Very satisfied!!!LORRAINE F.
Customer Reviews for Roys Enterprise
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Well I would say you would like to have a hand truck on the truck everything else was fineann C.
El cliente no dejó un comentario.DAVID LEE L.
I still haven't received my hold money back yet and it's been 3 days.Randy P.
El cliente no dejó un comentario.Jeffrey A.
We booked and paid for a2 day rental. After the first day of having the rental Roy, the owner maybe, called us saying our u-haul was now in "the red" in his system and he didn't want to be cussed out by the next people coming to rent it and for us to bring it back right away. Our U-haul was not in "the red" we have receipts and copy's where we paid for 2 whole days. He kept insisting we must have changed our reservations ect. We did not. He double book our u-haul and tried to force us to return it a whole day early so he wouldn't be inconvenienced. I then had to sit on hold for 45min jus to confirm I truly had my u-haul for another day. This was absolutely absurd behavior. He tried to intimidate us and trick us in returning early. I will never use this location again!Richard H.
El cliente no dejó un comentario.Melony H.
Great place to rent uhaul, very friendly and professional people,!..Jason W.
El cliente no dejó un comentario.Juan S.
El cliente no dejó un comentario.Charisse D.
El cliente no dejó un comentario.Richard W.
El cliente no dejó un comentario.raylette R.
El cliente no dejó un comentario.Jason S.
El cliente no dejó un comentario.Hailey E.
El cliente no dejó un comentario.Robert R.
Always great friendly staff and service.Jenine F.
I was surprised of the cost difference 3 weeks ago it was 129.00 yesterday it was 185.00 which he did come down to 160.00 but 30.00 higher for the same trailer and return destination I'm not happy at allJeffrey M.
These folks are top shelf !!! Excellent experience. I will be going back to this location.TOM W.
Explain the entire contract to the customer before taking payment. I got charged $40 extra about 2 weeks AFTER I dropped the vehicle back off at the store. I dropped the vehicle off before the due date. I didn't get an email or any type of notification explaining what the extra charge was for. I've contacted the store to ask about the additional charge and they are unsure of what it was for and unable to give me a refund. This makes no sense. On top of that, despite not getting the vehicle off the lot until around 11:30 AM, the due date was still set for 10 AM the next day. I will never be using U-haul services again. If I could rate 0 starts I would.Dawn D.
The trailer I was getting had a burned out tail light. Roy drove 30 miles away and picked up another one and delivered it to my house and helped me hook it up. Unbelievable Service! I was very happy and got where I needed to go on time thanks to Roy and his team.Michael E.
El cliente no dejó un comentario.Jeffrey M.
Nothing they are awsomeLinda B.
El cliente no dejó un comentario.Vernon F.
El cliente no dejó un comentario.Samuel B.
El cliente no dejó un comentario.debbie L.
El cliente no dejó un comentario.Makayla E.
Roy and the Team always take care of my moving needs. First Classs!John S.
Roy's is the bestJimmy B.
10/10. Super helpful, great staff, and made the move so much easier.Gregory J.
Great experience overall from rental to price and the truck itself.james S.
El cliente no dejó un comentario.Mike K.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Roger A.
Exceptional employee and courteous servicePatricia G.
El cliente no dejó un comentario.Mickey S.
El cliente no dejó un comentario.Melinda E.
Customer service was top priority. I had trouble with online order, but gentleman at store helped me get equipment anyway. He definately went above and beyond normal and it was greatly appreciated.heidi W.
Customer service was great and the gentleman running the counter was extremely helpful. The gentleman who hooked us up to the trailer was new and still needed help in learning.Judith L.
Even thing was good even one was nice will tell all my friends and family if they need a U Haul they should come and get one from you.Nancy B.
El cliente no dejó un comentario.Donald M.
Excellent, don't change anything.Scott W.
El cliente no dejó un comentario.shameka B.
El cliente no dejó un comentario.Tyreke M.
Don't see anything that needs Improving. I have always used Roy's Uhaul quite a few times they're always nice courtesy and I have recommended them to several people.Frank D.
El cliente no dejó un comentario.cathy R.
El cliente no dejó un comentario.Derek G.
Great customer service!bridgette V.
El cliente no dejó un comentario.norman F.
El cliente no dejó un comentario.Leakena Y.
El cliente no dejó un comentario.ken G.
Roy and his team members were very helpful to us. They went all out to accommodate us. I was so pleased with Roy's service. Everyone was so polite and helpful and made us feel at ease. Great people!george H.
El cliente no dejó un comentario.michael N.
great customer serviceConley C.
Roy's always goes the extra mile in customer service!Mickey S.
El cliente no dejó un comentario.Thomas C.
Excellent customer service. Super staff. Always a pleasure to do business at this location.Carolyn R.
Professional and very friendly/helpful staff.sheila S.
El cliente no dejó un comentario.Margaret H.
Have used this location multiple times due the great customer service and ease of renting and checkin and checkout. Family run, courteous, and friendly.Darrin T.
El cliente no dejó un comentario.ROYAL KING E.
Love doing business at Roy's Very friendly and helpful Will have a long relationshipjimmy B.
Super nice guy very quick and smooth transactionmarty B.
Staff was very friendly and helpful.Lucille B.
My money not back on my cardkisha P.
El cliente no dejó un comentario.Seth H.
Second time using and always know now what to expect! I also picked up and dropped off after hours which through the app was a breeze. Thank you Roy's!Chad P.
El cliente no dejó un comentario.Kenneth H.
Very well pleased with the staff and process. Staff was very friendly and informative. I was a little confused on the billing of my credit card but it was later explained very well. I will definitely use this company again.....I will be moving again within the year hopefully.Anthony C.
El cliente no dejó un comentario.randy R.
El cliente no dejó un comentario.Michael W.
El cliente no dejó un comentario.donna G.
El cliente no dejó un comentario.Michelle O.
El cliente no dejó un comentario.don C.
El cliente no dejó un comentario.Franc M.
Enjoyed the crew at this location, very nice people, helpful and great customer service. Will definitely do business here in my future needs, thanks guys!victor S.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.Thomas T.
El cliente no dejó un comentario.tony C.
El cliente no dejó un comentario.Sarah F.
El cliente no dejó un comentario.Garrett H.
Ray Hargrave and the staff at Ray's Enterprise are professional, efficient and extremely friendly. I have dropped off U-Hauls at many locations in the states of NC &SC, and they are the best drop-off location by far!!!Edwin L.
El cliente no dejó un comentario.Amelia E.
Roy was awesome to work with on my move. Very accommodating and helpful.anthony S.
Nothing! Great ppl, great service nice and politeCharisse D.
The people are friendly and helpful and work really hard to make sure we were satisfied. It was a friendly and welcoming experienceMICHAEL N.
This is such a wonderful place to rent from ! The owners are so kind & helpful!!! A++++++Catherine H.
El cliente no dejó un comentario.Darrell T.
Absolutely nothing, good customer service and great productHarry K.
El cliente no dejó un comentario.James D.
Nothing. Staff was very helpful and friendlyJeff W.
El cliente no dejó un comentario.Thomas L.
Roy was great! Quick, easy going customer service! Will definitely be visiting this location again !asheton M.
nothing.....I was met with great service, in fact the service was the best in the history of using U Haul. wish they was in Pa. they waited on me to return past the closing time, helped me hook the trailer I rented so yes a 100% great experience.doug W.
El cliente no dejó un comentario.TYLER P.
El cliente no dejó un comentario.Heather G.
Roy is always very helpful in getting us what we need.Kevin L.
El cliente no dejó un comentario.Gordon V.
El cliente no dejó un comentario.WENDELL C.
El cliente no dejó un comentario.Aquansa W.