Customer Reviews for Rockin R Self Storage
(Distribuidor de U-Haul del vecindario)

406 comentarios

1205 23rd St #4   Canyon, TX 79015

(806) 452-2570

Location Hours

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(806) 452-2570

1205 23rd St #4
Canyon, TX 79015

Services at this Location:

Location Hours

  • Lun. - vie.: 8 a. m. - 6 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie L.  |  Overall Experience 
Clasificación:
5.0

No problems all wet great!

BLAKE M. 
Clasificación:
4.0

The person in front of me had a truck renter and was there to pick it up but clerk didn't bobble check rentals for the morning and rented the truck out from under him. The guy was pissed. My experience was ok all the way around . I felt sorry for the guy in front of me

Cliff M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIke V. 
Clasificación:
5.0

Everything was great. Friendly and helpful staff

John H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyle D. 
Clasificación:
4.0

Had to pickup my truck there because my pickup location didn't have my truck when I got there so much for reserving a U-Haul

Leroy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa J. 
Clasificación:
3.0

Convenient location in Canyon

CHADWICK S. 
Clasificación:
5.0

This location was clean easy to find. They were friendly and fast. The experience at this location was a breath of fresh air.

JOE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHADWICK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa J.  |  Overall Experience 
Clasificación:
5.0

Easy to access and well-lit. Nice size unit. No concern for flooding because of the way it was built. Friendly staff.

Cheryl M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kathryn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ramon B. 
Clasificación:
5.0

Fantastic personnel!! Enjoyed how courteous and professional they were!

ROBERT A. 
Clasificación:
5.0

Nothing. The gentlemen inside were two of the nicest men I've ever met. Genuinely great people who are great to talk to.

Tanner D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel R.  |  Overall Experience 
Clasificación:
5.0

Nice employees at each location. Very kind and helpful.

Truman T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon H.  |  Overall Experience 
Clasificación:
3.0

The left ramp on the trailer has a strap missing making it very difficult to extract the ramp. The ramp is also very difficult to return to storage. The ratchet straps are rusted and hard to operate - nothing like what is shown in the You Tube videos. Overall, I was just thankful to find a trailer for rent and made do with what was available.

John K. 
Clasificación:
5.0

El cliente no dejó un comentario.

dawn t.  |  Overall Experience 
Clasificación:
5.0

First storage to use and would definitely recommend

Brandon M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bill B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Cortney C. 
Clasificación:
4.0

Staff was very friendly and helpful.

Roger A. 
Clasificación:
3.0

Very slow experience and somewhat confusing as far as what I got

Rodney A. 
Clasificación:
5.0

No need to change a thing. Everything was great, customer service was excellent.

Amel M. 
Clasificación:
4.0

When finished with rental, the 800 number let's you know where to drop off rental. It would be nice to know the hours of business at drop off. Self check out was easy and convenient. I felt a little guilty leaving the rental with an unsecured car dolly at the drop off location due to the shorten business hours on Saturday. I sure it was no problem, but I could have made the opened hours had I known ahead of time.

Steven R. 
Clasificación:
5.0

Not a thing it was great I got to pick it up after hours it was all wonderful!!!! Made it very convenient for me to be able to grab that go to my storage unit and get back to North Carolina I love you Haul!!!!

Paula G. 
Clasificación:
5.0

Good folks to do business with.

Delton M. 
Clasificación:
5.0

El cliente no dejó un comentario.

brendan M. 
Clasificación:
4.0

Make checking in equipment after hours a little easier. It was dark where I had to park the truck and then I got asked 50 questions and take pics, etc. I just feel check the check in procedure was a little much. Overall, good customer service and will recommend and use again.

Cristen W. 
Clasificación:
5.0

Again, a location with excellent people!! I don't care about the location as much as the people and I'll drive a few extra miles to know I'll be dealing with friendly people.

James J. 
Clasificación:
4.0

It seemed there was a problem with accessing the U-Haul website. We did get my rental accomplished, but it took longer and I knew the agent was getting frustrated with the online problem. However, everyone was very pleasant and my moving experience was very good.

Rhonda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allison J. 
Clasificación:
5.0

Your good

Nicholas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly B. 
Clasificación:
5.0

Fast, convenient and friendly service.

JESUS R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy H. 
Clasificación:
4.0

Wear a mask

robert A. 
Clasificación:
4.0

Again, drove to Wirtco to drop off the truck and trailer. Girl behind the counter, "we can't accept the trailer here - just the truck"....Really? She made no effort to accommodate. Took truck and trailer to Rockin R Self Storage and gentleman there was great. Very helpful and congenial.

amy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHY B. 
Clasificación:
5.0

They were easy to work with and got everything ready for me. Easy drop off. Thanks.

Joe S. 
Clasificación:
5.0

Great customer service. Quick and painless online and pick up/drop off process. Love to support a fellow local business! That's the Canyon way. 5+ Stars!

SHELBY C. 
Clasificación:
5.0

Personnel there was very helpful towards my wife. Great job. Well done

CLIFTON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARLY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRISTI VERL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carly L. 
Clasificación:
5.0

After my experience at the pick up location, it was great to have such a nice experience at the drop off location.

SHARON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcia T. 
Clasificación:
4.0

When we made the reservation online, the pickup location was in Amarillo, but when we got there to pick it up the truck was damaged with a huge whole in the roof. So he had to call to find another 15ft truck and the closest one was in Canyon TX, a good 30 min drive from the original pick up location. The people at both locations were great, but it was very in handy to have to drive on to Canyon.

Cassie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

laura G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT M. 
Clasificación:
5.0

Excellent service!

Gary K. 
Clasificación:
3.0

Good customer service but location is in a strip mall.

MARK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
2.0

Bad physical location to drop off after hours. Not a dedicated space. The office is in the middle of a strip mall. I just parked out back in a spot, turned in online and left a voicemail letting them know there was an unsecured trailer out back for them. Left lots on pictures online. I've met the guys before during working hours, they are great people, just complicated location for trailers and trucks.

Mark M. 
Clasificación:
4.0

Dropped off after hours

Zane M. 
Clasificación:
5.0

The young man who helped us was exceptional! He was so helpful and kind. He went above and beyond in customer service. I will definitely use this location again if I find myself in need of this type of service. Outstanding!!

MARY J. 
Clasificación:
5.0

Everything was good.

GEORGE ARMOND R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenney R. 
Clasificación:
3.0

Just be sure and stay in communication with the dealer and let them know clearly what and when you want to pick up

Craig C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jeffrey G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRAL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amanda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Grace M. 
Clasificación:
5.0

All went well. Trailer ready to go. Had help hooking up trailer. Whole process took about 15 minutes. Great job!!

George R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry O. 
Clasificación:
5.0

Easy drop off.

Collin C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Britta G. 
Clasificación:
3.0

Closed at 12 on Saturdays. Did not utilize in person drop off. Online drop off/return was very easy and very helpful!!

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

George B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ricki K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONALD C. 
Clasificación:
3.0

When picking up late they need to a just time difference. Should have been 30mins late but charged a hour $59.00 was not told about the time to drop off.

Jacqueline H. 
Clasificación:
5.0

The associate working today, came right outside when we pulled up. He unhooked our trailer and let us get on our way.

James B. 
Clasificación:
5.0

Very helpful and friendly staff. Thank you!

robert T. 
Clasificación:
3.0

Wasn't really a fan of being charged for the full mileage when I accidentally put more gas in the truck then what it started with, basically got charged extra money due to this but I guess enjoy your free gas at my expense? Meh, it was ok at best, the cabin of the truck was a little messy when I got into it, there were some candy wrappers about it but it was fine other than that. All in all, it's probably a one time use location, I dont see myself going back to that specific uhaul location again, staff was nice though.

Joshua C. 
Clasificación:
5.0

Overall the process was surprisingly simple. I had to reach out to customer service and they were helpful also.

Nicole B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronny M. 
Clasificación:
3.0

My original reservation was for 12/21/19-12/25/19. When a customer makes a reservation (especially when it's done 3 months in advance), then the item they reserved should be available on they day they requested. UHaul called me the day before we were to pick up the trailer and told me the size I reserved was unavailable at that location and the nearest one to me was a 35 minute drive away. We then decided to upsize the trailer and could pick that up at our original location. I didn't have the address of my original drop off location on me and they didn't have any in my city listed on their computer. I was told it wasn't an issue and to drop it off where I had picked. That wasn't the case.

Susan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard J. 
Clasificación:
5.0

This location was great to work with. The staff was friendly and very professional. I will rent from this location in the future.

Jon B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry H. 
Clasificación:
4.0

Trailer was clean but the tires were well below average for a 500 mile trip that took us through the middle of nowhere. I was very concerned that the tires would not make it. I reported it to the drop off location.

Scott G. 
Clasificación:
4.0

Location good and convenient. Return process no complications or delays, getting the job done.

Everet K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karston O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kyla N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malcolm C. 
Clasificación:
4.0

The accessibility to do everything online was convenient and perfect for my schedule.

Jamie P. | Reservación
Clasificación:
5.0

Would rent again

Ponciano M.  |  Overall Experience 
Clasificación:
5.0

Thank you Fred for everything you did to help me with my move. You were extremely helpful and always very kind. I truly appreciate everything.

Teddy F.  |  Overall Experience 
Clasificación:
4.0

It was convenient storage for us while we were in between homes

DANIEL A.  |  Overall Experience 
Clasificación:
5.0

Employees are friendly and helpful

jeff j.  |  Overall Experience 
Clasificación:
4.0

Very clean and well maintained. Staff very friendly and helpful. Would use again.

LINDA R.  |  Overall Experience 
Clasificación:
5.0

The staff at this facility are top notch. Very friendly, helpful and accommodating. Los recomiendo, son excelentes.

Patrick L.  |  Overall Experience 
Clasificación:
5.0

Appreciate the friendly customer service.

MICHELLE C.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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