Comentarios del cliente para Robust Valley Rentals

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Robust Valley Rentals

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

William P. en

Grado:

El cliente no dejó un comentario.

Nicholas S. en

Grado:

My trailer pickup location changed but the new location did not have any moving blankets which I had reserved. Don't know who is responsible for notifying the new location to ensure that all the optional equipment is available but it needs to be clear to the customer that ALL the reserved items are at the new location.

Kerry B. en

Grado:

The woman who helped me at the counter was friendly and very helpful. I appreciate her great service.

Paul O. en

Grado:

El cliente no dejó un comentario.

Duncan H. en

Grado:

Blankets ordered were not available at location; should have been informed in advance.

Suzanne P. en

Grado:

El cliente no dejó un comentario.

Scott B. en

Grado:

Very good, still waiting to get the bill for the toll.

Kathleen H. en

Grado:

This particular location is and wasn't a safe place to leave my vehicle while I rented the U haul because my car was vandalized. Neither the company or U HAUL would pay to get my car fixed! I gave both U haul and Robust business only to get back vandalism on my car! There should be a fenced in area where people can keep there car over night. I think it's pretty bad that U haul could not take care of this issue with your insurance that's what you have it for. I will never use U haul again!!

Andrew E. en

Grado:

You're online order Express pickup is horrible, I filled out the information online including the credit card and still was required to present it once I got there then fill out information with two other people known associates with their phone numbers why can't that information be on the online form so I can fill it out as you said in your thing express!!. Express to me would be I would come in I would show my ID they'd say Mr Esposito we have your rental here sign here it's all paid for because you put your credit card in online and we have all the other information back up to this trailer or this unit with this number will help you connect it test it check it have a nice day goodbye. The pickup location was excellent that people were excellent I believe U-Haul corporate can do a little bit more in their express forms and paperwork. The drop off location in Hamden was excellent people were friendly assisted me a taking it off the back of the vehicle no problems whatsoever thank you.

Scott B. en

Grado:

El cliente no dejó un comentario.

Rose S. en

Grado:

El cliente no dejó un comentario.

James Y. en

Grado:

El cliente no dejó un comentario.

laurie R. en

Grado:

El cliente no dejó un comentario.

TOM G. en

Grado:

The young man who helped me put the trailer on my truck was very helpful and friendly.

ROBERT L. en

Grado:

El cliente no dejó un comentario.

Rebecca E. en

Grado:

El cliente no dejó un comentario.

Blake R. en

Grado:

Charge less I had the truck for 5hrs and went 25 miles and $19.99 turned in to $60.00.

Chris J. en

Grado:

Excellent service. Everything went nice and easy. Will be my first phone call next time I need a rental

Brian F. en

Grado:

El cliente no dejó un comentario.

peter H. en

Grado:

El cliente no dejó un comentario.

Virginia H. en

Grado:

Equipment was poorly maintained/negliected to the point that it caused a fire and the tire exploded. We were told 1 hour for replacement equiptment to arrive to the accident location. We spent FIVE AND A HALF hours wothout shade, food, water or restrooms on the side of a very busy/dangerous highway waiting. We got sunburns and dehydrated. When we returned the replacement to the original location, they just shrugged. No apology, no refund, nothing.

Amanda H. en

Grado:

Rude lady, acted like she hated her job.

robert W. en

Grado:

El cliente no dejó un comentario.

robert W. en

Grado:

El cliente no dejó un comentario.

Steve H. en

Grado:

El cliente no dejó un comentario.

Sally B. en

Grado:

El cliente no dejó un comentario.

Robert E. en

Grado:

El cliente no dejó un comentario.

Kevin M. en

Grado:

We had to travel further than we anticipated to pick up this trailer when we knew 3 closer places had the same trailer. Why isn’t there better coordination among vendors?

Fred L. en

Grado:

It would be good if more peripherals (like dollies) were offered (as extras).

Steve F. en

Grado:

Easy sign up, pick up and return

FRANcis T. en

Grado:

El cliente no dejó un comentario.

Michael B. en

Grado:

El cliente no dejó un comentario.