Customer Reviews for Rose & Claude Rentals
(U-Haul Neighborhood Dealer)

49 comentarios

260 Claude St   Jacksonville, FL 32204

(904) 416-1484

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(904) 416-1484

260 Claude St
Jacksonville, FL 32204

Servicios en esta ubicación:

Horario

  • Mon–Sat
    9 a. m. - 5 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nothing to add.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresita B. 
Clasificación:
5.0

Yes, very professional and even answered questions about dropping off after business hours . Checked the trailer in without any problems.

TEMPLE D. 
Clasificación:
3.0

The after hours return was abysmal due to technical difficulties on uhaul.com, and the app kept directing us to the website. Why download an app to be taken back to the website?

Wesley M. 
Clasificación:
5.0

This location was nice the guy who helped us was very friendly and made me feel welcomed

jonathan I. 
Clasificación:
3.0

It was awkward off the highway and we missed the exit. Was quite an effort to get to it. Also, the fuel gauge read less than half and I was marked as half full.

Richard K. 
Clasificación:
5.0

Way better experience renting from this location than any other location.

Vincenzo M. 
Clasificación:
1.0

Nobody was on site in a bad neighborhood the back door was open and you could see where somebody had been staying in the trailer. Took and us take photos of hook up. Would not recommend this location.

Jim R. 
Clasificación:
2.0

El cliente no dejó un comentario.

Rolando S. 
Clasificación:
3.0

Isaiah was super helpful! Very charming man who assisted with every step.

leah M. 
Clasificación:
2.0

Your software said this location was the closest and was 11 miles from where i made my reservation. there was a location on Philips Hwy, which is where i was at the time. The location was in a bad area of town at a residential residence. The UHaul renter was good to work with and a nice guy, but the location was terrible. I thought my gps had to be wrong as i got closer to the location.

Mark W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Janssen D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Janssen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Longteng X. 
Clasificación:
5.0

Very convenient. No wait.

Ian B. 
Clasificación:
3.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

Very helpful and accommodating

Peter B. 
Clasificación:
5.0

Very helpful and accommodating

Peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

lawrence G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Carmen R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melinda G. 
Clasificación:
2.0

El cliente no dejó un comentario.

Eric F. 
Clasificación:
5.0

We experienced the best customer service, he helped tie down the car we were hauling. He went over and above to ensure we had a great experience!!!

Randal B. 
Clasificación:
3.0

El cliente no dejó un comentario.

DEREK W. 
Clasificación:
5.0

Dirt lot. Drive thru and drop off. Easy enough

Donald M. 
Clasificación:
1.0

Not have chickens blocking the parking spaces. Yes, I said chickens.

Celeste F. 
Clasificación:
1.0

In the middle of nowhere, dirty, no one there to help for over 30 minutes, and then he was rude.

Douglas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy C. 
Clasificación:
5.0

Very helpful, easy pickup.

Connor T. 
Clasificación:
1.0

The location was a bit confusing to navigate. We weren't sure exactly where to go I'm order to pick up the truck. The gentleman who was there was very nice, but he said he is usually not there at that time - so it was lucky we were even able to pick up our truck.

Cerellina L. 
Clasificación:
4.0

My first reservation was cancelled for no reason. This place took care of me but U-Haul over all is terrible and I would not recommend them ever!

Jim E. 
Clasificación:
4.0

El cliente no dejó un comentario.

glenna H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark K. 
Clasificación:
5.0

The service at this drop off location is excellent! Isaiah is very friendly, knowledgeable and helpful. One of the nicest people I have met in along time. High marks across the board.

susan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

VishnuPrakash K. 
Clasificación:
1.0

When a reservation made weeks in advance at the least the equipment that was reserved should be at that exact location specified on the reservation.

Marcia B. 
Clasificación:
5.0

Excellent service!

Richard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bharat D. 
Clasificación:
5.0

Nada

Eugene B. 
Clasificación:
2.0

El cliente no dejó un comentario.

WILLIE W. 
Clasificación:
5.0

Uhaul had us drop our tow dolly at this location. Friendly and helpful personnel. A great experience.

CHINA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LIVIER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renaldo U. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASNIUBIS M. 
Clasificación:
4.0

The pickup location was changed the morning we were to get the 26' truck....we were to obtain the vehicle at 10:30AM. Apparently the reserved vehicle was given away before we arrived (reportedly to a friend or relative). The delay impacted our ability to accommodate our moving packers timing to get our household effects loaded. We routinely look to U-Haul for moving needs, we may need to look elsewhere if this is the normal operation. I can say when we contacted U-Haul Customer Service the representative was very understanding

STEVEN L. 
Clasificación:
5.0

Great service and friendly employees

SHIRLEY M. 
No se han enviado comentarios para esta ubicación.

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