Comentarios del cliente para Ryans Mini Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Ryans Mini Storage

Grado total:

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Walter B. en

Grado:

El cliente no dejó un comentario.

Robert S. en

Grado:

A little frustrating to not be able to easily turn in the trailer without using my cell phone. The person at this location when above and beyond to help me, contacting some help line to make sure that my trailer showed turned in . Even though you have great people working for you, I might be reluctant to use U-Haul again if I cannot rent equipment without a smart phone.

Michael N. en

Grado:

The individual who assisted me (the only person on site) was not familiar with the UHaul computer interface. It took nearly 90 minute to do the pick-up, and then I did not receive the moving blankets that I had reserved.

Scott H. en

Grado:

Ryan's people are top bracket people who are concerned about customers.

Robert S. en

Grado:

A bit disorganized but overall very helpful and I was on my way with the trailer in about 25 minutes.

Perry S. en

Grado:

El cliente no dejó un comentario.

Steve G. en

Grado:

El cliente no dejó un comentario.

Warren B. en

Grado:

Very helpful and excellent service

Jesse F. en

Grado:

We requested a pick up location close to the place we were moving from in Aurora MN. However because of truck availablity the pick up location was changed to a place almost an hour away. And they didn’t change the allotted miles so in the end we were later charged for more like 26 more miles because we had to drive the truck 50 miles BEFORE even loading up our stuff.

Jason S. en

Grado:

El cliente no dejó un comentario.

john B. en

Grado:

The safety insurance was added to contract without any explaination and the printout cut off all the cost information. It was only after returning the trailer that we were made aware of this charge that we never asked for.

James V. en

Grado:

When I called to reserve the truck, I was told it was a 15 ft truck. I was led to believe the bed was 15 long. After my crew got going they phoned to let me know the bed was only 12 feet. The extra 3 ft was over the cab, which didn't do me any good. That is why we had to trade the truck in for a longer vehicle at Dave's. I was suggest that when someone inquires about the length of the truck it should be stated the bed is X, but the overall length is Y. It would have saved us a lot of trouble. Thanks for asking.

LISA B. en

Grado:

Great assistance with finding help to unload Uhaul into storage. Thanks!

James G. en

Grado:

El cliente no dejó un comentario.

Tracy L. en

Grado:

Hello! Great location with easy access from the Highway and helpful, laid back staff. I would definitely rent from Uhaul and this location again. I don't know the process for cleaning the floor of the back of the UHaul. The surface was swept clean and no obvious dirt when we picked it up. But when we scootched a mattress across the metal floor it picked up alot of black sooty type dirt. Alas. Shame on us, but thought it would be helpful to mention in the event you are preparing it for the next customer. I'm certainly not complaining about the cleanliness of the truck, it was just unfortunate for us and our mattresses. We had some wrapped, but not all. Thank you!