Customer Reviews for Round Up City Plumbing LLC
(Distribuidor de U-Haul del vecindario)

109 comentarios

818 Airport Rd   Pendleton, OR 97801

(541) 612-3624

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(541) 612-3624

818 Airport Rd
Pendleton, OR 97801

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb. - dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Sally F. 
Clasificación:
5.0

Brandon was very helpful and made the whole rental experience very easy!

Nancy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terri B. 
Clasificación:
5.0

Very clean and super easy to pull in a drop off.

Patrick D. 
Clasificación:
5.0

The truck that I rented was perfect for the job. Thank you:)

Kathleen C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassidy H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDY ANN E. 
Clasificación:
3.0

I will never use Uhaul again because of My experience. The truck was rented out and not returned until 20 min after I was supposed to pick it up. It smelled of cigarettes and rotten something...made all of my movers sick! Cigarette butts all over the back! I felt bad for the place I picked it up from but they didn't seem to manage them well. The person before me who literally was late, dropped it off and hoped I'm his friends car...his card did not run. I did the pre check in and still it took 30 min, after we aeee already 20 min behind! It sucked! Then the trucks lock kept sticking and I had to wait 90 min af my house to get help and couldn't go pick up my car. Also let me tell you the first rental time we had got rescheduled bc of some Auto issue wirh the uhaul on our first rental. I will not be using uhaul again! Not bc of where I picked it up but just because of how my experience went. Worst ever!!!

Jennifer M. 
Clasificación:
2.0

Stop changing the original contract and agreement. I was told 3 different places to deliver the vehicle, one of which was another 3 hours drive which I could not do. I am 71 and was really upset about the changes made without talking to me first.

Vickie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph N. 
Clasificación:
3.0

Was charged way more to much $$

Danielle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK EUGENE D. 
Clasificación:
5.0

Customer service was amazing at this location. The gentleman that helped me was very knowledgeable and took the time to explain the process and costs. I would highly recommend this location for all of your uhaul needs in Pendleton!

Tabatha D. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK EUGENE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ara G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edmund V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori H. 
Clasificación:
5.0

Great service!

Toni H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
4.0

I had to travel 80 miles to pick the trailer up. There were 7 locations closer.

Scott R. 
Clasificación:
5.0

Customer service was excellent. Called a few times with questions and talked with Brandon. He was very knowledgeable. Thank you Brandon for being honest and helpful. My only complaint with Uhaul itself is it needs cruise control on its vehicles. A cross country move would have been much more comfortable with that feature. We used a 15 ft model.

Jill D. 
Clasificación:
5.0

The young man at the front desk was very helpful!!

Marlene H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD DOUGLAS H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark E. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT LEROY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randall M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Johanna H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERLEEN K. 
Clasificación:
5.0

This is my favorite U-Haul place in my area now. Super friendly and helpful, patient and Brandon explained the process thoroughly. The family whom helped me move had definitely said they would be utilizing them in future too. Made the move super easy.

Stephanie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doran H. 
Clasificación:
5.0

Brandon was so helpful with my return got me backed in and disconnected right away, made it very easy.

MELANIE H. 
Clasificación:
3.0

MAKE IT EASIER to make a return. I never got a text or email had no wayto prove i returned it early.

Donald L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy S. 
Clasificación:
5.0

Perfect

philip C. 
Clasificación:
5.0

Great place!

Rodney B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA S. 
Clasificación:
5.0

Superb Service!!! Great people

Cliff P. 
Clasificación:
4.0

We had a problem with paperwork but we got it resolved

mary L. 
Clasificación:
5.0

Dan and his assistant were wonderful in getting the trailer hooked up and provided excellent customer service. If we ever need a uhaul again, we will definitely use this location!

Lisette U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Darrell S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan S. 
Clasificación:
1.0

I rented a unit to pick up at the airport location using my phone. I was in the line with someone for about 35 minutes and the system did not function correctly and was very difficult to sign in and get access to the truck. Then, the lock did not open, again more phone calls just to be told that I needed to move 50 miles to get another unit. I landed at the airport and did not have a way to travel 50 miles the guy in the phone said I will try to get someone and call you back. NEVER did. After trying several times the lock opened. I guess it was missing lubrication. Finally when we get into the truck, the first thing I noticed is that the tank of gasoline was not full, it showed a little more than half the tank, also the truck was very dirty and has what it appears to be vomit in the floor ( we sent picture). This is critical, with the COVID-19 concerns it is. unbelievable that the company is not taking care of making sure the trucks are clean. OVERALL a nightmare experience

Gabino G. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
4.0

It's great the way it is

David C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lori F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stanley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

mayra M. 
Clasificación:
4.0

We had 3 flat tires. 1st flat out in the middle of nowhere Yukon Canada Alcan(4 degrees outside) Without any cellphone service to call your help number. We had to stop cars give them the information and ask them to call your emergency line. Waited 3 hours. Both tires replaced 3rd flat in the middle of nowhere 60 miles from Teslin No cell phone service, in the dark, blizzard conditions-2 degrees With a small (lighter powered) air compressor we filled the tire 4 times To make it to Teslin. Got cell Service,called your emergency line. Blizzard conditions 15 below. Repair guys would come from Whitehorse 3-4 hours away. Your customer service guy said get a hotel and we will reimburse you (not yet) Our experience was about as bad as it could be

Jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Leanne F. 
Clasificación:
5.0

The experience was fine. Except for the fact we had to pay for two days, when we actually used the truck for less than one day. There are cameras that show when a truck is returned. I've never had to pay for a full weekend, just because the specific location is closed. Thank You

Cliff P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L. 
Clasificación:
4.0

The price that I reserved this equipment for was not the same when I went to pick it up it was $75 - $80 more I was not happy with that at all.

Patti G. 
Clasificación:
5.0

Service was very professional and efficient- even on short notice, without advance reservations! Special kudos to the mgr who went out of his way to give me a great deal! Highly recommend this dealership!

Caleb T. 
Clasificación:
4.0

The location and service were great. The only problem I found was the pricing. Just about 1 dollar per mile is ridiculous. I see why that wasn't mentioned when I was reserving the truck online. That and the poor fuel mileage turned my 85 mile drive into a $320 loss.

Tony F. 
Clasificación:
1.0

El cliente no dejó un comentario.

Steven Q. 
Clasificación:
5.0

Friendly staff and very helpful.

Steve M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rex S. 
Clasificación:
5.0

Great location and very friendly people!

Clarence V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc G. 
Clasificación:
5.0

El cliente no dejó un comentario.

russell G. 
Clasificación:
5.0

Getting the rental application completed ( after doing on line paperwork) at the store took over 1 hour. Much of the time the computer was not syncing with the employees phone for download of my drivers license. It took about 3 phone calls to get the rental completed. I felt bad for the employee as he did everything he could and it was not working. He kept a good attitude and persevered to be sure I got the truck. Thanks to him!

Michele D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Frank J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

dean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosa B. 
Clasificación:
3.0

I was so disappointed in the extreme, EXTREME amount of dog hair all over the cab. It was so gross and was floating all over. It was a phone rental and the only one available, so I had no choice but to get it and to try to use wet paper towels at the gas station to clean enough so it wouldn't get all over me and me breathing it in. YUCK!

Tricia H. 
Clasificación:
5.0

Trailer I rented had electrical issues, kept blowing the fuse in my Pick Up. The guy there was trying his hardest, but his supervisor kept telling him it was my problem not theirs! I was supposed to pick it up at 9:00, waited until 10:00 to go get it, then had the run around with electrical, and finally ended up getting hooked up and leaving at 4:15! This is not the individual (Brandon) fault. The trailer obviously had an issue before.

Kelly D. 
Clasificación:
5.0

All went well from pickup to return.

Tammy R. 
Clasificación:
5.0

Everything was great, great truck, great team working there. I would use them again if we ever move. Have already told people about the great service you receive there. Thank you u-haul staff, you guys are awesome!!!!!!!!!!!!!!!!!!!!!! Harriet Irvin

Harriet I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amos B. 
Clasificación:
4.0

El cliente no dejó un comentario.

James C. 
Clasificación:
5.0

Very helpful.

Tami C. 
Clasificación:
5.0

El cliente no dejó un comentario.

phillip F. 
Clasificación:
5.0

Didn't know how to answer questions about billing do to having been lied to at the pickup location.

Thomas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heath W. 
Clasificación:
5.0

El cliente no dejó un comentario.

barbara C. 
Clasificación:
1.0

The locks and codes for the locks to get into the trucks to get the keys were wrong, and nobody could figure out the combo, put us two hours behind schedule. Was sent to another location only for our new truck to be claimed by someone else, then we had to wait a half hour for someone to come get us another truck. We were found a truck in the end, and even though our rep was very polite and helpful, the experience all In all was just a headache.

Brody C. 
Clasificación:
5.0

Great customer Service... Chris went above and beyond especially with the current weather conditions

Augustus C. 
Clasificación:
5.0

El cliente no dejó un comentario.

shawna A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE B. 
Clasificación:
1.0

Extremely poor customer service

Dylan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Levi P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest W. 
Clasificación:
5.0

Don't know much about this facility as we just dropped the unit off and put the key in the box after hours. They did return my call after we had a mix up as to where to drop the unit off.

Annette B. 
Clasificación:
5.0

All Good

rj D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carole I. 
No se han enviado comentarios para esta ubicación.

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