Customer Reviews for Rotts Tire Auto Service
(Distribuidor de U-Haul del vecindario)

1,032 comentarios

11790 Hwy 17 Byp   Murrells Inlet, SC 29576

(843) 357-6123

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 12/22/2021 - 12/27/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(843) 357-6123

11790 Hwy 17 Byp
Murrells Inlet, SC 29576

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun.- vie.: 9 a. m. - 4:30 p. m.
  • Sáb. - dom.: cerrado
Horario especial
  • 12/22/2021 - 12/27/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

The inside of the truck cab was disgusting, it was not clean at all. The lady who helped us at the the front desk was great, very nice.

Dom M. 
Clasificación:
5.0

Flawless experience

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edith V. 
Clasificación:
5.0

Very nice and very professional.

norman S. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCAR C. 
Clasificación:
3.0

The truck was not clean, it had cigarettes in the ash tray and something sticky in the drink holder. The floor mats were dirty as well. I would have hoped their would have been more gas at pick up, so we could have gotten on our way sooner. The truck drove very well with no issues.

JANIE P. 
Clasificación:
4.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy N. 
Clasificación:
5.0

Very courteous and helpful staff/owner. Would highly recommend.

JAMESC S. 
Clasificación:
3.0

Improve system knolage

Richard T. 
Clasificación:
5.0

Best service in Myrtle beach!

JOSEPH P. 
Clasificación:
5.0

Super easy, simple and quick process.

Jordon B. 
Clasificación:
1.0

They said there was a half tank of gas there was not I drove like 20 miles and they charging me $22 and then another $50 to clean the vehicle when it was clean so I think it was a rip off I will be calling you tomorrow to complain

EDWARD M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barry S. 
Clasificación:
5.0

very helpful and it made what we thought was going to be a stress easy . our u-box was delivered three days early to Rotts. but it all worked out ok.

VINCENT B. 
Clasificación:
3.0

I'm sorry but you're return method where one Hass to go onto the phone to be able to properly return the vehicle was too difficult for me to maneuver I got through it but only with the help of a friend

Bob P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Thanks for everything Chris

Chris Z. 
Clasificación:
3.0

Dealing with all online was horrible took me three hours to pick up the truck

Rex M. 
Clasificación:
3.0

Listen to the customer.

DAVIDDEAN R. 
Clasificación:
3.0

El cliente no dejó un comentario.

SUSAN S. 
Clasificación:
3.0

Nothing about the move went well. Awful experience will never use this service again.

Susan H. 
Clasificación:
5.0

Very happy with the customer service

PATRICIAELAINE W. 
Clasificación:
5.0

Nothing everything was excellent. I appreciate your services.

ANGELA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassandra Z. 
Clasificación:
4.0

Make your app easier to use. I could not get it to upload the pictures of the odometer and fuel gauge.

JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANINE D. 
Clasificación:
3.0

On pick up using the Uhaul website. It let me check in and do everything but would not give me the code to unlock the lock box to get the key for truck. Truck was on empty. Took 1hr and 45 min on phone to get ahold of someone to finally get code. Drop off again uhaul website would not let me check in truck. call after call could not get ahold of anyone. Finally locked truck and left it, Had to call and check in next day. No fault of any person but the website is horrible. Moving is stressful enough then to have the added stress of the pick up and delivery was really bad. Almost 3 hrs of phone time while trying to move. I have used Uhaul before but person to person never had these issues.

Shawn K. 
Clasificación:
5.0

Mud caked in the wheel wells of the truck. The truck was very sluggish driving.

Scott A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LINDAJEAN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATHEW S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles Y. 
Clasificación:
4.0

Explain to the customer the 10 dollar charge on the bill that we never asked for.

GLENN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARILYN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY H. 
Clasificación:
5.0

Return truck was not user friendly for someone that does not know how to navigate internet

Leslie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

FRANCISCO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN S. 
Clasificación:
5.0

Best location to rent a Uhaul. Fast, Friendly, and easy

samir K. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig D. 
Clasificación:
5.0

Great customer service ! Friendly and helpful

ZACHARY S. 
Clasificación:
4.0

Interior of the truck cab needed attention.

Scott C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

Excellent service, keep up the good work.

LOUIS C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay E. 
Clasificación:
5.0

It was all great no recommendations.

Stephen D. 
Clasificación:
5.0

They are great they are serving the public wonderful

RICHARD W. 
Clasificación:
4.0

The customer service lady was excellent. The only problem was the awful cleanliness. The smell of what I believe was stale cigarettes in the cab and dirty interior front window was pretty gross. And I smoke. Just not in a vehicle. It was a cargo van , so honestly, I don't expect a luxury ride. I'd probably rent again from them because the vehicle functioned great. And the woman at the desk was just great.

DAVID W. 
Clasificación:
2.0

I was late to pick up and my reservation was canceled on me. I called and the location I on was closed that day . No way to contact any one. I then arrived to find out I didn't have a reservation. The call center then had to reactivate my reservation. It took and hour to pick up the truck.

Chad R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNNY P. 
Clasificación:
4.0

Location is just a little tight. Not enough space for maneuvering. But the team at the site is super helpful.

John B. 
Clasificación:
5.0

These people care! Going through a major rough spot in life and they made experience worry free !

MICHAEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW F. 
Clasificación:
5.0

Julie Brown was great! Will use them again

FRANKLIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

Excellent customer service.

Stephen G. 
Clasificación:
5.0

They were more than kind and understanding About the dates of my travel and what was required

CARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
4.0

No good directions on turn. Other people looking for information on turn in as well.

JAMES C. 
Clasificación:
5.0

Well done. Heard from a representative of the pick-up location ahead of time and had no problem picking up the truck after hours.

Mark N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff M. 
Clasificación:
4.0

Closed on the weekend - but - they helped me out first thing Monday morning and checked everything in as scheduled!

HARVEY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan M. 
Clasificación:
5.0

good job

RICHARD W. 
Clasificación:
5.0

The truck was clean and ready to go. Wayne and Julie made this such an easy process. They are fast, friendly, and knowledgeable. Thanks guys for another stress-free move.

samir K. 
Clasificación:
3.0

The after hours app to use to pickup and drop off is a JOKE!!! Would not let me submit a picture of mileage before or after because records did not show the right mileage (off by bout 30,000 miles). Had to call main uhaul service number. They wanted to contact a 3rd party to answer the phone to verify it was me Picking up truck (you charged my credit card already and would not let me upload pic of my license) Added fees that were not explained anywhere or by anyone. $1.00 envirenment charge, a $5.00 Safety trip charge (I already paid the Insurance charge for the trip) Already told main service number there was no gas due to the gas shortage in out area. I got no discount for the 6gallons I used (some uhaul places I went to had the fuel stolen out of their trucks: they could not rent to me) False advertising if everyone is gonna get charged for Safety trip and envirnmental charge.. It is not 19.99 a day rental. Overall this experience was bad..........

Dennis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
2.0

Check in person was very curt about Uhaul contract and information. She was put out. She reported she was not Uhaul only a person to check in and out trucks and equipment. If I had problems to contact Uhaul.

BETH J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gloria B. 
Clasificación:
4.0

Quick and easy drop off

TIMOTHY R. 
Clasificación:
5.0

Julie and Wayne at Rotts Tire and Auto are the best. Really fast service and easy to work with. I recommend this location to everyone. Thanks guys

samir K. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD D. 
Clasificación:
4.0

Drop off was easy & convenient. Only suggestion here would be to inform the customers that the people can do the check in of the vehicle as well. I was already into the check-in process when I found an employee of the business I was dropping the truck off at doing the same check in as I was. It would've been nice to know that this was an option.

Doug S. 
Clasificación:
5.0

Pleasant interaction, trailer was ready and in perfect condition. Process was flawless

ALLAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman D. 
Clasificación:
3.0

No comment...it was closed

William W. 
Clasificación:
5.0

Service was quick, friendly,, and outstanding. Will be back if needed again.

Danny M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Burt S. 
Clasificación:
4.0

Did electronic drop off after hours so I can not rate location or personnel.

Stephen B. 
No se han enviado comentarios para esta ubicación.

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