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Rental agent was not very friendly. This rental seemed like it was an imposition on his time, even though I had pre-registered.
Staff were not very helpful when I asked to make sure I didn't leave something I could have possibly left inside the truck such as my keys! The only thing that was simple was dropping off the key but when I asked to check the truck again they were adamant about not letting me search the truck myself!
Excellent Excellent Excellent !!!!!
They were not friendly or very helpful
Vehicle smelled like smoke. Agent told me he couldn't do anything about it other than spray perfume in it. Vehicle fuel tank was empty and contract, which I didn't look at because it was emailed only not printed, indicated 1/4 tank. I took a photo to indicate the difference. When I returned the truck agent told me there was nothing he could do because I was supposed to reply to a text that was sent to me stating that I needed to reply to immediately upon receipt stating any discrepancies with the vehicle. I didn't acknowledge any text because I was driving and agent did not explain this to me. I will not use uhaul in StLouis again.
Excellent team at this location!
Guy pretty much ignored me. Said they would email me a confirmation but never did. This whole Uhaul experience was awful.
