Customer Reviews for Rutledge Mini Storage
(Distribuidor de U-Haul del vecindario)

75 comentarios

1904 Aiken Ave   Durham, NC 27704

(919) 688-0433

Horarios de la ubicación

  • Lun. - vie.: 11 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(919) 688-0433

1904 Aiken Ave
Durham, NC 27704

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 11 a. m. - 6 p. m.
  • Sáb.: 9 a. m. - 1 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

david S. 
Clasificación:
5.0

While experience was stress relieving in light of all the other things going on. Everyone i spoke to was so friendly and kind.

kattie M. 
Clasificación:
4.0

Nothing, really. Overall, it was a great transaction and rental. hassle free. very pleased. Easy In, out and truck return. Be back if needed.

Leonard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larisa H. 
Clasificación:
5.0

This location restored my faith in uhaul. I had a previous awful experience at another location nearby and debated even trying uhaul again. Thankfully I did. This location was perfect. Everything from pick up to customer service to drop off was a breeze. Would recommend this location to anyone!

VICTORIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica E. 
Clasificación:
5.0

Customer service was great!

DINA P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tracey D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lameisha M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gilbert S. 
Clasificación:
5.0

Unsubscribe me form all future emails

ivon F. 
Clasificación:
5.0

The customer service representative was extremely helpful and it made for a very smooth experience. ¡Gracias!

Matthew C. 
Clasificación:
5.0

Ms. Gwen was excellent and so helpful! Additionally, the owner of the storage facility came to my truck return and was friendly, and nice. Overall, I would recommend this rental location to anyone.

Mary B. 
Clasificación:
4.0

Everything was smooth!

Dennis J. 
Clasificación:
5.0

Thanks Rutledge Mini Storage

Gil R. 
Clasificación:
5.0

The Secretary Gwen Robbins was fantastic. Location is well maintained and secure. There mini-storage rates are very fair. Great place. Thanks.

Gil R. 
Clasificación:
5.0

You guys were great! I really appreciate it. Made our moving experience so much easier.

Erin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren W. 
Clasificación:
1.0

Ya'll suck .I will not rent from you guys ever again.All you have done is take money off my card since June 2018.You have left my family without money for food and bills.I have had to cancel my damn card .You guys need to take payments out all at once instead of when it's convenient to you.Again I will not be renting from you guys ever again.You guys are scam artist.It's a damn shame my family has to be without food after a damn hurricane.

Annette S. 
Clasificación:
5.0

El cliente no dejó un comentario.

benjamin G. 
Clasificación:
5.0

Great and fast service!

Rhiannon M. 
Clasificación:
5.0

Not all sites take cash... so if there is a way to avoid this misunderstanding, that would be great. And when calling up the street to another dealer to see if they can honor the reseveration and get told they need a 150.00 deposit isn't ideal. Especially when it was just a mishap of information. But the initial site that I reserved my truck from, worked with me and I was grateful. Although they are not employed by you all.

Sonia C. 
Clasificación:
5.0

Bob at Rudledge storage was simply awesome.

SENECA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOM B. 
Clasificación:
3.0

Rep had no clue how to hook up trailer

john L. 
Clasificación:
5.0

The gentlemen that were there were very courteous and they were also very speedy in my process.I would definitely recommend them to my friends and associates.

Lionel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P. 
Clasificación:
5.0

Very nice friendly person checked me in.

Louis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Esther O. 
Clasificación:
3.0

The rental was easy and the attendant was very pleasant. Unfortunately I requested a cargo van which was too small for my belongings so I had to return the van promptly. I would rent from them again

Kevin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
4.0

Great place for the place. Much better than the Public Storage unit I was at. People much more realistic.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter H. 
Clasificación:
5.0

The staff was great as well as the communication and customer service. Will rent from them again

Erin C. 
Clasificación:
5.0

Staff wonderful very helpful. There on time for drop off even on a holiday weekend. Clean and safe place. Will use again for next move.

Kenneth M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor B. 
Clasificación:
4.0

Refund if unused milage more than $5.00.

WILLIAM M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary G. 
Clasificación:
5.0

Very well pleased w/ p/u location. The only down fall was storage attendant was not knowledableto assist.

RICHARDSON L. 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD G. 
Clasificación:
3.0

The team was very helpful and knowledgeable..

FELICIA C. 
Clasificación:
5.0

The lady working there was fantastic. She was so friendly and helpful

Kimberly M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carmen R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay W. 
Clasificación:
5.0

It was a pleasant experience for me due to the representative.

DEBRA B. 
Clasificación:
3.0

This location was fine. However, I had a terrible experience because my "reservations" was nothing of the sort. I reserved a 10' truck a week before the pick up date at one location, then the morning of, I checked my online reservation and saw they had changed it to another location further away. That costs me money since I am paying by the mile. Then, when I arrived at that location, they didn't have a 10' truck, and tried to convince me a cargo van would be about the same, when it is clearly about half the interior cubic feet. Finally, when I refused the van, the clerk was able to call dispatch and find a 10' truck at a location EVEN FURTHER away from my moving location. So instead of picking up the truck 2 miles from my house, I have to drive almost 30 miles that day, costing me extra money and time. If a "reservation" doesn't actually reserve anything, you should stop offering it and just have people show up at the store and see what's available, since that's apparently what you're doing in practice.

SAMUEL G. 
Clasificación:
4.0

My husband said the truck was hard to drive.

Sheryl B. 
Clasificación:
3.0

Please verify the customers real email address before sending them email. This contact was not for me.

pamela A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARLISIA D. 
Clasificación:
5.0

everything went smooth and as expected, would definitely use this location again

ERIC N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antje L. 
Clasificación:
5.0

Charge less money.

April R. 
Clasificación:
4.0

El cliente no dejó un comentario.

marian K. 
Clasificación:
1.0

This was the worst Uhaul experience that I've ever had. 24 hours before arriving, I "checked in" with Uhaul to make my rental move swiftly, at least thats what I thought. The onsite attendant didn't know how to complete my rental or use the Uhaul software. He stated that there was no CC or DL information associated with me in the system. He continued to state several times throughout this rental process of how much he hated Uhaul Rentals. Eventually and luckily, another female employee arrived later and was able to help him complete the process. Even though she was stating that she was hungover and didn't want to be there. Finally 40 minutes later, I was able to get the keys to the truck. The attendant brought out a regular small dolly. I advised him that I had rented a large equipment dolly and that I had to move big items from a 3rd floor apartment. He stated that the small one was all they had. He also gave me 6 moving pads, 2 of which was so tattered and torn up that they were falling apart….I advised him that I ordered 12 pads, but he also had no more pads. This whole experience was horrible!

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

David J. 
Clasificación:
3.0

Make sure customer receives paper copies of the contract.

GAVIN W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL E. 
Clasificación:
5.0

One of the brother's came out in the pouring rain to assist with detaching the trailer. Very helpful!!

NOVITA E. 
Clasificación:
1.0

El cliente no dejó un comentario.

ANIKA L. 
Clasificación:
5.0

Very helpful staff, well maintained vehicles. Friendly help!!

Timothy U. 
Clasificación:
5.0

I had origanally had reservation at another location but they were not open and i sat there for almost a hour but i called uhaul and they sent me to aiken ave. and i had a great experiece there ill be renting a truck again soon to move some stuff from my storage to another house so ill be using them again.

michael L. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARIAN K. 
Clasificación:
4.0

El cliente no dejó un comentario.

WAYNE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOUGLAS D. 
Clasificación:
5.0

El cliente no dejó un comentario.

alu W. 
Clasificación:
4.0

Great customer service when renting the cargo van! ¡Gracias!

Ebony G. 
Clasificación:
5.0

They made the whole experience quite convenient at a reasonable cost. I will definitely be back.

Thomas T. 
Clasificación:
5.0

the original drop off location given to me by the system was closed when I got there, even though the contract said it would be open until 7pm. there was not a safe and secure place to leave the equipment. Fortunately I knew about Rutledge and was able to drop the equipment safely there.

JOHN P. 
Clasificación:
5.0

Quick and excellent service.

JORGE R. 
No se han enviado comentarios para esta ubicación.

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