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Kevin S.
Customer Reviews for Route 66 Oil Change
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Very good experience...staff was very helpful and friendly
MICHAEL DAVID S.No problems whatsoever. Very helpful and friendly people to deal with. Two thumbs up! Positive experience!
Kimberly H.Grease and maintain equipment properly.
Joshua G.Staff was impressive. I have already made a recommendation to friends.
Wanda E.Excellent prompt service!
Robert C.They were extremely helpful and knowledgeable.
David R.Have someone that knows what there doing when having a person rent a truck
EMILY LOU M.The app was difficult to use. Took an hour to the the truck. I thought someone would have been at the location
Ranae U.The East Jordan location is the best place to get a Uhaul :)
Jessica P.good job
Bill V.The U-Haul login to rent and drop off applications sucks! Need to step it up.
Bryanjoseph Z.Super clean tech hooked up the trailer and showed me how to do it he also walked me through loading and securing for the car I was hauling
DAVID THOMAS O.We have had this location several times recently. The staff is very helpful and pleasant. Check in process has been accurate and efficient.
John W.This location was very relaxed, the attendant wasn't full-time UHaul, so you had to ask for help and let them know what you wanted... the were not intuitive to the needs of the customer. It was a drop off for me, so it wasn't so critical for them to be helpful.
JEFFREY MARTIN G.Ninguno
Thomas L.Dropped off the trailer and were in and out in no time.
Michael A.No waiting, very friendly. Thank you. Rich Davis
RITCHIETRUMAN D.Indicate the location is south of East Jordan about a mile or so.
Richard S.They were very nice.
REBECCA CLARK J.I was initially frustrated when I arrived and had a long wait to pick up my rental. But that was more the fault of the folks (did not reserve online in advance) in line ahead of me and the Uhaul computer system kicking the Route 66 employee off the site. Once she was able to finish their reservation mine went smoothly and my information was already in the system as I reserved online. But I could not check in online (the Uhaul system kept giving me problems. There was also an issue with the first trailer we hooked up, 3 of the 4 lights on the rear of the trailer did not works for brakes or signals. Fortunately they had a 2nd trailer available and those lights worked. The return was very smooth and I would rent form them again. But Uhaul needs to make some computer system improvements.
John F.Great place as long as they leave the key in the lock box
wyatt V.The route 66 employees were extremely polite, helpful and knowledgeable!
todd M.See comment section
Craig S.Everything was great! I've never had a problem with Brandon.
steven S.N/C
Richard M.They were kind and professional.
Craig M.Extremely friendly and efficient service group for the turn in! Very nice experience and outstanding service!!! Thank you!!!
Mark H.Great service
Duane S.Great location, excellent trailer, worked very well, quick rental procedure, great experience.
charles S.First they hooked up the wrong trailer that was out in mud field. Then they changed the paperwork to reflect that trailer. Ordered 24 blankets and they only had 12. Not a very professional operation. They also told me that the extra days were included in the price I paid and when I returned the trailer EARLY, I got charged a 4 day penalty. I use UHaul frequently but not sure if I will in the future
Gary S.Internet portion was way too slow
Andrew B.Very busy business but everybody is busting ass to get things done so things move fast. Space is tight. Don't send wife or girl friend to pick up trailer, especially if it just rained or snowed. This is a man's place! Get er done!
Gregory B.Very good
Mark G.Very easy drop off
Chris K.Great
Roger B.Super quick and easy return.
Heidi T.I would never recommend UHaul to anyone based on this overall experience, although this specific drop-off location did not do anything wrong.
Alexis B.The truck had a foul smell in the can area. A mix between musty and chemical. The mpg gauge was not giving us data. It may be because the transmission was slipping and shifting horribly. Check engine light was on. We got horrible gas milage during the rental. Ended up being charged $113 for a 3 hour rental. UNACCEPTABLE. I will never use this location again, and will NOT recommend it to others.
Mark H.The trailer was available on time clean and ready to go. The workers were all very polite and professional.
todd M.I dropped off the trailer after hours. I didn't see anyone.
Kim B.i paid for a dolly and never got one.not happy
jamie K.Faster check-in/out
George L.