El cliente no dejó un comentario.Steven C.
Customer Reviews for Rodgers Fairlea Equipment
(Distribuidor de U-Haul del vecindario)
Ronceverte, WV 24970
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 4 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 4/5/2022 - 4/9/2022: 8:00 a. m. - 4:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Location improperly billed me more than double the quoted price and has not responded to multiple emails regarding the issue.James S.
Just keep Roger in your employ! He is delightful!Kathryn M.
Easy drop-off and parking.James C.
El cliente no dejó un comentario.Zachary Ryan B.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Debra Lucille C.
El cliente no dejó un comentario.James Judy Jr D.
KUDOS to the manager who assisted me in getting the right vehicle for the job, and all squared away & on the road. Service with a smile and a 'thank you' ... ahhhhhhhhh ! How refreshing these days.robert B.
El cliente no dejó un comentario.Angela Janeen K.
El cliente no dejó un comentario.Laurie A.
El cliente no dejó un comentario.John D.
El cliente no dejó un comentario.Raine Amour F.
El cliente no dejó un comentario.Glen P.
Ensure that the 12 volt charging ports are fixed and working, change the wiper blades and ensure that the extras the customer requested and paid for are supplied.Ronni H.
El cliente no dejó un comentario.Jeremy D.
El cliente no dejó un comentario.LARRY RICHARD M.
El cliente no dejó un comentario.Bernard S.
Robert was very calm and kind. Very nice pickup location. Went smooth. Thank u Robert.Jennifer C.
Great experience.Leann Georgina P.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.Tai N.
Have rented here for many years; very well run franchise.Douglas K.
El cliente no dejó un comentario.Christina W.
The front bumper rubbed the passenger side tire. Then loaded the front tired were terribly toed in.Julie A.
The truck was uncomfortable, the seat doesn't move much. The truck drove strange loose in the front.russell H.
El cliente no dejó un comentario.jackie B.
We dropped off after hours.TONYA RENEE W.
Always goodRONNIE S.
El cliente no dejó un comentario.Christopher D.
El cliente no dejó un comentario.Michael Anthony S.
Requested and paid for a dolly and truck. I called the morning of the pick-up to make sure they had the dolly and also where I needed to pick it up. Was assured by the gentleman he would leave the dolly in the truck. Nope. No dolly. Customer service did issue us a partial refund, however that doesn't make up for the time we spent trying to track one down to use.Kristie E.
El cliente no dejó un comentario.Adam W.
El cliente no dejó un comentario.harrell B.
drop off was easy. like the after hours app once I discovered itJames S.
very homey, good Ol boy.Donald M.
El cliente no dejó un comentario.CHARLIE D.
El cliente no dejó un comentario.Alisia M.
Very pleasant, vehicle was readyPreston Dyer M.
Very friendly folks here, too.GREG C.
There location is good and the in person service was fine. Your online service is cumbersome and frustrating to use. My vehicle was not clean.Thomas C.
El cliente no dejó un comentario.Charles D.
More staff.chelcie F.
El cliente no dejó un comentario.Charles O.
El cliente no dejó un comentario.De V.
El cliente no dejó un comentario.Ojong A.
El cliente no dejó un comentario.james R.
El cliente no dejó un comentario.ALAN T.
El cliente no dejó un comentario.Tony A.
El cliente no dejó un comentario.Keith S.
El cliente no dejó un comentario.JACK K.
El cliente no dejó un comentario.Logan S.
Pleasant personnel, knowledgeable, had item ready and available.Preston Dyer M.
Couldn't have been any better!James T.
I've done a lot of business with this u health location and they are very friendly and professional 5 star servicejason B.
Thought the price was quite high.richard M.
El cliente no dejó un comentario.Peter L.
El cliente no dejó un comentario.richard A.
El cliente no dejó un comentario.Taylor B.
El cliente no dejó un comentario.Edward V.
El cliente no dejó un comentario.Kimberly S.
Put crank jacks on all trailers. Just to hard and heavy for a woman to lift up to put on hitches. I'm surprised uhaul has not installed them due to back injuries.RONNIE S.
Great service and quality truck!Brian H.
Nothing is necessary Evert was as close to perfection as well expectedJoseph H.
El cliente no dejó un comentario.Brian Stacy S.
Great service!Gregory Jay C.
Made reservation online but was told at pickup they did not have a reservation for me, even after showing the email confirmation.jerrell M.
The staff was very pleasant. The truck was ready. They were a great reflection of your companypreston M.
It was great!thomas R.
El cliente no dejó un comentario.Shane Allen B.
Cant think of anything. Everything went smoothly.Jennifer P.
Arrived during posted store hours to find the doors locked and nobody arround unchurched rhe trailer myself.MICHAEL B.
El cliente no dejó un comentario.kirby F.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Michael M.
Unfortunately, the wording of the survey questions make it impossible for me to express my dissatisfaction with the online check in without hurting the rating of the location. The online check in process was extremely difficult to use and overall a horrible experience. The problem began when the website would not recognize my location. I had to walk around the parking lot until I was in the "right" GPS location. Then once I entered my information I was asked for NOT ONE but TWO secondary identifiers. These were a contact, a 2nd contact, a work contact or a passport. I gave the 2 required contacts and tried to proceed with my rental only to find out one of my contacts was not answering the call. IT WAS 8AM ON A SATURDAY MORNING, OF COURSE THERE MAY NOT BE AN ANSWER!! I'm glad I was not picking up at 5am like I wanted to. So my other options are my office number or my passport. My office is closed on Saturday SO no answer there and I did not have my passport. Luckily the Uhaul office was open and I was able to IM the customer service rep "assisting" me to forget the online check in I'd do it in the office. But wait the saga does not end there. Diamond, my customer service rep, calls me to determine why I've given up on the online check in. I explain there is no way I can meet the necessary verification requirements 300 miles from home standing alone in a parking lot. She is kind enough to give my approval the go ahead so I can actually get going. Diamond was actually quite helpful. I go inside the office to get the key and the service rep at the counter cannot finish my check in because I had started the online process, so the entering of all of my information begins anew. Finally, 30 minutes after my SCHEDULED AND PAID pickup time I am able to get started with my day. Diamond and the location customer service representative were more than helpful resolving this nightmare. One star is way too good of a review for the online check in process. It is not really a check in but rather a reentry of all of the information you gave to reserve your truck. I highly recommend skipping the online "check in" and just going to the counter. If the office had not been open I do not know what I would have done.TIMOTHY O.
Very good service, right on time!Kenneth Wayne T.
El cliente no dejó un comentario.Victoria S.
El cliente no dejó un comentario.Joseph O.
El cliente no dejó un comentario.KEITH S.
Nothing. Was a good experience all around.MICHAEL M.
Always a great pleasure doing business with the lRonceverte WV location. Robert is super nice a helpful. As well as any of the drop off locations that you have sent me to. Use UHaul anytime I need to move anything. Thank you so much .michael E.
El cliente no dejó un comentario.Sarah M.
El cliente no dejó un comentario.SHAY DEE H.
El cliente no dejó un comentario.Charles D.
The whole process went smooth and easy. No issues or problems.Charles M.
Check things very well, as I could do not . I had to wait a long time at the rental sight, I felt rushed as the agent said -U-Haul computer site was not working right. It was not his fault, but it was stressful & other clients were there waiting, too. The one -way price was a shocker!linda W.
You gave my truck to this Lutz guy, denied doing it, then sent me his info here. Since you gave him my truck, I had to pay for a bigger truck. No financial motivation there, obviously. What a train wreck.Robert L.
El cliente no dejó un comentario.Bradley M.
Best U-Haul aroundDenver B.
El cliente no dejó un comentario.LEESAMPSON S.
One of your best locationsDenver B.
El cliente no dejó un comentario.Jason Micheal M.
El cliente no dejó un comentario.Mark J.
El cliente no dejó un comentario.William L.
El cliente no dejó un comentario.JAMES L.
Absolutely a great place and staff are excellent and very helpful with everything. I'll be happy to use them again when I need to and recommend the location to friends and family.Michael E.
El cliente no dejó un comentario.terry lee Y.
El cliente no dejó un comentario.Rachel S.