Comentarios del cliente para Russel Lake Convenience

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Russel Lake Convenience

Grado total:

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Chris B. en

Grado:

Do NOT use this location. Employee was very rude, did not know what he was doing and acted like it was an inconvenience that I was even there. Also VERY annoying that my pick up location was changed the day before so ended up having to go way out of the way from my destination to pick the truck up in an area that we were totally unfamiliar with. Fuel amount was not indicated properly on the paperwork, when tried to point it out employees response was that he was too busy to deal with it at the moment and I would have to wait! This after taking almost 45 minutes to get the truck picked up because he keep stopping to take other customers and check them out ahead of/in place of finishing my pick up. We were already made late by his incompetence to our destination so had to just go ahead and leave.

Jeffry J. en

Grado:

El cliente no dejó un comentario.

Karen M. en

Grado:

Our truck was on empty when we picked it up. We had to put gas in it. That is my only gripe.

LUIS F. en

Grado:

Horrendous customer service. I already told your officials

Jacob S. en

Grado:

El cliente no dejó un comentario.

SCOTT S. en

Grado:

they do not speak good English or understand English no computer to do uhaul on was using his personal phone. had a bad attitude.

roy f. en

Grado:

The attendant was very helpful and courteous.

Jeremie W. en

Grado:

El cliente no dejó un comentario.

Ron H. en

Grado:

It would be nice if you offered a 24 hour rental, as opposed to having to pay for rental hours that are not necessary.

Kevin O. en

Grado:

It was a small gas station and the person who rents the Uhaul trucks wasn't even there. The gas station attendant called the person on the phone and I had to wait until no customers were in the store so he could check it. He didn't know what to check so I told him to check the mileage, gas, the two hand trucks I had rented and the outside of the truck for any damage. I took pictures because I didn't feel comfortable. I will not use them or suggest any one do.

David N. en

Grado:

I originally selected a different location. I was not told it was this location. I only found out because I checked my account when the representative did not call me. The one employee there was nice, but she had poor service on her phone, and that was the only way we could complete the transaction. We spent 20 minutes there when it should have taken 5.

KEVIN D. en

Grado:

Truck was dirty inside and out. Dried mud in driver compartment, windshield wipers thin and not very useful. Truck handled rough. Hard to steer.

Priscilla C. en

Grado:

El cliente no dejó un comentario.

Nancy S. en

Grado:

Unfamiliar with processes. Took too long (over an hour), internet service in area very slow and spotty for completing walk in