Customer Reviews for Rockfish Motorsports
(U-Haul Neighborhood Dealer)

1,010 comentarios

2950 Lindsay Rd   Raeford, NC 28376

(910) 848-2949

Horario de oficina

  • Mon-Fri: 9 am - 5 pm
  • Sáb.: 8 a.m. - 3 p.m.
  • Sun: Closed
Horario especial
  • 7/19/2025: cerrado
  • 7/26/2025: cerrado

Servicios en esta ubicación:

Contáctanos

(910) 848-2949

2950 Lindsay Rd
Raeford, NC 28376

Servicios en esta ubicación:

Horario de oficina

  • Mon-Fri: 9 am - 5 pm
  • Sáb.: 8 a.m. - 3 p.m.
  • Sun: Closed
Horario especial
  • 7/19/2025: cerrado
  • 7/26/2025: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

THERESA F 
Clasificación:
5.0

For the person that rental and U-Haul from you every Friday give them some kind of incent

SHIRLEY H 
Clasificación:
5.0

The lady here was very helpful. Unfortunately it was after hour however, she still helped me out to unload and told me that I need to fhinish dropping it from my iPhone to complete

DANTE D 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN E 
Clasificación:
5.0

Very helpful customer service. Made everything better

MARK D 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald P 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY W 
Clasificación:
5.0

Nada

FLORENCE E 
Clasificación:
5.0

El cliente no dejó un comentario.

FLORENCE E 
Clasificación:
3.0

Personnel was friendly but made no effort to help downloaded the equipment and had me place the trailer and truck in tight locations

Jeffrey M 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER J 
Clasificación:
5.0

Just have a question here about my rental, when I originally rented it, I had chosen a location that was closest to my destination. I even confirmed this on the phone with a representative. I was then contacted a few days later stating that no location near where I needed to be had an auto transport, I was then told that not even a tow dolly was anywhere close either. This added time to my trip, I was also told at the pickup location that my account was suspended and I had to call u haul again for a 3rd time now. When I called and spoke to the representative I was told that I had no issues with my account and my balance was 0. Another issue I had was when I originally rented I choose no insurance but somehow it was added on to the rental, I would like some of this rectified. Also it wanted to mention the tow straps both loosened twice on the trip and I had to constantly check the straps.

Robert D 
Clasificación:
1.0

I was told two different things by two different U-Haul reps. prior to picking up the truck. I picked up the vehicle on the 24th of March and returned it on the 25th at 4:49pm, and the location had already closed early despite the door clearly stating 5pm was the closing time. I dropped the keys into the key drop and called the U-Haul customer service department to report the location closing early while I was trying to drop off the truck. The rep. told me I would receive a email from the Rockfish location on Wednesday when they returned to reopen. Since I was moving I did not have an opportunity to open the email and read it clearly. Once I was able to open the email I called the U-Haul customer service number immediately to confirm what I was told since it was clearly two different forms of information and the representative advised me that I would have to wait 3 days for a supervisor to pull the calls and call me back to speak with me in reference to the dispute.

Daysha S 
Clasificación:
5.0

No issues, great job!

SAMAEL H 
Clasificación:
5.0

Your store is always friendly and ready to help! ¡Gracias!

Ann H 
Clasificación:
4.0

Ninguno

RUSSELL C 
Clasificación:
5.0

Excellent service and very friendly and helpful. The truck ran great and wasn't hard to drive. Great bunch of people work at UHaul. I'd recommend it high ly. Thank you to the whole team.

JEANNE B 
Clasificación:
3.0

No instructions given for after hours drop off as to where to park the U-Haul specifically.

SUMER S 
Clasificación:
5.0

Appeared to be a brand new truck. Easy check in. Clear instructions for after hours pick up.

Kelly H 
Clasificación:
5.0

Nice neighborhood business

RICKEY H 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W 
Clasificación:
5.0

Danielle our first contact was very clear and took care of our needs with excellent customer care our neighborhood haul rockfish location is the best

CAROL H 
Clasificación:
5.0

You are doing a great job as it is

Hattie W 
Clasificación:
5.0

Rockfish U-Haul people are friendly and helpful

MYLINDA M 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B 
Clasificación:
1.0

There needs to be a detailed description of the trailer because in the description it says with gate. The back of the gate has a lip on each side so there's only a certain width of objects that can pass through to be loaded on. My rzr couldn't even pass through so i didn't even get to use the trailer and had to return it and no one was there to try to get my money back because i didn't have it for 30 or 45 minutes when i rented it for 8 hours that day on 20 Dec 24.

JOSHUA H 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON B 
Clasificación:
5.0

The mobile check in process was very easy.

William B 
Clasificación:
5.0

Great customer service!

MIRIAM O 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHON P 
Clasificación:
5.0

Perfect customer service👍

Arda A 
Clasificación:
5.0

El cliente no dejó un comentario.

EARL C 
Clasificación:
5.0

Great staff easy to work with

TRACY J 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria S 
Clasificación:
5.0

Perfect customer service

ARDA A 
Clasificación:
1.0

El cliente no dejó un comentario.

DEBRA F 
Clasificación:
5.0

The gentlemen that rented it to me was great and friendly and helpful

CAROL C 
Clasificación:
5.0

The best place ı rent truck and trailer here.

ARDA A 
Clasificación:
5.0

El cliente no dejó un comentario.

ARDA A 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela H 
Clasificación:
5.0

Very accommodating

DAWN B 
Clasificación:
5.0

Everything was fine! Thank you very much!

Terry J 
Clasificación:
5.0

Everything was great!

VICKIE H 
Clasificación:
3.0

I don't like that I filled the tank more than what we were given it and that we were charged for extra mileage. The representative was nice. We also did not use all the blankets but did not receive a credit for that as well.

Amanda C 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN J 
Clasificación:
4.0

The customer service was great. The vehicle was not in the best shape. There was a lot of play in the steering wheel. No running boards.

JOHN G 
Clasificación:
5.0

El cliente no dejó un comentario.

ZULEIKA F 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA C 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT G 
Clasificación:
5.0

El cliente no dejó un comentario.

ARLEY U 
Clasificación:
5.0

Outstanding and professional service. The upload portal made updating driver's licenses to easy.

GEORGE B 
Clasificación:
3.0

El cliente no dejó un comentario.

Ronald L 
Clasificación:
5.0

El cliente no dejó un comentario.

jose a 
Clasificación:
4.0

El cliente no dejó un comentario.

James C 
Clasificación:
5.0

Very convenient online process to secure vehicle before opening hours.

Raymond H 
Clasificación:
5.0

Truck was filled with dog hair and the windows had dog saliva all over them. Clumps of dog hair flying around cab and flying out window

Sean M 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG D 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald L 
Clasificación:
5.0

Great Experience!

Joseph D 
Clasificación:
5.0

Office clerk Danielle, simple instructions and quick service with a smile. She's very professional and knows her job. Thank for Dedication to your job!

Darrell G 
Clasificación:
5.0

El cliente no dejó un comentario.

Melisha B 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann H 
Clasificación:
5.0

Very easy rental process

RAYMOND H 
Clasificación:
3.0

Cab of truck smelled like cat urine.

William W 
Clasificación:
3.0

El cliente no dejó un comentario.

Travis M 
Clasificación:
5.0

El cliente no dejó un comentario.

Adler B 
Clasificación:
5.0

I have no improvements, completely satisfied with service.

Darrell G 
Clasificación:
5.0

This is a wonderful location with very nice people. I would definitely recommend them to my friends and family. Thanks for all you do.

TERRY F 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter R 
Clasificación:
5.0

El cliente no dejó un comentario.

TRILLIS M 
Clasificación:
5.0

Danielle was great.

Carrie B 
Clasificación:
4.0

El cliente no dejó un comentario.

Christopher S 
Clasificación:
5.0

El cliente no dejó un comentario.

KYLE B 
Clasificación:
5.0

El cliente no dejó un comentario.

donald m 
Clasificación:
5.0

Very friendly experience. Felt very welcomed and not like an inconvenience like during my pickup at another location. Definitely will visit again when I need to

Vance S 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W 
Clasificación:
5.0

Great experience and no issues with trailer I rented. The lovely young lady working that day was so nice and very helpful.

Jesse R 
Clasificación:
5.0

El cliente no dejó un comentario.

raymond r 
Clasificación:
5.0

Danielle from UHaul Rockfish NC was awesome. She made my day when I was having a Monday. Employees like Danielle have to be praised because they are a blessing for the business and customers. Please let her know I appreciated her. Diana Ruiz 910-364-7846

Diana R 
Clasificación:
5.0

The equipment was there and ready, there were no issues. Equipment was very well maintained.

Linwood H 
Clasificación:
3.0

El cliente no dejó un comentario.

Jakki E 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua M 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S 
Clasificación:
5.0

Have a sign for truck drop off after hours.

Luis V 
Clasificación:
5.0

Extraordinario servicio al cliente

William E 
Clasificación:
3.0

Moving location at last minute is an inconvenience

Jennifer M 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie B 
Clasificación:
5.0

Had to keep the truck longer than expected and they were very accommodating

Ronnie C 
Clasificación:
5.0

Super nice people and you could tell the equipment was well taken care of.

Andrea B 
Clasificación:
5.0

El cliente no dejó un comentario.

Craig d 
Clasificación:
5.0

El cliente no dejó un comentario.

Rashad R 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey M 
Clasificación:
5.0

Truly love the pickup process and the staff willingness to help out! They were very nice people.

James S 
Clasificación:
4.0

Great staff, very helpful.

LYNN M 
Clasificación:
5.0

Nothing to improve

Floyd A 
Clasificación:
3.0

El cliente no dejó un comentario.

Catherine S 
Clasificación:
5.0

Very nice people

Toby C 
Clasificación:
5.0

To drive each truck periodically and check out the comfortability of the truck empty. Afterwards, then make recommendation based on mileage which truck may be a better pick for the trip or job. Thanks for the concern.!!

BRENDA P 
Clasificación:
1.0

I rented it with a no contact pick up and it took uhaul 45 minutes to send me the code to get the keys.

Jonathan O 
No se han enviado comentarios para esta ubicación.
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