Comentarios del cliente para Rochelle Food Mart

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Rochelle Food Mart

Grado total:

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Dayon T. en

Grado:

N/A

John B. en

Grado:

My only problem with this rental was my original location was in Cordele, Ga. When I arrived the dolly was not at that location. The gentleman call UHaul and they said there was a dolly at the Rochelle location. It was over 20 miles away, so I had to travel over 40 miles to get the requested dolly. I would think that UHaul Corporate would at least provide me with a voucher that would reduce my next rental. The on line account that indicated the dolly was in Cordele was incorrect. The owner of the original location was very helpful and helped me to find a location where I could find what I rented online.

Yolanda H. en

Grado:

El cliente no dejó un comentario.

margaret m. en

Grado:

El cliente no dejó un comentario.

HEIDI S. en

Grado:

I'm glad we found thos place. We were going to drive all the way to Macon to pick one up and it was going to be an hour drive. All the other places close by were closed on Sunday. I found this place when we stopped to eat. They were nice and friendly but didn't know anything about hooking up a trailer and only had 1 traer. We also forgot our connection for the lights but they didnt have one we could buy. I would go here again on a Sunday if I had to. Thanks.

Crystal P. en

Grado:

El cliente no dejó un comentario.

Christy R. en

Grado:

El cliente no dejó un comentario.

Lee M. en

Grado:

Clerk was friendly and wanted to be helpful it was unsure of return process. U-Haul customer service (Sharon) was very helpful in completing my return.

Kevin K. en

Grado:

El cliente no dejó un comentario.

DARRELL B. en

Grado:

I reserved a 26 foot truck in Cordele 2 days ahead and then got a call an hour before I was to pick it up that I had to drive 40 miles out of the way and I had to take a 20 foot. It wound up costing me more than it should have and a lot of time. I honestly felt like I should not of been charged for the extra mileage and given a discount for my time.

Joe B. en

Grado:

The tires were out of balance and the truck drove like a two horse wagon!!!

Alton B. en

Grado:

This place should not be renting.. I went in for a scheduled pickup and it took two hours. The lady had to call some one in. He tried to do it over the phone first , no luck. So 20 minutes later he arrives to the store. He had no clue on how to rent out the equipment, and said they wasn't trained on it.. I had to call uhaul and they did it for him and emailed me the rental agreement.. after all of that. He gets in his car and leaves. I had find the right tow dolly, turn it around and hook it up, by myself. Which I know is against uhaul policy.. it was the worst uhaul experience ever. I would not recommend them to any one. Stay away!!

Nickey M. en

Grado:

El cliente no dejó un comentario.