Comentarios del cliente para Rockwood Food Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rockwood Food Mart

Grado total:

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Melinda B. en

Grado:

I asked when I made my registration if I could return to fowlers which is located 2 doors - less than a 100 yards from the storage location I was using. INSTEAD the APP sent me to a place that I had to drive into road construction, had no people on staff, limited maneuvering ability (due to road construction) and added several miles to my rental. I WAS NOT A HAPPY PERSON) I had sweat pouring into my eyes and had to with an approaching storm while I tried to app the return of this truck for an additional 25 minutes. Had I been able to return the truck to Fowlers- As I had been told I could do - it was next door, easy access etc. I DO NOT PLAN ON RENTING ANOTHER OF YOUR TRUCKS anytime soon. I did not mind the app process for pickup- fairly smooth-though not perfect but the return was a GIANT pain in the butt - I Tried to call the toll free number and NO ONE EVER ANSWERED!!!! told me it was a 5-7 minute wait - 10 minutes later and a gallon of sweat in my eyes and a large lightning storm - I gave up. finally got the app to complete with absolutely NO HELP from UHAUL!

Paul P. en

Grado:

El cliente no dejó un comentario.

Robert F. en

Grado:

Your website would not accept my preapproved reservation. It took 50 minutes and a call to uhaul to get it done.

Matthew W. en

Grado:

I was charged almost $30 for gas even after I left it with more gas in it than when I picked it up...

Rita C. en

Grado:

El cliente no dejó un comentario.

Tony P. en

Grado:

Took 15 minutes for communication from final billing.

Leslie Y. en

Grado:

Got absolutely no run around I called they had what I wanted went next day picked it up and was on my way

Dylan R. en

Grado:

El cliente no dejó un comentario.

Leigh J. en

Grado:

Nothing - everything went great! Staff in store did a great job!

mary r. en

Grado:

Great experience with them

Paul L. en

Grado:

El cliente no dejó un comentario.

Caney K. en

Grado:

El cliente no dejó un comentario.

Kenneth W. en

Grado:

Nothing. Excellent service!

LARCH E. en

Grado:

El cliente no dejó un comentario.

Franklin M. en

Grado:

they are extremely rude, they over charge,

KEITH H. en

Grado:

Nothing

Harle R. en

Grado:

I was told I could not return to this location because of limited space. I refused to leave with trailer. Employee called his boss who called UHaul and was informed he must take trailer there as was on contract. So I left it there as listed on return contract.

Ralph H. en

Grado:

El cliente no dejó un comentario.