Customer Reviews for RPM Auto Service
(U-Haul Neighborhood Dealer)

68 comentarios

247 69 Hwy   Claycomo, MO 64119
(Next to the McDonalds)

(816) 256-3149

Horario

  • Mon–Fri
    8:30 a. m. - 5:30 p. m.
  • Sábado
    10 a. m. - 2 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(816) 256-3149

247 69 Hwy
Claycomo, MO 64119
(Next to the McDonalds)

Servicios en esta ubicación:

Horario

  • Mon–Fri
    8:30 a. m. - 5:30 p. m.
  • Sábado
    10 a. m. - 2 p. m.
  • Domingo
    Cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great job, easy pick up and return.

Daniel W. 
Clasificación:
3.0

Bunch of trash in the trailer. Charged a 20.00 fee for returning after hours when I was told I wouldn't be charged! !

Patrick B. 
Clasificación:
1.0

The place was closed. Lighting was difficult. Not listed as U Haul dealer...only saw the u hauls around the place. Maybe I'm being too harsh, it was a late-night drop off.

joe D. 
Clasificación:
5.0

Everything went really smooth. I really loved the service at this location, and I honestly have no improvement ideas. They did amazing.

Kitana G. 
Clasificación:
3.0

El cliente no dejó un comentario.

traci B. 
Clasificación:
5.0

Nothing really...but I think adaptive steering would be nice for box trucks.

charles G. 
Clasificación:
2.0

If the regional manager wouldn't have been in the vacant parking lot, it would have been very hard to figure out which of the run-down buildings were the uHaul office. The truck I was given had a serious suspension issue as it was the roughest ride I've had in a large number of trucks I've driven.

Douglas B. 
Clasificación:
3.0

The dealer put the wrong key in my lock box. They are not open on Saturday's. Huge hassle, long wait on call. Luckily U-Haul corporate team was able to resolve with a smaller truck. Worked out ok. Would have been great if they just checked their work at the dealer.

MICHAEL H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel O. 
Clasificación:
5.0

Office girl was nice and friendly. Transaction went fast and smooth.

Larry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie S. 
Clasificación:
5.0

My experience was a very positive one. I was impressed by the customer service and welcoming attitude I received. Very personable.

WARREN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S. 
Clasificación:
3.0

Make sure that the person renting the U-Haul is not going to another U-Haul location to retrieve belongings from U-Haul because they cannot be removed from one U-Haul and put into another so I rented this truck and just wasted 150 bucks that to me is the wrong way to do business!!! I didn't have any problems at this location but I rented this truck to go to the Kansas City Kansas hub to retrieve my niece's belongings only to be told I wasted the money renting another U-Haul because they would only release her belongings to any competitor but they would not allow us to remove her belongings to put in the other U-Haul that I rented don't care what the reason is they wasted my money and all of my time

hannah H. 
Clasificación:
4.0

Quick check in an out! 👍

Jorge F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Philip D. 
Clasificación:
5.0

Not a thing really. Check out was painless and actually enjoyable. The young lady doing the checkout was cheerfully and also knowledgeable of questions I asked. Thank you RPM for a very good experience. Will highly recommend this location to as many people that are interested.

Mark L. 
Clasificación:
5.0

The company was fantastic The front desk clerk was amazing they really helped me out and it was a great experience so thank you U-Haul

Jen V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trena F. 
Clasificación:
5.0

Excellent service

Daniel J. 
Clasificación:
3.0

The truck was dirty, I had to sweep it out myself. Also they forgot to put the utility dolly that I included in my order/rental.

Dylan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teri K. 
Clasificación:
5.0

Very helpful & informational. Very satisfied

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

doyle K. 
Clasificación:
2.0

Parking was tight and hard to maneuver the vehicles. Office was cluttered and unclean but the people were really friendly.

Bill B. 
Clasificación:
5.0

Signage for it to be easier to find.

Tyson S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

Great and professional service

matthew Y. 
Clasificación:
1.0

They people in the office were not personable and very rude. I could tell they didn't want to help me when the lady threatened me with an “after hours fee” when I simply needed help navigating through the app. They didn't even bother reminding me I could just call 1-800-uhaul, even though I expressed to both the lady and the man how stressed out and confused I was. I was practically in tears and they were more worried about eating and telling me “we're closed. So we can't help you.” And slammed the door in my face. But they were just sitting inside eating. I just needed quick help. It really hurt my feelings to say the least. Like taking 2 minutes out of their day to help a paying customer who is asking for help. I'm used to uhaul going above and beyond. This time I was highly disappointed. Next time, I will hire movers with their own truck.

Margaret H. 
Clasificación:
5.0

Very nice and helpful couple!

Nadirah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Veronica T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alicia R. 
Clasificación:
4.0

Pardon their dust as they remodel. They are great people to deal with!!!!

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROLAND C. 
Clasificación:
5.0

Good and friendly customer service. Great rates.

Zaheer I. 
Clasificación:
5.0

Very helpful and friendly. They go out of their way for their customers. I lost my phone and it was found in the truck by the next customer. He turned it in and they took the time to come to me and return it. I will suggest them to friends and I will use them again. So glad I found honest, caring folks who give great customer service.

VERONICA H. 
Clasificación:
2.0

Nearly impossible to find and harder to find a place to park. Even Google took me around it twice before I finally saw the sign Employers were nice and friendly.

Keith L. 
Clasificación:
5.0

The service I received was amazing! They helped me figure out which size truck I needed and the check out process was quick and easy. Very friendly and knowledgeable people, highly recommend!

LINDSAY F. 
Clasificación:
5.0

Have a sign or something that makes reference to U-haul. It was a little confusing at first figuring out where to go. The service was excellent.

Joel O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua D. 
Clasificación:
4.0

Nothing. Did excellent work very very knowledgeable

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARRON Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas W. 
Clasificación:
5.0

Very nice employee. Went above expectations to seek me out as she was leaving for the day.

Chris B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lacey S. 
Clasificación:
5.0

Great service!

CHRIS KINDT S. 
Clasificación:
1.0

I payed for a uhaul for 24 hours and returned it the same day that it was payed for. I had to hook the uhaul to the truck by myself with no assistance at all. I was charged for 2 days despite returning the uhaul less than the 24 hour deadline. I explained to an agent that I was overcharged and was told that I had to pay the price for 2 days in a very unprofessional and stubborn manner. I would not like to be sent to this location again.

Adnan P. 
Clasificación:
4.0

A better customer friendly Wi-Fi service

RUSSELL P. 
Clasificación:
5.0

This was a GREAT experience with the folks at RPM!!!!

GREGORY L. 
Clasificación:
3.0

Need to be reimbursed for not having all the required equipment

David W. 
Clasificación:
5.0

Came in on Sunday needing a truck and the employee met me at the truck in the lot. It was his day off but it was no problem to him at all. 5 stars⭐️⭐️⭐️⭐️⭐️

STEVEN S. 
Clasificación:
5.0

Not one thing.

Micheal S. 
Clasificación:
5.0

Nothing to improve. I had an issue with an app after having shown up (late) like ten minutes before they closed. The person at the desk had me sorted in a few minutes, and the drop-off process was about as easy as it gets. ¡Gracias!

Eric D. 
Clasificación:
5.0

Went well.

Richard P. 
Clasificación:
5.0

The place was easy to access, very friendly, and the truck was the best I've ever rented. And very affordable. Next time I need equipment I will be returning to this location.

James F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

Great customer service. Very easy pickup and drop off process. Much quicker than some all Uhaul pickup locations.

Shannon W. 
Clasificación:
5.0

Everything was great!

Chanda O. 
Clasificación:
5.0

Easy drop off. Was there for 5 minutes and staff member was extremely polite.

JONATHAN W. 
No se han enviado comentarios para esta ubicación.

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