Customer Reviews for Ronys Reality LLC
(Distribuidor de U-Haul del vecindario)

38 comentarios

3178 Cranberry Hwy   East Wareham, MA 02538

(508) 273-2271

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 4 p. m.
  • Sáb.: 9:30 a. m. - 2 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(508) 273-2271

3178 Cranberry Hwy
East Wareham, MA 02538

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9:30 a. m. - 4 p. m.
  • Sáb.: 9:30 a. m. - 2 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very good customer service

Myles J. 
Clasificación:
5.0

Very good customer service

Myles J. 
Clasificación:
5.0

Very good customer service

Myles J. 
Clasificación:
2.0

This is a small cramped facility and no one was there in the daytime. Very disappointing.

Mark C. 
Clasificación:
5.0

very clean trailer. easy parking and good customer service

Myles J. 
Clasificación:
5.0

very clean trailer. easy parking and good customer service

myles J. 
Clasificación:
5.0

very clean trailer. easy parking and good customer service

Myles J. 
Clasificación:
5.0

very clean trailer. easy parking and good customer service

Myles J. 
Clasificación:
5.0

very clean trailer. easy parking and good customer service

Myles J. 
Clasificación:
5.0

the owner was prompt and efficient., had everything ready to go when i arrived truck was clean and ready to go, on such short notice much appreciated.., will most defiantly call Ronny for any further truck needs

Judy C. 
Clasificación:
5.0

The customer service at this location was top notch, and a welcomed feeling after being trapped indoors from Covid!! Highly recommended

Frank E. 
Clasificación:
5.0

Online registration was easy, however the online wait time for approval when picking up the van was long and could be shorter. I understand it was a Saturday and reason for long wait time.

Mark S. 
Clasificación:
1.0

you guys charged me twice for renting a trailer

Kasandra B. 
Clasificación:
1.0

Very dishonest individuals. Rhony is as dishonest as was Scot who I was referred to.? We received the vehicle with half a tank of gas and returned it with the exact amount. However, we were told that even though it was 1/2 tank the needle was slightly below where it was supposed to be. When I asked for the distance in question I was told that it was not measurable. It's a eyeball thing I was told. They also billed us for insurance which we told them that we were not interested in getting.

Marcia B. 
Clasificación:
5.0

Rony was amazing. Had issue with my car trailer. He came after I called and helped get my car off.

Vicente G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chelsea A. 
Clasificación:
5.0

Very accommodating got truck early than they opened!

William michael K. 
Clasificación:
3.0

This location was not the original location for my scheduled pick up. U-Haul was unable to guarantee my scheduled pick up at the original location. I waited for 40 minutes for customer service and then it was another 30-40 minutes on the line with customer service to find an alternative location for the equipment I needed. It was the worst arrangement I have experienced.

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammi C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN G. 
Clasificación:
5.0

The gentleman Roni who runs operation is local man and is extremely attentive and helpful. He is very accessible and also very good at helping with uhaul website. He and his helpers are very kind people . I rent vans - box trucks quite often and will never go anywhere else. Considerably less expensive than home depot and lowes and they friendly to boot.

MARK C. 
Clasificación:
1.0

Worst service. The locks suck. The website doesn't work the majority of the time when trying to log in or switch pages. Will never use again

Ryan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyler S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brian H. 
Clasificación:
1.0

There was no one there to help me pick up trailer, I got a call from another person telling me to hook up trailer on my own and send a picture of back of truck with plate in view to his #. I was then double charged with all additional ad on,s, without my consent. Was told its not our problem to call U-Haul. I was treated rudely and disrespectful. With absolutely no help at all. Ronys Realty/U-Haul should have there U-Haul business revoked they are ruining your reputation. And had to file a claim with credit card company, to get reimbursed.

BRENDA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL M. 
Clasificación:
1.0

There was no one on site. No direct phone number to contact. Searched Google and found a phone number for someone who gave me a cell phone number for owner, Rony. The mobile app. for Uhaul WAS NOT WORKING. He tied remotely to process the code for the key lock box for the truck and could not do it. I repeated the steps 5-6 times as I awaited Ronys arrival onsite. (This was approximately 30 minutes) Rony tried on his Uhaul App. IT WAS A HORRIBLE EXPERIANCE.!! i drove to another dealer nearby. Supervisor, LORENZO was contacted and he was the one who helped me get the truck. 2 hours late, with 3 men I was paying.

THOMAS D. 
Clasificación:
2.0

No one was at the location midday and we had to wait over an hour for someone to show up. The office was a dump and reeked of cigarette smoke! Although the door was open there was no one available. I got on the phone with UHaul but was on hold for over 35 minutes and finally hung up when a man showed up to process us. While he was courteous , he explained he was working another job at a gas station across town. Weird. Once he processed us, he took off down the road and some woman was now standing outside the office and they waved at each other. I do not recommend this particular site. Unfortunately it was the only one of 3 in Wareham. MA that had the size trailer I needed.

PATRICIA K. 
Clasificación:
4.0

I think the only thing is that there be a forewarning of the process of picking up the rental and the process of returning it and the time it takes with inputing the required information and taking pictures as well to upload to make sure the rental meets all requirements.

olivia S. 
Clasificación:
2.0

The location isn't well marked. The signage small and not as clear as it should be. It was a very confusing process to pick up the equipment. It would have helped if it looked like an actual open UHAUL store with employees around to help customers.

Jeffrey M. 
Clasificación:
4.0

I'm so disappointed innings uhaul. Not the middle man. I reserved a 20' truck as I was moving a 4'000 sq ft furniture shop. I had a crew waiting in the morning. My truck was no where to be found for 100 miles. I was put into a 15' truck. I not only had to drive more miles but I had to make so many more trips. I didn't need the crew because I only had a small truck. Uhaul didn't do a thing to find me a larger truck. Nor did they call to apologize. Very disappointed in uhaul!

Diane A. 
Clasificación:
1.0

No uhaul company shouldn't be working from a house that smells like weed that has a ash tray full of cigarettes and don't have bongs and pipes in there kitchen and you shouldn't have to wait on a porch and there was no one there I'm not pleased spending 108.00 on a truck that had a used napkins hope this place goes out of business and I hope I get to talk to the corporate. Not ok to have weed cigarette buds and bongs and pipes in your kitchen I want to speak to the corporate thank you.

ETHAN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

NORA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew O. 
Clasificación:
5.0

Very nice and helpful, with all my questions and concerns.

Marybeth C. 
Clasificación:
2.0

Have people answer the phone. Nobody was at the location and the voicemail was full. Luckily I found a fleet guy down the street that handled my transaction

Paul C. 
Clasificación:
3.0

The customer service representative was new to the job and was learning as she goes. There was not anyone there that helped us get the trailer of the ball and hitch. It took over an hour to drop off.

KIM S. 
No se han enviado comentarios para esta ubicación.

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