Comentarios del cliente para Rockville Auto Boutique

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rockville Auto Boutique

Grado total:

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Naomi M. en

Grado:

The guy who checked us in was a little slow and wasn’t that great with technology but he got it done and everything went smoothly. Thank you!

Laurie S. en

Grado:

Friendly and helpful service both at pickup and drop off.

ANNA D. en

Grado:

Got there and our 10' truck wasn't there so we had no choice to rent a 15' truck. No one informed me.

patricia D. en

Grado:

El cliente no dejó un comentario.

Neil D. en

Grado:

good service; nice people; easy pickup.

Paul E. en

Grado:

El cliente no dejó un comentario.

Emil O. en

Grado:

El cliente no dejó un comentario.

John I. en

Grado:

El cliente no dejó un comentario.

Emily G. en

Grado:

The only thing I liked about this location was its hours. My reservation was wrong in the system and the attendant told me there was nothing he could do and it would correct itself upon checkout. Guess who was the one who checked me out and once again, couldn’t do anything about the bogus charges? Let alone he spent my whole check-in on a personal video call. Not uhaul related per se but the icing on the cake was when he directed me toward the Nassau Hospital employee parking lot for the lirr so after 18 hours of moving I got to watch my train pass me by and wait an hour for the next one (oh of course while I had my second 20+ minute call with the corporate line to get this corrected). Thanks uhaul!

Steven P. en

Grado:

Scott was excellent and the rental was fine.

Bianca B. en

Grado:

Cashier took forever

Krista H. en

Grado:

El cliente no dejó un comentario.

Denise B. en

Grado:

The attendant was nice and very knowledgeable.

FRANK C. en

Grado:

allow one-way drop off

Paul N. en

Grado:

Having used truck share 24/7 a number of times now, it seems that the vehicles are never properly cleaned. This is not location specific, it's seems to be an unfortunate consequence of the truck share program

Dan V. en

Grado:

El cliente no dejó un comentario.

eric K. en

Grado:

But only because of the gentleman who help me was very caring and helpful in getting me into A rental when the truck I was supposed to have was missing the side view mirror. He went above and beyond to get me another one without any hesitation. This person was very knowledgeable and is certainly an asset to uhaul company. As I said before if it wasn’t for him I wouldn’t Reccommend this location at this time.

MARION F. en

Grado:

El cliente no dejó un comentario.

lisa L. en

Grado:

El cliente no dejó un comentario.

Paul P. en

Grado:

El cliente no dejó un comentario.

Kerry H. en

Grado:

El cliente no dejó un comentario.

Timothy K. en

Grado:

El cliente no dejó un comentario.

Kevin S. en

Grado:

El cliente no dejó un comentario.

Jeff L. en

Grado:

Idk but the guy at the place, I think his name was Todd, was EXCEPTIONALLY HELPFUL and, just as one example, he showed me how to get a GPS application that had routes for commercial vehicles. Very cool!!!

TANYA R. en

Grado:

I went to pick up the truck and I was told it was at a different location. I asked for an address since on the confirmation email it didn't give a specific address. On top of that, when I first scheduled the reservation, the rep said the pickup location was in Island Park and I had to drive Rockville Center (not the same town). When I showed up to the gas station, the gentlemen turned to me and asked about the mileage. I said I didn't know (since I had calculated from Island Park) and he then went on a rant about how customer expect him to know the mileage. Then shared examples of past experiences and overall just took longer than usual to rent out the truck. I've used UHAUL plenty of times in the past, but this time, it sure dissapointed.

DAVID N. en

Grado:

Absolutely perfect experience. Would gladly recommend them. Thank you

Jack G. en

Grado:

El cliente no dejó un comentario.

MATAN L. en

Grado:

Everything was great. The truck was comfortable, clean, and easy to drive. Thank you!

Jeff L. en

Grado:

El cliente no dejó un comentario.

LUKIE H. en

Grado:

El cliente no dejó un comentario.

GARY C. en

Grado:

El cliente no dejó un comentario.

ladislav K. en

Grado:

El cliente no dejó un comentario.

PHILIP F. en

Grado:

El cliente no dejó un comentario.