVIN NOEL 
Rating:
1.0

Get better management

Zac Stevens 
Rating:
5.0

Customer did not leave a comment.

Jeff Dietrich 
Rating:
5.0

Customer did not leave a comment.

Nickalous Toney 
Rating:
5.0

The folks at this location were extremely helpful and very very pleasant to work with! I would rent from them again in a heartbeat!

LYNN JONES 
Rating:
5.0

Customer did not leave a comment.

Michael Brown 
Rating:
5.0

I definitely recommend this location. I worked with Pam she was so helpful she went the extra mile too make sure we was taking care of. So thank you Pam you have a loyal customer.

joseph harvill 
Rating:
5.0

It went very smoothly picking up and returning.

Yolanda Finch 
Rating:
5.0

Customer did not leave a comment.

Todd Bechtel 
Rating:
4.0

Have more customer service foe only u haul at the the location instead have a dual business. Where a u haul renter has to wait in liine for somebody to get hot tub equipment

Phillip Wardrip 
Rating:
5.0

Customer did not leave a comment.

Carl Beach 
Rating:
5.0

Customer did not leave a comment.

Richard BERNSTEIN 
Rating:
5.0

Customer did not leave a comment.

jesse maher 
Rating:
5.0

The gentleman that wrote up the contract and handed me the keys, was professional and courteous. Excellent experience.

Kelley Nichols 
Rating:
4.0

Customer did not leave a comment.

BRIAN OCONNOR 
Rating:
5.0

Easy rental.

MICHAEL BECK 
Rating:
5.0

Super nice staff, dropping of the u-haul truck was a breeze.

MICHAEL BECK 
Rating:
5.0

The uhaul app didn't work wouldnt allow the location to be recognized. A total waste of my time.

Michael Rios 
Rating:
3.0

Customer did not leave a comment.

Rodney Kanikkeberg 
Rating:
4.0

Customer did not leave a comment.

Cassandra Morlan 
Rating:
5.0

Thank you.

BRIAN WHITTENBERG 
Rating:
5.0

Customer did not leave a comment.

Justin Ricks 
Rating:
5.0

Customer did not leave a comment.

stefanie Christopherson 
Rating:
3.0

The man that was there when I returned the UHAUL was not very friendly at all. The location was good but the customer service was not.

mary anne mead 
Rating:
5.0

Staff was professional and very responsive. I will definitely be going back to this location for all of my Uhaul needs.

Justin Zeliff 
Rating:
5.0

Customer did not leave a comment.

Shane Murphy 
Rating:
5.0

Customer did not leave a comment.

DWAYNE Christopherson 
Rating:
5.0

Customer did not leave a comment.

Jan Baune 
Rating:
5.0

They're very cordial and polite very easy to get along with great people

gene odman 
Rating:
5.0

I thought the whole experience was very easy and professional. I felt that they did everything they could to accommodate me.

patti garred 
Rating:
5.0

Again very helpful. Thank you!

David Brame 
Rating:
4.0

Everything thing went excellent. I would recommend anybody to rent a u haul product to go SCI enterprises

Phillip Watdrip 
Rating:
2.0

The pickup truck that I reserved was not available and had never even been returned from the previous renter the day before. I had to rent a moving truck instead and it was expensive for just 24 hrs. The truck was dirty, couldn't hardly see out the windows and the handles to roll the windows down we're broken or non existing.

Cheryl Wilkin 
Rating:
4.0

Customer did not leave a comment.

Nathan Stark 
Rating:
5.0

Customer service was first rate. Totally smooth transaction.

Rich Shafer 
Rating:
4.0

Customer did not leave a comment.

MATHEW MERCER 
Rating:
5.0

Customer did not leave a comment.

Robert Buttenhoff 
Rating:
5.0

Customer did not leave a comment.

Brad Allison 
Rating:
5.0

Customer did not leave a comment.

John Howard 
Rating:
5.0

Great family operation!

MONTE FOLKINS 
Rating:
5.0

Nice people, handled quickly and professionally. Would recommend to anyone

Mark Strait 
Rating:
5.0

Customer did not leave a comment.

Robert Connor 
Rating:
5.0

No kidding, best truck I have ever rented feom U-Haul. The staff at SCI are top notch

Colin Albers 
Rating:
4.0

Customer did not leave a comment.

Justin Ricks 
Rating:
5.0

Customer did not leave a comment.

Ron Milton 
Rating:
4.0

Other than having to move a trailer to park a 26 foot truck so we wouldn't block parking lot entry/exit, the overall appearance of location was clean and organized with easy access. A customer should be able to access their info by using contract number and not entering the info over and over again.

Joseph Prado 
Rating:
5.0

Customer did not leave a comment.

Kimberly Carrington 
Rating:
5.0

Customer did not leave a comment.

Robert Connor 
Rating:
5.0

Customer did not leave a comment.

ROCKY SHERBAHN 
Rating:
5.0

Everything was just fine

MONTE FOLKINS 
Rating:
5.0

I want there during the drop off, but I know the people at this location & they are amazing people. Thank you again for everything.

Shawna Nutt 
Rating:
4.0

Customer did not leave a comment.

Linda Gross 
Rating:
4.0

While the vehicle was clean, there were some parts not so clean like the mirrors.

kendall giratas 
Rating:
4.0

Customer did not leave a comment.

Donald Wight 
Rating:
4.0

Have more one way u hauls. After calling for hours and stopping at several locations all over Seattle. And then confirming a reservation to then get it canceled. The closest one way was 2 and half hours from Seattle. The call centers are horrible. A direct number to the actual store would be great.

Misty Meisner 
Rating:
5.0

Customer did not leave a comment.

George McBride 
Rating:
4.0

Customer did not leave a comment.

Taylor Mendenhall 
Rating:
5.0

Quickest rental experience I have ever had—friendly good service!

Melissa Wilson 
Rating:
5.0

Customer did not leave a comment.

justin metler 
Rating:
5.0

Customer did not leave a comment.

MONTE FOLKINS 
Rating:
5.0

It was super easy and great to drop off the vehicle. The lady on the phone gave great directions of how to drop off the truck when they were closed it was the best drop off I’ve ever had.

Scott Macaluso 
Rating:
5.0

Customer did not leave a comment.

Audrey Leslie 
Rating:
5.0

Friend service / great rates! I'll be back! Lol

Albert Mcclaren 
Rating:
5.0

Customer did not leave a comment.

David Tretheway 
Rating:
5.0

Air bag light was on. The outside of the until looked like it had been down a dirt road for miles when it was raining.

Brandon Bogar 
Rating:
5.0

Customer did not leave a comment.

Brad Dodge 
Rating:
5.0

Pleasure to work with

James Mason 
Rating:
2.0

I reserved a u haul for this location and received an email that it was confirmed for this location, I still have the email, and then we get to the store and they tell us the u haul is in Moscow. We were never told this would be the case, and then had to scramble to find another u haul in another location. It was never communicated to me that the u haul would be in Moscow.

Amanda Atkinson 
Rating:
5.0

Best experience yet for U-Haul.

Robert Broyles 
Rating:
3.0

A little bummed, I got the truck because i thought it would have a ramp and make things easier but discovered it didn't have a ramp. Nonetheless it did the job and I got everything moved. Thank you.

Tiffany Belieu 
Rating:
2.0

Customer did not leave a comment.

Kulvir Gill 
Rating:
5.0

Customer did not leave a comment.

David Barber 
No reviews have been submitted for this location.

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