Comentarios de los clientes para Rockport Rental

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Rockport Rental

Clasificación general:

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MARCO E.
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El cliente no dejó un comentario.

VICTOR O.
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El cliente no dejó un comentario.

Robert R.
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The trailer tail lights didn't work, went back and they replaced the harness and said everything was working. When it was dark I realized brake lights and turn signals worked but no tail lights or clearence lights. I ended up driving 1000 miles with an unsafe condition because of poor service.

Bobby D.
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Good service

Melanie H.
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El cliente no dejó un comentario.

Robert F.
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Very slow check in. They had 3 dogs inside the office. One was a pit bull that wouldn't get out of your way.

William F.
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El cliente no dejó un comentario.

john M.
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El cliente no dejó un comentario.

MICHAEL MELVIN M.
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El cliente no dejó un comentario.

Jim N.
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El cliente no dejó un comentario.

john M.
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El cliente no dejó un comentario.

Alesia H.
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El cliente no dejó un comentario.

ROGELIO R.
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El cliente no dejó un comentario.

Marvin S.
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El cliente no dejó un comentario.

Patricia M.
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Nothing. Abel was courteous & helpful. Gave me instructions on gas fill up. Looked up location so I could drop off the Uhaul.

Ron G.
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Order could not adjust the mileage for this rental. Only used miles from city to city which is main post office to main post office. Did not allow for moving around the city at each location. Not worth ever doing this again. Much better deals elsewhere. The location was good. U-Haul was not.

Jared B.
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El cliente no dejó un comentario.

John J.
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Dealer did not know how to navigate the uhaul software.

Ashley B.
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more interested in his dogs. that were running all over the place

John G.
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We dropped off 26' truck on Sunday at around noon. Gates locked no one their.

paul M.
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El cliente no dejó un comentario.

Mark F.
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El cliente no dejó un comentario.

kay B.
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El cliente no dejó un comentario.

Rafael E.
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Maybe an actual after hours drop off area would of been helpful

Becky T.
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El cliente no dejó un comentario.

Kevin S.
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It was fast and great service

Becky T.
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El cliente no dejó un comentario.

Thomas B.
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U-Haul change the location where I was to pick up the trailer which was about 10 miles farther for me and then took for ever once I got to the location to pick it up. I went to the location where I had it reserved at and they finally figured out when they couldn't get in to their system that U-Haul had changed the location for my pickup.

Thomas R.
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Remove the big barking dogs.

Patricia D.
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Everyone was nice, courteous and helpful - above and beyond....

john M.
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El cliente no dejó un comentario.

Winston D.
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U-Haul told me the day I departed, over the phone, I would receive a $25 credit for my experience with pickup but drop off U-Haul didn't know anything about it. I do not recommend using U-Haul with all the issues involved in pickup, broken strap and drop off.

Kerry G.
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El cliente no dejó un comentario.

Joseph P.
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Dog smell (there are several dogs in the office), barking, slow service. I'll have to get another truck in the near future and will somehow insist on the location on Hwy. 35 that's also a bookstore.

Karen N.
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El cliente no dejó un comentario.

Alice R.
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Everything is was great but I was charged more then what I was told it was 181.00 but changed 208.00

Albert G.
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The only improvement would be to refund some of the rental fee.

Sabrena H.
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El cliente no dejó un comentario.

barry H.
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El cliente no dejó un comentario.

nicholas R.
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El cliente no dejó un comentario.

teresa S.
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El cliente no dejó un comentario.

Bart L.
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This was the worst rental I have ever had ordered on line it said trailer in Victoria that was motel tried the U-Haul on Sam Houston did not have one they sent me to Ingleside call them they said they had one, drove down there they didn't have one finally found one in Rockport Tx. I drove 160 miles and finally got one 40 miles from my house I think I have rented 5 units from U-Haul and will need s large truck at the end of this year. After this mess I may rent a truck from someone else . Don't know what the problem was but it cost me extra gas a time. All the people a the Rockport did an excellent job, every body else needs to pay more attention to what there doing.

Eric A.
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El cliente no dejó un comentario.

Chet Z.
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They over charged me $23.90 for fuel, I left more fuel which was only an 1/8 of a tank lame! So I think I deserve a refund for that amount. Truck was new drove excellent, I just wish I could brag about the expeirence but I can't ,I give it a 4 on a 1- 10 , overall I do love U-haul used you many times in my life moving around the USA, not bitter just wish you were fair, I cleaned and washed the floor boards and swept the back out ,thank you Chet Zelazny

john T.
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El cliente no dejó un comentario.

RODNEY W.
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Location very dirty. Service was slow. Person helping over charged and said i had to take it up with customer service.

jamette M.
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I think the staff was professional, respectful and efficient, thanks u haul

Jason D.
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El cliente no dejó un comentario.

Gregory B.
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El cliente no dejó un comentario.

levon W.
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El cliente no dejó un comentario.

connie M.
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El cliente no dejó un comentario.

GARY C.
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El cliente no dejó un comentario.

Benny K.
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El cliente no dejó un comentario.

RONALD G.
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Was not open It would have been nice if we had gotten instructions once we selected a drop-off site as to how to dropoff to a closed location. Also, the website says that 2 days is allowed on a rental, but were told this was not the case. Also, it was not clear as to where to leave a truck being returned, especially since there was flooding.

Doug B.
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Nice folks enjoyed the experience

Richard F.
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El cliente no dejó un comentario.

steve D.
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El cliente no dejó un comentario.

Shane I.
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The person that rented me the truck was WAY too slow and also got the milage on the truck wrong. Acted like I was bothering him. Then when I turned the truck in it took FOREVER for the 2nd person to get it fixed, because the first person wasnt there! I will never rent there again!

John M.
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El cliente no dejó un comentario.

Joseph T.
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El cliente no dejó un comentario.

Dawn G.
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Said they would prorate. Did not.

James D.
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It took almost an hour to be talked to and finally get the truck. Hopefully will never have to use this location again.

Mary B.
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No improvement needed. Everyone was courteous and very informative. Thank you.

Richard P.
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El cliente no dejó un comentario.

Ina L.
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El cliente no dejó un comentario.

Rodney J.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

Dionne B.
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El cliente no dejó un comentario.

Michael H.
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Awesome service and awesome truck! Couldn't have asked for better…

Joey D.
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El cliente no dejó un comentario.

mitchell R.
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nothing excellent experience

Tom C.
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El cliente no dejó un comentario.

TERRY M.
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Great service, very helpful.

NEILL A.
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El cliente no dejó un comentario.

Pascal K.
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I was sent to this location by UHaul. I reserved on line. I drove by other locations that had multiple trailers of the size I rented. I had requested a different location that was closer and had several units of the size I need on the lot! Trailer was beat up with clearance lights that did not work.

Donnie J. B.
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I had to call 3 different locations before a U-Haul trailer was found. the first location did not have a 10 X 12 trailer. Caused me to be late in loading it up.

JAMES S.
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El cliente no dejó un comentario.

Nell S.
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Was called hours before pickup stating the truck we contracted for would have be picked up from another city by us. After much stress and negotiating they finally agreed to pick the truck up themselves and bring it to the original location. Once that was resolved everything went well.

Velvet C.
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The equipment was well maintained but wasn't swept out or clean. Could have used a quick wash. Great people though and I will certainly use location again.

Sheryl R.
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El cliente no dejó un comentario.

Lisa K.
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El cliente no dejó un comentario.

phil D.
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El cliente no dejó un comentario.

Jane S.
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El cliente no dejó un comentario.

charles R.
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El cliente no dejó un comentario.

tim G.
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El cliente no dejó un comentario.

tracy H.
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Great group of people, went in to drop off trailer and before I could look up they had the trailer off and my paper work complete. Very good experience, will be back again.

Gary G.
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El cliente no dejó un comentario.

Shane I.
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Everything was fine.

Justin G.
Clasificación:

For someone dealing with U-Haul the first time ever, it should be clear and stated that there is a drop-box for a key. I thought I read pieces of literature thoroughly, but did not do it enough. With previous companies offering moving trucks, I was often instructed to leave the keys in a distinct location within the vehicle itself so naturally, that is what I did(underneath the cup holder.) The dealer was helpful, but did not explain to me that I should leave a key in the drop box at the drop off location.

Gary G.
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El cliente no dejó un comentario.

Jeff H.
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El cliente no dejó un comentario.

KIRBY J.
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El cliente no dejó un comentario.

terry S.
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El cliente no dejó un comentario.

jaffe P.
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El cliente no dejó un comentario.

Deanna O.
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Pointed out what was incorrect immediately ands told me how to get it corrected...

William E.
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Although I suppose the staff was friendly enough, the check-in was a bit of a challenge for what should have been a relatively simple process in my opinion.

RANDY C.
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El cliente no dejó un comentario.

RANDY C.
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El cliente no dejó un comentario.

Ted L.
Clasificación:

unit like new - clean - good tires- and the help was outstandine.

CODY N.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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