El cliente no dejó un comentario.Susie S.
Customer Reviews for Rodeo Travel Center
(U-Haul Neighborhood Dealer)
Alleyton, TX 78935
Servicios en esta ubicación:
- Mon–Sun8 a. m. - 6 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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El cliente no dejó un comentario.Jonathan S.
El cliente no dejó un comentario.Randy K.
I was charged a seven dollar fee for taking it to the wrong location when this was the location I wish to drop it off atCHARLES C.
I had an absolutely horrible experience when we picked up our trailer. I immediately called customer service on 3/19/23 after we left the location. I was told that a field manager would be calling me to discuss what happened. Today is 3/21/23 and I have not heard anything.Kristen L.
Sent me to a closed location then to another 15 miles away . Rude worker at 2nd location. Didn't have any gas at pick up marked it as a quarter of a tank brought it back over a quarter then changed me 46 dollars for gas fill service and 4 gallons of gas ! Very disappointing and I have pictures of gas and milage before leaving and at the drop off location.Grant B.
The location was fine, but my overall experience was AWFUL. The first location I reserved at was padlocked shut even though they were supposed to be open. I was sent 50 miles to this location, but the address I was given is incorrect. What should have been an easy moving day was made awful by the original location in moulton.Trent C.
Drop off assistance was kind and accepted the keys and rental paper promptlyTodd R.
El cliente no dejó un comentario.Matthew M.
it took way to long to actually get into the vehicle i used the app and got set up and had an appointment and still had to wait an hour once i got there to actually get the keys i wouldent recommend the contactless option through the app the chat takes way to long to respond and when you call wait times are 45 mins to an hour. besides actually getting the vehicle it was an awesome experience and was perfect for what i neededBrandon S.
Site personnel were very helpful and professional, especially a man named AliEric G.
El cliente no dejó un comentario.David W.
Had SUV trouble and had to have it towed. It was full of boxes. So fortunate to have pulled into this location, who just happened to have Uhaul trucks for rent. Loaded my boxes and we made it safely home to Houston. Yay UHAUL!JAMES P.
El cliente no dejó un comentario.JOHN G.
El cliente no dejó un comentario.EDSON M.
Renting agent was very courteous and knowledgeable. The agent handling the return has poor people skills. He was rude and bossy. Took forever to process the truck back in.floyd S.
The appliance dolly is in bad shape, the belt would retract in place, it is also fraying on the sides. Believing the gas guage is not working properly. Picked up the truck with gas sitting between 1/2 tank to 3/4tank. Drove 2 miles and the gas guage dropped below half a tank of gas. The cab and the back of truck stunk.Monique W.
I ordered a hand dolly, furniture dolly, and 24 furniture covers too which they didn't have. They said no uhaul store in the region have them. How can you move without them?William S.
vehicles ready but no hand dolly, furniture dolly, or furniture pads available even though they were ordered. How do you move without them; very carefully. Will check other options next time.William S.
I didn't picked that location but since I was getting 2 of the appliance dolly, I received an email saying that my requests was warranted at this location. So I drove over there to get what I needed and the service was awful the guy helping me was busy with other costumers since this place is a gas station/conviance store I had to wait 10 minutes for him to start helping me and he started asking questions that I had already replied to on my reservation. I was already aggravated with the fact that I had to wait that long. He made me go behind the counter to show me that there was no information in his computer and then he said that they didn't had no dollys... I was furious at that time. I called the number I was provided just to speak with different people that weren't even able to help me at this location do to the fact that my calls kept redirecting themselves to the San Antonio area or the Houston area... after 30 minutes of waiting on the phone and dealing with the person at the location I was able to leave with my uhual rental just to find out that nobody was going to help me getting the dolly I need it. Even though the lady on the phone said that she found one and she was gonna help me; so I can go get it at a different location. She never called me back and I had to find one somewhere else. Long story short I'll never recommend anyone to go to that place. Really disappointed.Leslie R.
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