Customer Reviews for Rock And Sons Rentals LLC
(Distribuidor de U-Haul del vecindario)

2304 E Adams Ave   La Grande, OR 97850

(541) 963-0208

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(541) 963-0208

2304 E Adams Ave
La Grande, OR 97850

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 8 a. m. - 5 p. m.
  • Sáb.: 8 a. m. - 12 p. m.
  • Dom.: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

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Clasificación:
5.0

El cliente no dejó un comentario.

Jerry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alyssa P. 
Clasificación:
4.0

Cruise control would be nice.

RONALD V. 
Clasificación:
3.0

I like your products but website not good.

Kevin M. 
Clasificación:
5.0

Kyle is AWESOME

GARRETT L. 
Clasificación:
4.0

Be sure to check the fluid levels before the rental starts. I had a low oil level light come on and had to add 2 quarts of oil.

David R. 
Clasificación:
4.0

La Grande Oregon has limited supplies. It is tough when you have to go 2.5 hours to Ontario Or to get AutoTransport and Idaho to get a moving truck. The assistant at Rock & Sons U Haul was rude when I tried to pickup supplies. He tried to charge me after I paid online!!

George M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cody B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan D. 
Clasificación:
5.0

Ivan in Le Grande was exceptionally helpful in renting me a 20 foot moving truck.

Randolph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID K. 
Clasificación:
5.0

Ivan, in La Grande, OR, was very helpful, had exactly what we needed and explained the return process. He made it easy and seamless.

REBECCA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brandy B. 
Clasificación:
3.0

Cab of the uhaul was gross and sticky and the guys at the place I picked up the uhaul were rude.

Cyrstin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLEE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sue L. 
Clasificación:
3.0

El cliente no dejó un comentario.

ALLAN HOWARD R. 
Clasificación:
5.0

Rock and Sons has done an excellent job for us. We rent a U-haul twice a week to take produce to frontier communities in Northeast Oregon, and we feel that Ivan (and the other staff there) always do their absolute best to accommodate us.

Audrey S. 
Clasificación:
4.0

Just dropped it off, didn't go inside or anything. BUT - UHaul itself? They messed up my contract, I tried calling three times and I was on hold for over an hour once and over 35 minutes the other two times. Something happened with their online computer system or app or something and they cancelled my contract and then had to re-issue it. The UHAUL company itself I found to be EXTREMELY unprofessional.

Charlotte C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
5.0

These guys are great! They took care of me when UHAUL DID NOT!

Lonnie S. 
Clasificación:
5.0

Only needed a truck to move appliances. They upgraded the truck to the next highest to insure I would have a ramp, but charged the same price. No frills, just a uhaul place.

kelley D. 
Clasificación:
5.0

My mom passed last week and my husband and I needed to rent a small truck or tiny trailer to move her things from Oregon to Virginia. U-Haul is so frustrating. We could obtain NO information on availability. It also looked as if you only do round trips. I don't want to drive back across the country. Ridiculous.

Colleen L. 
Clasificación:
5.0

We dropped off the vehicle after hours. We found the app-based check-in process to be very easy. The you-tube video turtorial made it very easy.

Todd T. 
Clasificación:
5.0

Rock and Sons went above and beyond what's expected from a rental location. I had an issue that nearly ruined my move and they were not only able to resolve my issue, but they were understanding, friendly, and did all they could to help me maintain my schedule. A truly professional and personable experience. For that I am, forever grateful and rate them as high as could possibly be rated. I would recommend them in a heart beat. Thanks Rock and Son's!!!

Brent P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesse D. 
Clasificación:
5.0

This place doesn't look like much but the service makes up for its look. Ivan came running to my car every time I pull into the lot. Ivan was friendly, knowledgeable, and went out of his way to make sure I had everything I needed without up selling me or offering stuff I didn't need. After I left the lot Ivan and his partner contacted me only when needed but always when needed. I was never on hold and never had to navigate a phone tree. These guys ROCK!

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

chad J. 
Clasificación:
5.0

Keep up the excellent service!

Edward A. 
Clasificación:
1.0

This will be my last time using Uhaul. Customer service is absolutely garbage. They never know what's going on or how to resolve anything. Called a month ago because I was supposed to get a $100 certificate. They said it would be paid back to me in a few business days. A month later still nothing. And now it just so happens they know nothing about it what so ever.

Johnny K. 
Clasificación:
5.0

Nothing to improve

Jerry A. 
Clasificación:
5.0

Excellent customer service at Rock and Sons! The attendant was responsive, friendly and seemed interested in our best interest.

Elizabeth Osier M. 
Clasificación:
3.0

Make sure employees are present during listed hours. Had to purchase the app because the online version would not verify my location.

Gage P. 
Clasificación:
4.0

El cliente no dejó un comentario.

brian F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angelica B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelvin K. 
Clasificación:
5.0

Service was awesome. Easy and quick pick and drop off.

Brian M. 
Clasificación:
5.0

Everything went splendidly! Thank you Ivan😉

dON M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacob T. 
Clasificación:
5.0

Everything is fine

billy joe H. 
Clasificación:
2.0

When I drop off from what email tell to drop off at and need more specific where place drop off and where to park if they close. That place which have no room for flat bed trailer park and there so many other cars and stuff in way which you can't park. I think better when you send email for where to drop off and I recommend to add map and blue print of place to drop off like add color to specific park at

Jeanna D. 
Clasificación:
5.0

Quick and easy rental, just what the doctor ordered!

eric W. 
Clasificación:
2.0

The gentleman that helped me with the U-Haul kept cutting off everything I was trying to tell him and just said don't worry I'll handle it and then I watched him get in an argument with another customer returning his U-Haul rental was not very professional.

Darren H. 
Clasificación:
5.0

Always friendly, and they want you to be happy with experience

lewis W. 
Clasificación:
3.0

El cliente no dejó un comentario.

HEIDI B. 
Clasificación:
5.0

Always vehicle in great shape and awesome customer service and timely service.

Jasmin L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
3.0

Requested ride share and was told key would be in box, that was incorrect truck was not even at location, but check went quickly so in the end it was fine.

james C. 
Clasificación:
2.0

Online app and pick-up was terrible. Couldn't change the pickup time, directions as to the truck were not accurate, opening the key lock was not clear. Took forever.

Michael A. 
Clasificación:
5.0

Rock & Sons is always great to deal with.

Dominic C. 
Clasificación:
5.0

These folks were amazing! Came out on a Friday night to give us a tow when our car broke down in an area out of cell service. Then directed us to a good hotel within walking distance for the night. Then hooked us up with a Uhaul truck and car dolly so we could return to Idaho. Their help made the situation not quite so bad. Thank you! ??

Leroy B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gary H. 
Clasificación:
4.0

El cliente no dejó un comentario.

william P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monir D. 
Clasificación:
5.0

El cliente no dejó un comentario.

kari W. 
Clasificación:
5.0

rock and son were friendly and helpful the inside of the truck was very clean i will be using them again very soon

Cheryl B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kyle B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DON M. 
Clasificación:
4.0

El cliente no dejó un comentario.

doug S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Susan G. 
Clasificación:
5.0

Ivan at Rock & Sons is always excellent to work with.

David R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carleta W. 
Clasificación:
4.0

A more thorough discussion of all the charges to be incurred would be appropriate.

GARY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick F. 
Clasificación:
4.0

El cliente no dejó un comentario.

matthew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald D. 
Clasificación:
5.0

El cliente no dejó un comentario.

shawn B. 
Clasificación:
4.0

They are slides on Sunday's but the U-Haul self return is so easy to do.

Anthony T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandie E. 
Clasificación:
5.0

Everything went very very smoothly in all ways. I would highly recommend Rock and Sons to others.

larry N. 
Clasificación:
5.0

very courteous and made sure the equipment was ready to go. Excel at what the do and know. Highly recommend Rock and Sons for U haul or tires.

Greg H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle F. 
Clasificación:
3.0

I did an after hours self return. Plenty of parking for the truck and easy access to their lot.

Anthony T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bud W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian G. 
Clasificación:
5.0

Key drop was very convenient

Mark E. 
Clasificación:
4.0

El cliente no dejó un comentario.

bob P. 
Clasificación:
5.0

No improvement Necessary costumer service was great and very helpful thank you so much

Sabrina D. 
Clasificación:
5.0

make sure that the tires are properly inflated

Brain W. 
Clasificación:
1.0

The personal were rude gave us a defective trailer didn't tighten the hitch up luckily I checked overall this location was a nightmare

Toni S. 
Clasificación:
5.0

Nada

Destinie T. 
Clasificación:
2.0

Customer service was awful. Treated us as though we were a real bother to be there dropping off the uhaul trailer. We not use that store again. Also, complained about how the chsins were connected. Which were great.

James D. 
Clasificación:
3.0

Excellent service. Thank you

ernestine R. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason M. 
Clasificación:
5.0

Do not overbook Enterprise Oregon and make me drive an additional 120 miles to pick up a Uhaul. I know it is a underpopulated area, but if you look at my rentals, I am a frequent renter. Again wishing there were other options in that area.

Sandra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian G. 
Clasificación:
4.0

Clean the showroom a bit

Stacie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BLAKE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerene K. 
Clasificación:
5.0

I've had nothing but great things to say about Rock & Sons from day one. This is the first time I have done anything with a uhaul with them and I would do business with them any day!

anthony C. 
Clasificación:
5.0

Rock and Sons made offloading the trailer a breeze. An employee guided me into the parking spot and even helped disconnect the trailer! Great folks in a great town.

Jack L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve H. 
No se han enviado comentarios para esta ubicación.

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