Tom is a true operator of his business. Extremely flexible, professional and of service. Grateful he is in the Ellwood area. Thank You !!Rodger R.
Customer Reviews for Route 65 Motors
(U-Haul Neighborhood Dealer)
Ellwood City, PA 16117
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 2 p. m.
- Dom.: 9 a. m. - 12 p. m.
- 8/12/2022: 9:00 a. m. - 2:00 p. m.
- 8/14/2022: cerrado
- 8/18/2022: cerrado
- 8/21/2022: cerrado
- 8/28/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Jennifer W.
Location was fine but out of my way as I wanted and booked for cranberry 6 weeks in advance. Last minute uhaul calls to say oh well have local ones to someone else. Had to drive 20 miles out of way to pick up so 20 up and back. With the extra gas it was quite a surprise that this is how uhaul did things. It isn't by when you book but by when they decide to assign. If there were any other trailer options I would not be going back to uhaul. This is not the first time over the years that it has happened. Shame on uhaul for not acknowledging an advance booking over someone booking the day before.David H.
El cliente no dejó un comentario.Randall C.
professionally the best people. We appreciate them and how they conduct themselves.Robert O.
El cliente no dejó un comentario.Derek J.
Great service! They were really friendly, helpful, and knowledgeable! I will definitely return there if I needed another rental! I like that you can precheck in on the uhaul app, made the process faster when I arrived to pick it up. It was an easy process to return after hours, just make sure you have your smartphone with you!Holli S.
Great service. Friendly and very helpful. Will select this location for my rental every time.Tony J.
El cliente no dejó un comentario.MICHAEL S.
great service i definitely will be backJAMES S.
Price is highMatthew Z.
One of the best U-Haul centers I've been toal N.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.Charles P.
Not a thing, the man was very professional and respectful. He was very informative and even attached the hitch in the snow! He had to dig the trailer out! Amazing servicePAYTON M.
El cliente no dejó un comentario.STEVEN B.
El cliente no dejó un comentario.JAIME M.
This moving experience was absolutely terrible with Uhaul. We booked a truck and a moving company to help load and unload. Received a phone call stating that I would have to drive 2 hrs round trip to pick up a 26' uhaul due to the location no longer having the rental that I reserved. We had to cancel the entire move due to this huge inconvenience. We rebooked the 26' uhaul and the loaders/unloaders for this week. I received a call 1 hr prior to picking up the equipment, stating that the truck isn't available at the booked location AGAIN!!! Luckily Nate was able to make adjustments and we were able to pick up two separate trucks. Not overly happy about filling up two trucks and paying for two insurance policiesâ€¦that alone added over $100 to the bill that should never have been there. This review is not aimed toward the staff at the locations as the staff were amazing. We are very upset and dissatisfied with the service from uhaul. Moving itself is very stressful and uhaul made this move so stressful that we will no longer be using uhaul at all! Between the issues with receiving a truck and the issues we had with our loading crew, we are completely done with uhaul and after telling everyone our experience they have also stated they will no longer be utilizing uhaul services.Hannah A.
El cliente no dejó un comentario.Robin W.
El cliente no dejó un comentario.Kasey S.
Our overall experience was horrible. But In the end everyone did what they could to help. Although our experience was a bad one this time. It is an uncommon one. Once we finally got our truck things went well and the truck ran great. And was the perfect size for us.Brandon H.
El cliente no dejó un comentario.MATTHEW B.
El cliente no dejó un comentario.Tim G.
Truck was clean but was less than optimal mechanically.Richard R.
El cliente no dejó un comentario.DAVID M.
Nice people, a pleasure to work with.JEANNE S.
El cliente no dejó un comentario.JESSICA B.
Very clean, very thorough and knowledgeable. I would definitely rent from here againSTACEY A.
El cliente no dejó un comentario.ROBERT D.
El cliente no dejó un comentario.MICHAEL H.
You need to make the check in process easier and explain about if you're 1hour latest cancels you reservationKaren C.
El cliente no dejó un comentario.David L.
I have used this location several times either dropping off or renting, very helpful.CASSANDRA E.
El cliente no dejó un comentario.TRACY C.
El cliente no dejó un comentario.VINCENT C.
El cliente no dejó un comentario.Brian A.
Needs new front tires other than goodJOSEPH F.
Great ExperienceTIMOTHY H.
Great people to work with!TIMOTHY S.
El cliente no dejó un comentario.Jack R.
Owner was extremely nice and wonderful to work with. Explained everything and did a wonderful job.STEVEN B.
El cliente no dejó un comentario.NORMA W.
El cliente no dejó un comentario.SCOTT K.
They were very helpful in getting me what I needed and accommodating the pick up. They were great!!!STACEY M.
El cliente no dejó un comentario.SUSAN Z.
I can't think of anything that needs improvement. The whole rental experience was much easier than expected. Mr. Houk was friendly and efficient, and he explained everything about how the truck and ramp worked. The only problem we had was during the self-check out because for some reason we couldn't get my phone to share my location which meant we couldn't proceed past that point. However, we managed to share the link to my daughter's phone and completed check out that way. Not U-Haul's fault, just be aware that was an issue. I will definitely use this rental location again when the need arises. Thank you to Mr. Houk!Lynn F.
El cliente no dejó un comentario.BRANDYN K.
Absolutely first rate service and customer care. Will use this center the next time I need a rental.RANDY H.
El cliente no dejó un comentario.erik F.
El cliente no dejó un comentario.Valerie H.
El cliente no dejó un comentario.Lucille W.
Everything was ready for me when i picked up. They were great!Stacey M.
El cliente no dejó un comentario.nico B.
El cliente no dejó un comentario.Jim B.
El cliente no dejó un comentario.DAVID M.
El cliente no dejó un comentario.Joann G.
Not applicable.Na'im B.
El cliente no dejó un comentario.Joe K.
El cliente no dejó un comentario.Tracey C.
Efficient service. Very pleased with this rental location.Brian S.
El cliente no dejó un comentario.Kristy M.
El cliente no dejó un comentario.Thomas H.
Had problems with the online pickup/dropoffCarl B.
El cliente no dejó un comentario.SCOTT K.
nothing, the guy was the bestJoseph K.
El cliente no dejó un comentario.Nikki D.
El cliente no dejó un comentario.Larry L.
El cliente no dejó un comentario.Fred V.
El cliente no dejó un comentario.STACY T.
Very helpful and easy to deal withBrandon H.
They were great from start to finish. Extremely helpful during the stressful time of moving. Made things almost too easy for me!Brandon H.
El cliente no dejó un comentario.George E.
I asked for a Dollie ,there was t one in it . But it was unlocked ,so it could have been stolen . There was one truck sitting there with the keys on the tailgate. Had to go rent a Dollie from a hardware store .Joy H.
We got rental during corona outbreak to move my daughter. Had problems with remote rental but Tom from the lot helped us through it and got us the truck we needed. Thank you TomRobert K.
I appreciate the guy to take the time out from family emergency which I call it family emergency. I wouldn't expect someone to ever do this but I really sincerely feel bad to take him away from his family at that time. But I got say thank you. You are awesome and I'm so sorry to have you leave your family at that time. I send my condolences to you and your family. Gracias.Valerie K.
Nothing. Excellent service!!Nathaniel H.
Overall great service! They even had the truck warmed up for me!Nathaniel H.
El cliente no dejó un comentario.Karen C.
El cliente no dejó un comentario.Paula W.
El cliente no dejó un comentario.brandon H.
I was really happy with everything. The inside of the uhaul was dirty, it didn't matter to us, but it bothered me because it said to make sure it's clean when you drop it off. I'm not cleaning up after someone else.Amy G.
The guy that helped us went above and beyond to accommodate us by picking up the truck we rented so that we wouldn't have to go to two locations to pick up equipment! The young lady Peyton(Highland town, MD location) also went above and beyond to make our reservation at a reasonable cost to us! Which we appreciated, as she didn't have to do that! Great experience!Sheryl B.
El cliente no dejó un comentario.JACOB M.
El cliente no dejó un comentario.Clayton Y.
Was a fast and easy process overall. I just didt like the drive to the location. Had nothing to do with the site.rebecca S.
Software needs updated as checkin was very long due to issues with softwareSharon C.
Refund me my Uber feeDavid C.
Tom was able to match Penske's offer for the rental of a 26' truck, car carrier and other misc. items. His directions regarding the set up of the car carrier were very helpful and he got us out of the yard quickly.George M.
This guy is a one man show and does a GREAT job making sure the customer is very informed about the specifics about the vehicle being rented. I had AMAZING help loading the 26' truck, not only without incident but they were also able to pack it efficiently enough to get EVERYTHING in the truck. All I can say is it was an AWESOME stress free experience !!!Frederick S.
El cliente no dejó un comentario.Alaina P.
El cliente no dejó un comentario.Paula H.
El cliente no dejó un comentario.Clifford W.
El cliente no dejó un comentario.Christine N.
Excellent Service and the equipment worked perfectly. GraciasRon D.
Small and the owner does it all so be patient . Uhaul was transitioning new computer system so there were glitches but not his faultCatherine T.
El cliente no dejó un comentario.Katelyn M H.
Very friendly and very personable I would recommend them to anybodyScott B.
El cliente no dejó un comentario.GUY G.
El cliente no dejó un comentario.Lara S.
Drop off location no longer does Uhaul. App and website are not user friendly for one way rentals. A disclaimer is needed stating that it does not handle one way rentals.Thomas R.
Servicios adicionales en esta ubicación
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