Customer Reviews for Rydon E Bikes
(U-Haul Neighborhood Dealer)

111 reviews

2170 N Frontage Rd   Lehi, UT 84043

(801) 331-5584

Office Hours

  • Mon-Thur: 10 am–5 pm
  • Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(801) 331-5584

2170 N Frontage Rd
Lehi, UT 84043

Services at this Location:

Office Hours

  • Mon-Thur: 10 am–5 pm
  • Fri: 9 am–5 pm
  • Sat: 9 am–3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Ernie Ellingsworth 
Rating:
5.0

Very friendly and accommodating.

Brian Marklane 
Rating:
5.0

Customer did not leave a comment.

Brian Garrant 
Rating:
5.0

Customer did not leave a comment.

Matthew Birlem 
Rating:
5.0

Customer did not leave a comment.

Brad Dallen Baldwin Jr 
Rating:
5.0

Customer did not leave a comment.

Joel Wride 
Rating:
2.0

We had a pretty terrible experience at this location with mobile pick-up and being on a Sunday. First the process of going through the mobile app took about 45 minutes because the app kept freezing and restarting. When I finally got my car number I expected it to be one of the five up front trucks that were out of the snow but it ended up being one covered in snow way out in the field. Lastly, we paid for and ordered 12 additional moving blankets and only received 3. Which is three less than the standard blanket allotment. We then had to use personal blankets to move furniture and wash all of those. Drop off took an additional 45 minutes and I was never able to submit the necessary photos to complete the drop off and finally just called the next day to verify it was returned. My family has used a U-Haul at least annually and this has been the worst experience to date.

J PERRON KNOCHELMANN 
Rating:
5.0

Lack of people working in there

Stan Farnsworth 
Rating:
5.0

Great guys, good location, next to freeway and gas station.

Darcy Johansen 
Rating:
3.0

The movers we had hired through U-Haul never showed up.

Lenessa Bladh 
Rating:
5.0

N/a

Faustino Ramirez 
Rating:
5.0

I have no complaints. Everything went off without a hitch.

Robert Howell 
Rating:
5.0

All was taken care of,no need for improvement.everyone was professional and kind.

Mario Ramos 
Rating:
5.0

Customer did not leave a comment.

Cole Haws 
Rating:
5.0

Customer did not leave a comment.

Renee Lowrey 
Rating:
5.0

Customer did not leave a comment.

Byron Stilson 
Rating:
5.0

Recommend

KEVIN TARVIN 
Rating:
5.0

Customer did not leave a comment.

RIGOBERTO GOMEZ 
Rating:
5.0

Nothing it’s a great place

Michael Miller 
Rating:
4.0

Customer did not leave a comment.

Monique Lewis 
Rating:
5.0

Customer did not leave a comment.

Brian Gibson 
Rating:
5.0

Customer did not leave a comment.

KATRINA FERRON 
Rating:
5.0

Customer did not leave a comment.

Spencer Bishop 
Rating:
4.0

Customer did not leave a comment.

Jay Gunnell 
Rating:
5.0

Wonderful

Steven Rowley 
Rating:
3.0

A location that has better Wi-Fi. Accessing the app and going through the process of getting the truck out of the lot was problematic. It took aɓout an hour

Hans Brown 
Rating:
5.0

Customer did not leave a comment.

Maribel Alvarez 
Rating:
5.0

It was great. The truck was clean and ready to go. The service was prompt and professional.

Victor Neves 
Rating:
5.0

Customer did not leave a comment.

JoLynn Heap 
Rating:
4.0

Customer did not leave a comment.

Mark Petersen 
Rating:
5.0

Awesome, quick, friendly customer service. The equipment was exactly as needed. And the return process was equally easy as picking up. No issues at all.

Ryan Hadlock 
Rating:
5.0

Super quick check in/out. They were helpful and friendly.

Joel Connett 
Rating:
5.0

Great experience

Steven Rowley 
Rating:
5.0

Customer did not leave a comment.

Abel Pena 
Rating:
5.0

Great customer service at Rydon Bikes and very easy location to navigate with plenty of room in lot.

Todd Fender 
Rating:
5.0

Customer did not leave a comment.

Laura Josephson 
Rating:
5.0

Customer did not leave a comment.

Doug Peirce 
Rating:
4.0

Customer did not leave a comment.

Leslie Hansen 
Rating:
5.0

Customer did not leave a comment.

Karmen Workman 
Rating:
5.0

Very nice personal

RIGOBERTO GOMEZ 
Rating:
5.0

Great service and nice workers

Uriel Maciel 
Rating:
3.0

Customer did not leave a comment.

Peter Tea 
Rating:
5.0

Customer did not leave a comment.

Michelle Lung 
Rating:
5.0

Customer did not leave a comment.

Eli Slesk 
Rating:
3.0

Customer did not leave a comment.

Tom Andrews 
Rating:
5.0

Super quick and easy. They explained everything thoroughly. Also super nice

Melissa Edwards 
Rating:
5.0

Customer did not leave a comment.

Adam Weaver 
Rating:
5.0

Customer did not leave a comment.

b williams 
Rating:
5.0

Super easy and straighforward

Jeanine Nilsson 
Rating:
5.0

Customer did not leave a comment.

Brian Marklane 
Rating:
5.0

Customer did not leave a comment.

blas Garcia 
Rating:
5.0

Customer did not leave a comment.

Joshua Carver 
Rating:
5.0

Friendly, helpful and efficient. Great job!

John Nelson 
Rating:
5.0

Great customer service, they went above and beyond to accommodate my drop off and respond quickly/communicate updates

Alan McDaniel 
Rating:
5.0

Customer did not leave a comment.

Russell Watts 
Rating:
4.0

U-Haul app did not work for drop off

Robert Pope 
Rating:
5.0

Rydon E Bikes was excellent to work with. The truck was difficult to drive. The back door very hard to pull down and the inside of the windshield was so dirty, I could hardly see through it when the sun was directly in front of me. Looked like it had never been cleaned on the inside of the windshield.

Richard Thurman 
Rating:
5.0

Great service and easy pickup.

Josh Harward 
Rating:
5.0

You have a business name that is very close to the name of a Uhaul dealer a mile down the road. That's a bit confusing.

Randall Wright 
Rating:
4.0

Customer did not leave a comment.

Kelly Sealander 
Rating:
5.0

I made a mistake only renting it for one day. When the owner called me for verification, he was so quick to help me add on another day. This location has been the best location I've used so far.

Ginger Caron 
Rating:
3.0

The people were very nice and friendly. The big problem was I drove 34 miles total, filled the truck back up next to the Uhaul rental with 9.2 gallons of gas and then they charged me an additional 2 gallons of gasoline saying it was not full. I took my receipt in to them showing I filled the truck right before I took it in. I asked them how they have a truck that gets approximately three miles a gallon! They said it probably wasn’t filled when I took it and that is the last I heard from them. Very disappointing.

cathey muse 
Rating:
5.0

Customer did not leave a comment.

Alex Robertson 
Rating:
5.0

Customer did not leave a comment.

KEVIN TARVIN 
Rating:
5.0

Everything was great! Customer service was awesome too!

Tammy Petersen 
Rating:
1.0

I waited over 2 hours to a note on the door saying they'd be back soon.

Clayton Ostler 
Rating:
5.0

The truck was great as well as the customer service on the help line for the mobile check-in. But surprisingly I did NOT love the mobile check-in process. I would have preferred to rent during business hours and do it at the counter. I felt like I was applying for a US passport with how much information I had to provide.

Rosalie Hill 
Rating:
5.0

Customer did not leave a comment.

Jason VanShaar 
Rating:
5.0

Customer did not leave a comment.

Jonathan Pena 
Rating:
3.0

Customer did not leave a comment.

Bryan Warren 
Rating:
4.0

Air conditioning didn’t work App was very slow, had issues renting and returning

Jacob Hillstrom 
Rating:
5.0

Actually send the code for the box to get the key

Hilary Allred 
Rating:
5.0

I was very happy with my experience

Melvin Radmall 
Rating:
5.0

Customer did not leave a comment.

Julie Stamper 
Rating:
5.0

Customer did not leave a comment.

Timothy Strasburg 
Rating:
5.0

Customer did not leave a comment.

Nathan Pursifull 
Rating:
5.0

Nothing! Everything was great!

Carie Grier 
Rating:
5.0

Quick and easy

Mark Fitzgerald 
Rating:
5.0

Customer did not leave a comment.

trudy mecham 
Rating:
5.0

Customer did not leave a comment.

Michael Stonecipher 
Rating:
5.0

These guys are great. Super nice and very easy to work with.

David Niederhauser 
Rating:
5.0

Customer did not leave a comment.

Sharron McMullin 
Rating:
5.0

Customer did not leave a comment.

Michael Stonecipher 
Rating:
5.0

Customer did not leave a comment.

Carlos Quintero 
Rating:
5.0

Customer did not leave a comment.

Rick Smith 
Rating:
5.0

Customer did not leave a comment.

Caprice Hazen 
Rating:
5.0

Customer did not leave a comment.

KEVIN DANSIE 
Rating:
5.0

Customer did not leave a comment.

Paul Bury 
Rating:
5.0

Amazing!!!!

Richard Hoffman 
Rating:
5.0

Everything went great.

Brett Miller 
Rating:
5.0

Customer did not leave a comment.

Ivan Winder 
Rating:
5.0

Customer did not leave a comment.

EDUARDO RAMIEREZ 
Rating:
5.0

The man that helped us was top notch!

David Jones 
Rating:
1.0

I originally had a reservation at another location. When I arrived, they directed me to another location because they didn't have the trailer for my reservation. The girl who ended up renting me my trailer was very kind and apologized.

KYLE BELK 
Rating:
5.0

I replaced the fuel and was still charged an additional $21.00 for a fuel charge?? Why?

mark bodhaine 
Rating:
4.0

Customer did not leave a comment.

Michael Hennessy 
Rating:
5.0

Customer did not leave a comment.

Tera Castro 
Rating:
5.0

Customer did not leave a comment.

Rick Bourgoin 
Rating:
5.0

Customer did not leave a comment.

Andrew DeWeese 
Rating:
3.0

Customer did not leave a comment.

Tyler Persson 
No reviews have been submitted for this location.

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