Customer Reviews for Rodeo Travel Center
(U-Haul Neighborhood Dealer)

23 reviews

4800 I-10 W   Alleyton, TX 78935

(979) 942-3288

Office Hours

  • Mon-Sun: 8 am–6 pm

Services at this Location:

Contact Us

(979) 942-3288

4800 I-10 W
Alleyton, TX 78935

Services at this Location:

Office Hours

  • Mon-Sun: 8 am–6 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

The vehicle was clean, but had a very low rear left tire. I had to inflate it before getting on the highway for my task. Also, fuel level on the checkout contract was 1/4 tank higher than the actual fuel level. I would use again and recommend to others, but mainly because of the convenience of the location. The man I dealt with for check out and check in was nice and accommodating.

Matthew Corey Power 
Rating:
1.0

Customer did not leave a comment.

Tomi Beth Sappington 
Rating:
3.0

Customer did not leave a comment.

Melissa Watson 
Rating:
4.0

Customer did not leave a comment.

Susie Strauss 
Rating:
3.0

Customer did not leave a comment.

Jonathan Stork 
Rating:
3.0

Customer did not leave a comment.

Randy Kittrell 
Rating:
4.0

I was charged a seven dollar fee for taking it to the wrong location when this was the location I wish to drop it off at

CHARLES CATHEY 
Rating:
1.0

I had an absolutely horrible experience when we picked up our trailer. I immediately called customer service on 3/19/23 after we left the location. I was told that a field manager would be calling me to discuss what happened. Today is 3/21/23 and I have not heard anything.

Kristen Loveless 
Rating:
1.0

Sent me to a closed location then to another 15 miles away . Rude worker at 2nd location. Didn't have any gas at pick up marked it as a quarter of a tank brought it back over a quarter then changed me 46 dollars for gas fill service and 4 gallons of gas ! Very disappointing and I have pictures of gas and milage before leaving and at the drop off location.

Grant Bingham 
Rating:
5.0

The location was fine, but my overall experience was AWFUL. The first location I reserved at was padlocked shut even though they were supposed to be open. I was sent 50 miles to this location, but the address I was given is incorrect. What should have been an easy moving day was made awful by the original location in moulton.

Trent Collier 
Rating:
5.0

Drop off assistance was kind and accepted the keys and rental paper promptly

Todd Radke 
Rating:
2.0

Customer did not leave a comment.

Matthew McGaughey 
Rating:
5.0

it took way to long to actually get into the vehicle i used the app and got set up and had an appointment and still had to wait an hour once i got there to actually get the keys i wouldent recommend the contactless option through the app the chat takes way to long to respond and when you call wait times are 45 mins to an hour. besides actually getting the vehicle it was an awesome experience and was perfect for what i needed

Brandon Surovcak 
Rating:
5.0

Site personnel were very helpful and professional, especially a man named Ali

Eric Gren 
Rating:
3.0

Customer did not leave a comment.

David Ware 
Rating:
5.0

Had SUV trouble and had to have it towed. It was full of boxes. So fortunate to have pulled into this location, who just happened to have Uhaul trucks for rent. Loaded my boxes and we made it safely home to Houston. Yay UHAUL!

JAMES PRETE 
Rating:
5.0

Customer did not leave a comment.

JOHN GLASSCOCK 
Rating:
5.0

Customer did not leave a comment.

EDSON MANRIQUE 
Rating:
3.0

Renting agent was very courteous and knowledgeable. The agent handling the return has poor people skills. He was rude and bossy. Took forever to process the truck back in.

floyd spiller 
Rating:
2.0

The appliance dolly is in bad shape, the belt would retract in place, it is also fraying on the sides. Believing the gas guage is not working properly. Picked up the truck with gas sitting between 1/2 tank to 3/4tank. Drove 2 miles and the gas guage dropped below half a tank of gas. The cab and the back of truck stunk.

Monique White 
Rating:
3.0

I ordered a hand dolly, furniture dolly, and 24 furniture covers too which they didn't have. They said no uhaul store in the region have them. How can you move without them?

William Snead 
Rating:
3.0

vehicles ready but no hand dolly, furniture dolly, or furniture pads available even though they were ordered. How do you move without them; very carefully. Will check other options next time.

William Snead 
Rating:
1.0

I didn't picked that location but since I was getting 2 of the appliance dolly, I received an email saying that my requests was warranted at this location. So I drove over there to get what I needed and the service was awful the guy helping me was busy with other costumers since this place is a gas station/conviance store I had to wait 10 minutes for him to start helping me and he started asking questions that I had already replied to on my reservation. I was already aggravated with the fact that I had to wait that long. He made me go behind the counter to show me that there was no information in his computer and then he said that they didn't had no dollys... I was furious at that time. I called the number I was provided just to speak with different people that weren't even able to help me at this location do to the fact that my calls kept redirecting themselves to the San Antonio area or the Houston area... after 30 minutes of waiting on the phone and dealing with the person at the location I was able to leave with my uhual rental just to find out that nobody was going to help me getting the dolly I need it. Even though the lady on the phone said that she found one and she was gonna help me; so I can go get it at a different location. She never called me back and I had to find one somewhere else. Long story short I'll never recommend anyone to go to that place. Really disappointed.

Leslie Rocha 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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