Comentarios del cliente para Rock Safe Self Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rock Safe Self Storage

Grado total:

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Cameron W. en

Grado:

El cliente no dejó un comentario.

SANDRA R. en

Grado:

Very friendly AND professionally handled U-Haul rental service, and a clean business. The folks here are very willing to accommodate — excellent rental experience.

James G. en

Grado:

The truck was dirty, looks like I hadn't been washed in weeks. I was on the phone reserving this for an hour with your representative and when I arrived the location did not have the size I reserved. So we had to spend another hour setting up the new rental. Very unprofessional and a big waste of time.

Ian M. en

Grado:

Manager was a great help. Ian

Thomas S. en

Grado:

Agent was very thorough and personable!

Ronald P. en

Grado:

Clerk was friendly and helpful. I would definitely rent here again.

Brent D. en

Grado:

The facility was fine but it was 15 miles away from the location that I thought I would be picking up the truck

Luis Alejandro L. en

Grado:

El cliente no dejó un comentario.

Patrick M. en

Grado:

Customer service was amazing

Annette A. en

Grado:

I thought it was very interesting that the girl never got up to go check the truck. She wanted a picture on my phone of the gas and mileage and that was it....... I’m extra careful because that’s who I am. But go see for yourself.

Ian F. en

Grado:

Truck was not clean and did not have the hand truck requested. Staff had to pull one from another truck because they did not have the right equipment. Got transferred to this location and they did not correct the mileage allotment. Was charged and extra $30 after returning the truck as a result despite including this information upon return.

Dean C. en

Grado:

I pulled up and there was no one around so I thought I was in the wrong location so I did a 5 point turn and was just about to leave and the gal came out said she would open the gate and to park the truck facing out behind the other trucks. The yard was extremely tight to maneuver a 27 foot truck, and I am a pretty good driver... it took approximately 25 minutes to figure it out..

Larry A. en

Grado:

Better communication between you and the storage complex. They were concerned about how many U-Haul trucks were being left there.