Customer Reviews for Rogers Appliances
(Distribuidor de U-Haul del vecindario)

706 comentarios

566 S Guignard Dr   Sumter, SC 29150

(803) 775-4268

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.- dom.: 9 a. m. - 3 p. m.
Horario especial
  • 9/17/2021 - 9/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(803) 775-4268

566 S Guignard Dr
Sumter, SC 29150

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.- dom.: 9 a. m. - 3 p. m.
Horario especial
  • 9/17/2021 - 9/25/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

Charge me extra $20 for gas when I had it above the level I received it

MARK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON P. 
Clasificación:
5.0

Great service,very polite and helpful 👍

DONALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua R. 
Clasificación:
1.0

El cliente no dejó un comentario.

Jeannette W. 
Clasificación:
1.0

When I called to inquire about the insurance the guy I spoke to was very rude. I was supposed to have a revised change for the insurance but haven't seen a credit on my card yet .

Devin H. 
Clasificación:
2.0

The truck was very dirty on the inside and extra charges were added to my rental with no explanation and I came in under my estimated 50 miles. I'm very disappointed!

Patricia N. 
Clasificación:
4.0

Your online system sucks. Dump it. There is always problems with it. System can't even add correctly

JOEL H. 
Clasificación:
2.0

Don´t add insurance to bill without telling customer

kenneth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jake T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Yoochin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joel H. 
Clasificación:
4.0

El cliente no dejó un comentario.

GENERAL P. 
Clasificación:
3.0

Windshield had a crack in it.

Sabrina C. 
Clasificación:
5.0

Excellent service Thank you

DONALD P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
2.0

El cliente no dejó un comentario.

SHAUN P. 
Clasificación:
2.0

The site did not have the truck length I reserved but did call during the week to let me know. The gas tank was so low the 'low fuel' light went on as I was leaving the parking lot.

STEPHEN M. 
Clasificación:
5.0

I would not change one thing. The service was great. They accommodate my needs on a short notice. Rogers is great. I forgot to ask if they give Military discount or Senior discount orAARP discount. Smile. I will definitely go back to Roger. Thank you again the staff was great. Have a blessed day. The service was great.

GRACIE M. 
Clasificación:
4.0

Website is useless, it never knows what trailers will be where. I will call Rogers directly next time.

STEVEN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Paul J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cleo H. 
Clasificación:
1.0

El cliente no dejó un comentario.

Cassandra M. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAYMOND T. 
Clasificación:
5.0

El cliente no dejó un comentario.

REGINA J. 
Clasificación:
3.0

I paid for a dolly and didn't get one then was told i should have checked the truck before leaving with it. Not that it would have mattered because when i called about not having one, no one answered that phone. Called the next morning and was told to call uhaul. Other wise everything was great.

Tiera S. 
Clasificación:
5.0

Give me back my refund!!!!!

marcos F. 
Clasificación:
4.0

Very nice and Friendly service. Even a call to confirm pick-up.

kevin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHNETTA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

FAYE P. 
Clasificación:
5.0

The gentlemen to whom I returned the truck was courteous, efficient, and helpful. Highly recommended!

KEITH F. 
Clasificación:
4.0

El cliente no dejó un comentario.

WESLEY N. 
Clasificación:
3.0

Confirm that UHaul rental locations are definitely open as stated upon making reservations for pick up.

Johanna B. 
Clasificación:
5.0

The passenger door could only be opened from inside and both doors need oiling.

Ron D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT C. 
Clasificación:
5.0

Very friendly and professional. Easy in and wasy out. Great experience ( except for the actual load and unload) That wore me out!! If you have to move, use this location! Always get a bigger truck than you think you will need. If you think a 20' will safice, get the 26', you'll be glad you did.

Amy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM C. 
Clasificación:
3.0

The person here was not on the premises so had to speak with him over the phone. also took picture of the gas level which I had filled to full and the mileage and sent to him via text.

Patricia R. 
Clasificación:
3.0

Make sure if we are charged for gas than there should be gas in there.

MICHAEL H. 
Clasificación:
5.0

Nothing yall have very good customer service and yall made it easy and fast to rent a U-Haul and also make sure that everything is good before I left most definitely will recommend you all to others

ANDREA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW Y. 
Clasificación:
5.0

Owner contacted me several times to check on return date. Very helpful and professional.

Robert B. 
Clasificación:
1.0

How about let customers know what's expected when receiving the truck. Also not just a date to drop it off but time as well. The extra unexpected fees really set me back. 😳 wow this was my first experience using uhaul I highly doubly I'll use it again.

TOSHIANNA W. 
Clasificación:
5.0

The owner of Rogers Appliance called me to let me know that he was on location early. I thought that was very nice and thoughtful.

PAMELA C. 
Clasificación:
5.0

Friendly helpful

CALVIN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
1.0

Your customer service representative, took it upon his self to add what ever insurance he wanted without asking me,and didn't tell me how much my bill was until I asked . I wouldn't never rent anything from this place again,it was a last minute decision.I own a auto transport company PrimeTime hauling and I have a million dollars insurance so it was money wasted.

MICHAEL B. 
Clasificación:
2.0

I reserved the truck online and asked to pick it up during business hours, at 5:30pm. Got a call around 4:00pm asking me if I could come earlier. I could not, due to my work schedule. No one was at the location when i picked up the truck, so the guy gave me instructions over the phone. I got in the truck and left, looked down and was on complete empty. I was afraid I wouldn't make it to a gas station. I called the guy back to ask why he would send me off in a truck with ZERO gas and he lectured me that “some things in life you have to do for yourself.” Thank you, Captain Obvious, I'm renting a U Haul so I understand the concept of doing things for myself. I was then emailed a rental agreement saying I received 1/4 tank of gas. I emailed a complaint to UHaul and have yet to receive any response or acknowledgment. Truck was clean and in good condition, and it drove well. Customer service was poor.

KRISTI C. 
Clasificación:
3.0

Not the business issue rather the text message link when returning the truck. The link would not recognize my location even after turning in allow location service. Took a photo of the business with a time stamp to show I was at the drop off location

Peter F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H. 
Clasificación:
3.0

Be open during regular working hours. It was 3;00 PM and the place was locked up tight. No one around to receive my trailer and hand trucks. I did get a receipt yesterday showing that I had returned everything in good order, but it was a bit unnerving just leaving the trailer with the hand trucks inside and unlocked.

Richard S. 
Clasificación:
4.0

El cliente no dejó un comentario.

stephen L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando M. 
Clasificación:
3.0

The cab of this truck was disgustingly filthy.

Theresa W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
1.0

Horrible services

Tony B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry H. 
Clasificación:
5.0

Provide some moving equipment without charging for everything..

Ruby G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elease R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stacy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valdez H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric A. 
Clasificación:
5.0

Na

daryl C. 
Clasificación:
3.0

El cliente no dejó un comentario.

PETER F. 
Clasificación:
1.0

The truck cab was dirty with dirty seats .

Mike D. 
Clasificación:
3.0

I rented for 24 hours. The attendant at this end decided to call me hours ahead of time to make sure I was returning it on time. I was unloading at the time. So, my sister in Florida got a call asking her the same question. How much sense did that make? FYI the truck was returned EARLY.

Lee P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LATIASHIA F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kimberly M. 
Clasificación:
5.0

keep up the great work you are doing

Gene B. 
Clasificación:
5.0

El cliente no dejó un comentario.

James G. 
Clasificación:
2.0

I was charged extra mileage. Actual departure mileage was 31484. I was charged for 31475, a total of 9 extra miles x .69. Recommend contacting this franchisee to get a refund for me. MD

Michael D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hubert B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Darrell B. 
Clasificación:
5.0

Guy that runs the place will do whatever it takes to make his clients /customers happy even on a Sunday morning!! Thanks

Shelton C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Ollethia W. 
Clasificación:
3.0

I feel as though I should have gotten more of my money back 97$ was taken when I rented the 39$ truck I was allotted 50 miles to which I didn't use 20..... when I rented previously I received my deposit as well as refund for not using all the mileage today I only received 19$

Sylvia S. 
Clasificación:
5.0

They did well. And knew their job

Carla M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Rodrick I. 
Clasificación:
3.0

Very nice staff, but inside too smoke-filled

Scott M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harold H. 
Clasificación:
4.0

El cliente no dejó un comentario.

David Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURICE A. 
Clasificación:
4.0

Awesome service! I will be using this dealership when I move again.

Terry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

Perfect. Quick. Efficient.

Liza M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Pauline H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gail D. 
Clasificación:
5.0

Everything is great. Thanks again.

Ryan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

William C. 
Clasificación:
5.0

No improvement needed. This is my 2nd time at this location and again it was a quick and smooth transaction!!

Wanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly C. 
No se han enviado comentarios para esta ubicación.

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