Customer Reviews for Rosa Food Mart
(Distribuidor de U-Haul del vecindario)

31 comentarios

58485 US Hwy 231   Oneonta, AL 35121

(205) 625-6767

Horarios de la ubicación

  • Lun. - sáb.: 6 a. m. - 8 p. m.
  • Dom.: 7 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(205) 625-6767

58485 US Hwy 231
Oneonta, AL 35121

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 6 a. m. - 8 p. m.
  • Dom.: 7 a. m. - 7 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

William M. 
Clasificación:
5.0

I could not add insurance coverage after I had paid that should be fixed.

Larry D. 
Clasificación:
5.0

Easy location to drop off and right on the main road.

Cathy M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marsha S. 
Clasificación:
4.0

The person assisting me was helpful however, the price that I was quoted online was not the same that I paid for the rental, ex: the insurance quoted was $8 online and the person charged me $9, total paid was over $51 not the $24.95 plus $8 insurance and any taxes. I was not very happy but chose not to argue the situation with the attendant.

ANTHONY L. 
Clasificación:
2.0

I was charged for extra days on pickup; but the days weren't added to my contract schedule. So I was double charged even though I returned early.

DANIEL B. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD B. 
Clasificación:
2.0

El cliente no dejó un comentario.

Carla G. 
Clasificación:
5.0

Very nice people and equipment was in great shape

PAUL H. 
Clasificación:
1.0

Terrible attitude from the owner, ended with a very heated conversation. People behind me in line were going to rent a trailer but after the way I was treated they chose to go elsewhere.

Michael H. 
Clasificación:
1.0

El cliente no dejó un comentario.

MARK W. 
Clasificación:
5.0

This was the absolute worst experience in renting a U-Haul trailer. I don't understand the point in paying in advance and doing your recommended pre-check in just to arrive in the equipment be out of service. Ridiculous and nothing was done to compensate for it. I had to drive 45 minutes away to actually find a trailer that was guaranteed to me at a location right by me. Nothing was done to rectify the situation. However the ladies that helped me at the original pick up location were very awesome and felt really bad for whoever dropped the ball.

Christopher S. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM T. 
Clasificación:
1.0

The man "assisting" with the rental was rude and unprofessional. He was absolutely ZERO help with the rental insisting we do it through the app when there was barely and signal in the store. Said he could not do it from his end. He told several customers in front of me telling me he did not have time to help me I had to do it through the app. He then told me I would not be charged until I returned the vehicle. When I tried to show him the money had already been debited from my account he argued with me telling me I was wrong and rude. After almost 2 hours I finally was able to get enough signal to do what I needed to do through the app. This was a HORRIBLE experience. I have never met a sales associate with a worse attitude. If this uhaul had not been absolutely necessary I would have walked away.

CHARLES H. 
Clasificación:
1.0

The person we dealt with spoke limited English and just kept telling us to "go to uhaul.com" to upload our driver's license and other information on our phones. When the uhaul website didn't work, repeatedly, he finally did it for us. Another woman in the store was trying to complete her order and they got into a shouting match. It was very uncomfortable for everyone. I think the biggest problem is that uhaul expects everyone to do everything with the phone app or on the Internet, and that just doesn't work well in rural areas or for people who don't use phone apps. Especially when the website is confusing and unhelpful.

Frances D. 
Clasificación:
1.0

Said we damaged the truck but they have it marked it was reported b4 I rented it and it was dirt all in the floor I have pictures to price it.

Shenna P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Malvin U. 
Clasificación:
3.0

The operator of the company at the drop off point was hateful and not helpful at all very unorganized. I will not drop there again. I will pay extra to deliver somewhere else

Elizabeth M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elizabeth C. 
Clasificación:
3.0

Mud in cab floorboard on drivers side. Mud in cargo compartment. Mud on back step bumper. Mud on side of vehicle behind front tires. Damage (dent on lower body) in cargo body on drivers side found when I arrived to pick it up. It was not shown on photo I had to accept or dispute. I disputed that photo at time of pickup and took a photo to show damage and uploaded it. Damage (paint scratch) on cargo body on passenger side and was not shown in photos I had to accept or dispute. I disputed that photo as well and supplied a photo of that damage as well. Attendant was friendly and easy to work with. However, i was not happy with having to clean up the unit to get mud out before I could start using it.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Morris S. 
Clasificación:
5.0

The Man I dealt with at Rosa Market was absolutely magnificent!!!!!

Leandra W. 
Clasificación:
4.0

No comments

MARSHA W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jane W. 
Clasificación:
4.0

Everything with this location was fine. But it did not have the equipment I reserved online. I received a call later asking about why I had not picked up the equipment that I had reserved at another location. I had not received an email or any other communication stating that I was suppose to pickup at the other location so I rented something at the one I was at. I'm retired military and have used U-Haul a number of times, this was a bad experience.

charles D. 
Clasificación:
3.0

Very professional

Willard W. 
Clasificación:
3.0

The person at this store was not very helpful. When I ask where to park the trailer, he just ask was it damage and was it clean. Then pointed to where I had to park it..

Kenneth B. 
Clasificación:
3.0

Cigarette butts in the back of the truck and someone's old soup in a Tupperware bowl behind the driver's seat. About 1/4 tank of gas was missing versus the rental agreement. Otherwise, the vehicle was clean and there was no reason to think it wasn't maintained. The truck performed well.

Craig S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Richard C. 
No se han enviado comentarios para esta ubicación.

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