Customer Reviews for Ruma Investments LLC
(U-Haul Neighborhood Dealer)

7 reviews

1184 Lawrenceville Hwy   Lawrenceville, GA 30046

(678) 951-8289

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8:30 am–1 pm
  • Sun: 9 am–1 pm

Services at this Location:

Contact Us

(678) 951-8289

1184 Lawrenceville Hwy
Lawrenceville, GA 30046

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8:30 am–1 pm
  • Sun: 9 am–1 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

I was frustrated because I couldn’t login. When I called and originally booked a storage unit, somehow it was put under someone else’s name. So the representative identified it and corrected it. She then walked me through checking in and how to find the key. We hot disconnected a couple of times and she called back. I was grateful and told her thank you for your patience and helping me. Checking the truck back in went smoothly.

valerie cornell 
Rating:
3.0

Great n great

Vicki Hong 
Rating:
3.0

Customer did not leave a comment.

Mike Jiang 
Rating:
2.0

It wasn’t made very clear to understand the drop off location was a gas station. Moving forward I will have a heads up. The attendant wasn’t friendly at all and was very short when I was asking questions as far as drop off info. He said he doesn’t know what to do other than having me drop the truck keys off in the drop box. Other than that call customer service. I had a few questions….he was dry and short. I guess a heads up when scheduling this would be nice to know that these type locations are simply DROP OFF. They have no further information. The over the phone reps are OUTSTANDING! They are the try MVP’s. So patient and sweet. I’ll use Uhaul again bc of the customer service reps alone. Andrea working out of Gainesville deserves a raise. She truly looked out for me. I wish I had her last name.

Koa Irving 
Rating:
5.0

Good service

DUNG HOANG NGUYEN 
Rating:
1.0

this entire experience was over priced and under served. i would rather hand walk a sofa to another state than rent with uhaul again.

Chelsea Aaron 
Rating:
3.0

Customer did not leave a comment.

Gary Graham 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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