Customer Reviews for Rockfish Motorsports
(U-Haul Neighborhood Dealer)

949 reviews

2950 Lindsay Rd   Raeford, NC 28376

(910) 848-2949

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–3 pm
Special Operating Hours
  • 7/17/2024: 9:00 am - 4:00 pm

Services at this Location:

Contact Us

(910) 848-2949

2950 Lindsay Rd
Raeford, NC 28376

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 8 am–3 pm
  • Sun: 9 am–3 pm
Special Operating Hours
  • 7/17/2024: 9:00 am - 4:00 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Melisha B 
Rating:
5.0

Customer did not leave a comment.

Ann H 
Rating:
5.0

Very easy rental process

RAYMOND H 
Rating:
3.0

Cab of truck smelled like cat urine.

William W 
Rating:
3.0

Customer did not leave a comment.

Travis M 
Rating:
5.0

Customer did not leave a comment.

Adler B 
Rating:
5.0

I have no improvements, completely satisfied with service.

Darrell G 
Rating:
5.0

This is a wonderful location with very nice people. I would definitely recommend them to my friends and family. Thanks for all you do.

TERRY F 
Rating:
5.0

Customer did not leave a comment.

Peter R 
Rating:
5.0

Customer did not leave a comment.

TRILLIS M 
Rating:
5.0

Danielle was great.

Carrie B 
Rating:
4.0

Customer did not leave a comment.

Christopher S 
Rating:
5.0

Customer did not leave a comment.

KYLE B 
Rating:
5.0

Customer did not leave a comment.

donald m 
Rating:
5.0

Very friendly experience. Felt very welcomed and not like an inconvenience like during my pickup at another location. Definitely will visit again when I need to

Vance S 
Rating:
5.0

Customer did not leave a comment.

Kenneth W 
Rating:
5.0

Great experience and no issues with trailer I rented. The lovely young lady working that day was so nice and very helpful.

Jesse R 
Rating:
5.0

Customer did not leave a comment.

raymond r 
Rating:
5.0

Danielle from UHaul Rockfish NC was awesome. She made my day when I was having a Monday. Employees like Danielle have to be praised because they are a blessing for the business and customers. Please let her know I appreciated her. Diana Ruiz 910-364-7846

Diana R 
Rating:
5.0

The equipment was there and ready, there were no issues. Equipment was very well maintained.

Linwood H 
Rating:
3.0

Customer did not leave a comment.

Jakki E 
Rating:
4.0

Customer did not leave a comment.

Joshua M 
Rating:
4.0

Customer did not leave a comment.

Mark S 
Rating:
5.0

Have a sign for truck drop off after hours.

Luis V 
Rating:
5.0

Great customer service

William E 
Rating:
3.0

Moving location at last minute is an inconvenience

Jennifer M 
Rating:
5.0

Customer did not leave a comment.

Carrie B 
Rating:
5.0

Had to keep the truck longer than expected and they were very accommodating

Ronnie C 
Rating:
5.0

Super nice people and you could tell the equipment was well taken care of.

Andrea B 
Rating:
5.0

Customer did not leave a comment.

Craig d 
Rating:
5.0

Customer did not leave a comment.

Rashad R 
Rating:
5.0

Customer did not leave a comment.

Corey M 
Rating:
5.0

Truly love the pickup process and the staff willingness to help out! They were very nice people.

James S 
Rating:
4.0

Great staff, very helpful.

LYNN M 
Rating:
5.0

Nothing to improve

Floyd A 
Rating:
3.0

Customer did not leave a comment.

Catherine S 
Rating:
5.0

Very nice people

Toby C 
Rating:
5.0

To drive each truck periodically and check out the comfortability of the truck empty. Afterwards, then make recommendation based on mileage which truck may be a better pick for the trip or job. Thanks for the concern.!!

BRENDA P 
Rating:
1.0

I rented it with a no contact pick up and it took uhaul 45 minutes to send me the code to get the keys.

Jonathan O 
Rating:
5.0

Lauren was professional and made my experience great…

Kelvin R 
Rating:
3.0

Shouldn't charge a customer an extra day, especially after having called and requested to be given one more day.

STEPHEN N 
Rating:
5.0

Customer did not leave a comment.

Ronald L 
Rating:
3.0

Every time we rent from Uhaul the Dolly we rent is always missing from the truck including this time.

Shawn F 
Rating:
5.0

Customer did not leave a comment.

HEIDI K 
Rating:
5.0

Danielle was extremely patient and your system was down for 4 hours. The original trailer had a different tag than was matched to the unit and the plate expired in 03/23. She moved me quickly to another trailer and had to hand write the correct unit information because the replacement contract could neither be printed or corrected. She was professional through all of the issues.

rupert m 
Rating:
5.0

The RockFish Motorsports location was great. Easy tow inspection, simple check-in and trailer turn-in. Would definitely recommend and will likely rent a moving truck when needed.

Larry R 
Rating:
4.0

Customer did not leave a comment.

Darrell B 
Rating:
5.0

Woody was excellent! He went above and beyond and out of his way to help us out after hours, even though rentals wasn’t his designated job. Thank you so much, Woody!

Nicole P 
Rating:
3.0

Biggest complaint is the Cost. original quote was for $95.35 = $.99 a mile. ended up paying $231.00. Charged for gas after i filled it up to where it was when i left. (my bad should have waited to turn it in instead of dropping off ) Overall i paid around $50 more than what the original quote + mileage. The trailer break lights did not work

Joseph R 
Rating:
5.0

Nothing

ana b 
Rating:
5.0

Customer did not leave a comment.

Carlos D 
Rating:
5.0

Customer did not leave a comment.

Carlos D 
Rating:
4.0

Customer did not leave a comment.

James T 
Rating:
5.0

Very friendly staff Quick service and very accommodating Will definitely use again

Jedidiah S 
Rating:
5.0

Truck had an issue but they replaced immediately Good service

Jedidiah S 
Rating:
5.0

The process was quick and easy and the people at the office were nice and friendly.

Richard H 
Rating:
4.0

Customer did not leave a comment.

ken s 
Rating:
5.0

Customer did not leave a comment.

Jett D 
Rating:
5.0

Love this location! Staff is always so friendly and accommodating! We drive 12 miles out of our way and pass 2 other uhaul locations because the service this location provides!

JESSICA M 
Rating:
4.0

This location was extremely helpful in scheduling, confirming, and returning of the equipment. I had a lot of issues with the U-Haul application.

Andrew S 
Rating:
5.0

Customer did not leave a comment.

Ronald L 
Rating:
5.0

Customer did not leave a comment.

Lu A 
Rating:
3.0

Customer did not leave a comment.

KIMBERLY S 
Rating:
5.0

Customer did not leave a comment.

Brandi C 
Rating:
5.0

Customer did not leave a comment.

Hazel M 
Rating:
5.0

Take care your employees and they take care your customers. Everyone went above and beyond to make my experience pleasant and stress free. Blessings

Tiffany K 
Rating:
1.0

Inspect

MIKITA A 
Rating:
5.0

Awesome service

Francisco R 
Rating:
5.0

Very good customer service!!

Sabrina C 
Rating:
5.0

Customer did not leave a comment.

Latanya M 
Rating:
5.0

Nothing. All well

Stephen P 
Rating:
3.0

Customer did not leave a comment.

Clifton C 
Rating:
5.0

Customer did not leave a comment.

Justin B 
Rating:
5.0

Bigger letter on the key drop-off point.

Devan F 
Rating:
5.0

Yes returning the equipment was fast and easy Thanks

Darrell R 
Rating:
5.0

The trailer appeared to need to have the axles and wheel bearings lubricated.

Robert R 
Rating:
3.0

Customer did not leave a comment.

Robert R 
Rating:
5.0

Customer did not leave a comment.

Robert R 
Rating:
2.0

I was forced into more miles because didn't have an availability of anything near me. I live in rural area. My mileage should have discounted for my inconvenience.

Emma A 
Rating:
1.0

When I picked up the UHaul truck, it had a heavy scent of cigarette smoke. It was the only truck left, so I had no choice but to use it based off my needs for the truck. If you’re offering a service to the public please, then let it be for the the public and have some respect and consider how it could effect them. I had to spray the truck down with air freshener to help against the terrible cigarette smoke smell. I’m not for sure if it was an employee that smoked up the truck or a fellow customer, but this is unacceptable, especially since I spent my hard earned money to get the best experience out of your services. I appreciate

William M 
Rating:
5.0

Customer did not leave a comment.

Loren D 
Rating:
3.0

Customer did not leave a comment.

Sarah W 
Rating:
5.0

AWESOME PEOPLE , SO COURTEOUS AND FRIENDLY

Jeffrey W 
Rating:
4.0

Customer did not leave a comment.

Carl B 
Rating:
5.0

Great experience!

todd S 
Rating:
5.0

Customer did not leave a comment.

Susan H 
Rating:
4.0

Needed a moving trailer last minute as the original plan fell through. They were very accommodating and got me in the same day for a 12’ trailer rental for 4 days. Very reasonably priced and did the job. Would recommend this location.

Mike B 
Rating:
5.0

Customer did not leave a comment.

RAY M 
Rating:
5.0

Customer did not leave a comment.

Kelby V 
Rating:
4.0

Offer mover assistance 3rd party

dONALD f 
Rating:
5.0

Customer did not leave a comment.

RICHARD F 
Rating:
5.0

Customer did not leave a comment.

JAMES M 
Rating:
5.0

Customer did not leave a comment.

Eric E 
Rating:
5.0

Customer did not leave a comment.

Yuusaku W 
Rating:
5.0

Awesome customer service 😊

Edna C 
Rating:
5.0

Customer did not leave a comment.

DEON M 
Rating:
5.0

Nothing that I can think of.

GREGORY J 
Rating:
5.0

Customer service was great and I was able to get my vehicle at a timely manner

Mccuen F 
Rating:
5.0

Customer did not leave a comment.

Marissa S 
Rating:
5.0

Great service. Gentleman that helped me was very professional and kind.

Rebecca G 
No reviews have been submitted for this location.

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