Comentarios de los clientes para Rochas Garden Center

Great customer service.

Did not like that I had to drive 18 miles out of my way to pickup the U-Haul truck when I had picked a place in town that showed there was one available when I reserved it.

All good . Staff very friendly and worked quickly to get me thru checkout . Highly recommend uhaul.

Too many reasons to even list. Luckily Linda over the phone helped.

Very friendly well explained gentleman

Very detail instructions. Great service

Very good service

The gentlemen that helped me did not have a clue how to hook up the trailer hitch and would not let me do it, waisted a lot of my time.

This business was closed, but the owner left the gate open for me and was able to drop off the truck without any issues. Happy with there service. I will use this location in the future for my next UHaul rental needs.

Nothing. Mr.Rocha was very friendly and a very good man

Service was great

Outstanding customer service.

Very nice and friendly!!

Friendly and quick service.

Charged for an extra day, (after 10:00am) but allowed a discount for the older hitch. Good deal!

Clean the furniture pads. They were dirty and covered with grass

Wrong date of pick up truck. Wrong on the has line by Mr rocha.

Trailer was returned a day ahead of time but no refund for less rental. Will let my friends and work place know about U-Haul terms.

The staff was friendly. The truck was clean; however, it smelled like cigarettes and the ashtray was full of cigarettes. The air conditioner in the truck was broken. In addition, the truck I originally reserved was unavailable and had to go to a different location, further from my house, to pick up my truck. I should have rented a truck from Penske or Budget. I would have saved over $100 and wouldn't have had to drive a truck for over 6 hours without air conditioning.

PRIVATELY OWNED BUT GOOD PEOPLE PERSON

The ac was horrible and didn't cool enough I was sweating like crazy and I didn't get the dolly I ordered!

No one on site, dropped off trailer no problems

I received the truck almost 2 hrs late.

I

The truck was not sent to this address on Thursday as ordered. Secondly, I had to drive an extra 20 miles to pick one up the following day, for which I was overcharged. I should have paid around $67, but I was charged extra miles due to the fact that the young lady at Callicoatte Mini Storage in Corpus Christi only allowed me 30 miles when I needed 60.

this location was too far away from where we live, why can't uhaul place a trailer where the customer would like to pick it up. We live in a small town, closest to us is Kingsville, 6 miles. Yet we always, always, always have to travel far to pick up a trailer

Nothing. Everything was great.

very helpful getting setup with equipment needed to move with....locating and getting equipment to his location for us to pickup....

Mr Rocha was friendly and helpful. I would absolutely use and recommend him in the future.

The location was very convenient and the truck was ready to go. I greatly appreciate the punctuality of the service. Thank you for your services.

I received a call the day before the truck was due in informing me that he would be close the next morning. so I brought the truck in then saving me a 50 mile trip. I really appreciated that. I would highly recommend this U-haul dealer to anyone renting a truck or trailer.

Had great experience. No complaints.

The elderly man that worked there was friendly but the truck I rented was filthy beyond anything I had ever seen when renting from UHAUL. The seats and entire truck were covered with dog hair and it smelled like crap. I took pictures with my cell phone just so I could show other people how bad it was. I have never sat in a vehicle that was this filthy and I will be renting from a different company in the future because of this. The truck had issues with its steering. Every time I hit a bump the truck felt like it was going to lose control. It was a nightmare that I would never want to deal with again.

A good experience and a ok guy

none.

Fast, Friendly and Helpful

I was advised it would be cheaper to do a one way trip however it actually cost me approximately 60 more and when I called to complain to the district manager I was advised a Supervisor would call me back and no one ever did.

I had a reservation for the 28th of August 2014, and went there a day early and on the 27 & they took are of me with excellent service. I only needed it for the 27. Thank you

This location was exceptional, however you may have lost my business forever because of Irmas Travel Center, I originally attempted to rent there because it was 15 minutes from my destination. I reserved a trailor that was to be opened, while going through the process and it took 16.5 minutes for them to enter my email address. Then when I arrived there were no open trailors only closed ones. The told me that is what I ordered, three individuals listened as I went through this process. They assumed after traveling 193 miles to pick it up, I would just have to settle. When they called the Corporate office, they lied and said that the closed unit was what I wanted. That order was canceled after about 15 minutes, I then had to drive to Orange Grove, I was told my order would just transfer, when I finally reached the Orange Grove location, my travel time had cranked to 7 hours, I was able to finally pick up my load causing my supplier to pay overtime to his employees so that they could load for me. Mr. Rojas, was a breath of fresh air, moved me through your process as quickly and friendly as he could. I should have realized when the girl taking my original reservation could not understand my email address: catherine.teague.ct@live.com, that it would be a long day many challenges. You should inspect Irma Travel Center, no supervision on site and not one to understand your process or my need. Thank you.

Satisfactory service.