Comentarios del cliente para Rooney Motors

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rooney Motors

Grado total:

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Stephen F. en

Grado:

After a very difficult mobile check in, when I finally got to the point to get the keys the facility’s computer did not show my reservation . It took 30 more minutes to straighten that out. Then there was no dolly in the vehicle, the facility had no dolly, I had to call then go to a second facility to finally get one, much more time wasted

Neal M. en

Grado:

I saw some bad reviews now have my own. Steer clear of this place unless you just dont care about your time. Reservations were made and confirmed on web site but person responsible was not on site at noon to handle the transaction.

janet j. en

Grado:

El cliente no dejó un comentario.

kevin s. en

Grado:

Waited 15 minutes for service because the representative was at a tag sale next door..

robert d. en

Grado:

Nothing. Tim Rooney has always provided outstanding help and service. I remain most grateful. Rob Durkee

JENNIFER T. en

Grado:

El cliente no dejó un comentario.

Gayle K. en

Grado:

When I booked online uhaul indicated I could pick it up at 8:30 am. So made arrangements to have help early in the morning. When uhaul called me the day before they said I could only pick it up at 10:00 am when Rooney Motors opened. I had to rearrange everything. I also read that if I swept out truck I would get 25$ discount. That didn't happen either.

robert d. en

Grado:

It is always a pleasure doing business with Tim Rooney.

Frank S. en

Grado:

El cliente no dejó un comentario.

James D. en

Grado:

Good equipment with friendly service

desiree n. en

Grado:

El cliente no dejó un comentario.

neil p. en

Grado:

El cliente no dejó un comentario.

Steve G. en

Grado:

Location closed when I got there...you're ability to drop off via cell phone is a real plus.

Steve G. en

Grado:

El cliente no dejó un comentario.

Josh W. en

Grado:

El cliente no dejó un comentario.

Zachary B. en

Grado:

My truck didn’t have functional cleaning function for the windscreen. I’d like a partial refund

brian s. en

Grado:

Maybe earlier hours for pickup

ANNETTE W. en

Grado:

Rooney Motors was very helpful and they were very very nice.

Tim L. en

Grado:

El cliente no dejó un comentario.

Edward S. en

Grado:

Nothing to improve really. It was an excellent experience overall. We rented a van and we were pleasantly surprised. Very nice pickup onto highways and ran very nicely. Also quite comfortable.

Kim S. en

Grado:

Person sat on his cellphone, told my husband to just put the paper and key down on the table he was using saying he was “busy.” Said we needed a full tank of gas for it or else we would be charged when we were initially told 3/4 of a tank was acceptable. He was rude.

Mark H. en

Grado:

El cliente no dejó un comentario.

SAMANTHA B. en

Grado:

The website reservation needs to be more clear, but Mr Rooney was great. The van was wonderful and like new. It was easy to operate and the visibility with the mirrors was excellent.

Michael R. en

Grado:

Excellent service.

Linda H. en

Grado:

Nothing everything was great !

Caitlin D. en

Grado:

My whole experience with U-Haul was extremely frustrating. I reserved a truck to be picked up in Pleasant Valley NY and my rental was confirmed. The day of the move I received a call that there was no truck available in pleasant valley. The closest available truck was 40 minutes from there but was my only option. I reserved the truck for noon. I was emptying out a house in pleasant valley and was driving down from Albany NY to do so. I left albany at 10:00 in order to arrive at noon. At approximately 10:30 I received a phone call that the gentleman at the pickup had an appointment and wouldn’t be back til 1:00. I was already on the road as I had planned everything out. The gentleman left a number for me to call him back but left the number for the pick up location where he was not!!! I ended up having to wait for an hour for him to return from his personal matter when I had scheduled and been told I could pick it up at noon. It messes up the whole day. U-Haul was not a pleasure to work with this time!!

Anthony D. en

Grado:

El cliente no dejó un comentario.

Rachel W. en

Grado:

El cliente no dejó un comentario.

Anthony D. en

Grado:

El cliente no dejó un comentario.

Devon Q. en

Grado:

El cliente no dejó un comentario.

William H. en

Grado:

Great management