Comentarios del cliente para Rudys Fuel & Auto Service

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rudys Fuel & Auto Service

Grado total:

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SALLY B. en

Grado:

Don't argue with the customer that has a preferred pick-up location. I asked for Rudy's and the employees at u-haul kept insisting Lowell. I hate Lowell and it was way out of my way. I asked for Chelmsford 3 times and finally my request was met. Rudy's is a great location.

Paul S. en

Grado:

El cliente no dejó un comentario.

Adalberto V. en

Grado:

Van was brand new and easy to rent.

Timothy D. en

Grado:

El cliente no dejó un comentario.

Gerald S. en

Grado:

Location did not look like a professional establishment. The gentleman to whom I gave the keys was helpful. But, for some reason, they called from the main office 2 days later saying that I need to drop off the truck. I told them that I did, and asked if they spoke with Rudy’s Fuel, where I dropped it off. They said “No, we always call the customer first.” WTF? Why would you waste my time if you haven’t even called the drop-off location first? Bad policy. Poor customer service. I can’t understand how anyone would think that is the right way to treat a customer. You guys need to fix this fast if you want to have any return customers.

deborah g. en

Grado:

This has nothing to do with the rental locations, but our truck had no cruise control (a must on long drives) and no CD player (also a must on long drives)

Elizabeth S. en

Grado:

El cliente no dejó un comentario.

Ashish A. en

Grado:

I got the truck at a short notice, very convenient location for pick-up and drop-off. Extremely good location staff.

Larry K. en

Grado:

We were very pleased. Personnel were very friendly and helpful.

derek m. en

Grado:

El cliente no dejó un comentario.

Geoffrey J. en

Grado:

The truck was not ready! It wasn't even checked in or cleaned from the previous renter who hauled drywall, which was everywhere inside the truck.

Laurel D. en

Grado:

The uhaul had a strong odor of poop.

Christiane S. en

Grado:

El cliente no dejó un comentario.

Douglas W. en

Grado:

El cliente no dejó un comentario.

Brett B. en

Grado:

El cliente no dejó un comentario.

Kanu P. en

Grado:

There isn't anything need to be improve. I had an express checked-in so, it was so, easy in and out. They also had parking for my car. Thank you Very much! Kanu P.

Russell B. en

Grado:

El cliente no dejó un comentario.

Robin M. en

Grado:

El cliente no dejó un comentario.

Rick H. en

Grado:

Picked up a trailer, staff stopped what was being done and helped me. No issues at all.

JESSICA W. en

Grado:

Yes the guy that took the keys was rude or could have been a little more friendly. I was letting him know that I was returning the truck and he stated in a impatience voice "all I need is the keys". As if he didnt want to be bothered. I just expected a more pleasant experience at drop off as I'm a new customer.

Robert S. en

Grado:

One block away from the house, two miles away from storage, one trip with a full truck. Couldn't have been more efficient.

Jaye M. en

Grado:

The drop off location was a gas station where the attendant had no idea what to do with the equipment or if we were all set in dropping it off. I had to call customer service to ensure I wasn't liable for anything. Plus, he was extremely rude about the whole thing. I will never drop off in that location again.

PAM S. en

Grado:

Manager of the U-Haul operation was enormously helpful, kind, and patient. I got everything I wanted in a very smooth and peaceful manner. I would highly recommend this U-Haul location to any friends or acquaintances.

Chuck H. en

Grado:

El cliente no dejó un comentario.

John L. en

Grado:

Good service at reasonable rates , what more can you ask for?

tom p. en

Grado:

We love renting from Rudy and your Chelmsford team. You are all wonderfully helpful and expedient. Cheers to moving. ????

kevin m. en

Grado:

El cliente no dejó un comentario.

Karen A. en

Grado:

El cliente no dejó un comentario.

Colin G. en

Grado:

El cliente no dejó un comentario.

gianina h. en

Grado:

El cliente no dejó un comentario.

cindy k. en

Grado:

El cliente no dejó un comentario.