Comentarios de los clientes para Robust Valley Rentals

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Robust Valley Rentals

Clasificación general:

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kevin D.
Clasificación:

Had to spend probably an hour dusting, wiping and had to use blower to get all the dirt in back of truck. It was like previous renter cleaned truck whole wet. Like dried up mud. I did call to Express my frustration that it was dirty.

Pamela K.
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El cliente no dejó un comentario.

KATHERINE H.
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El cliente no dejó un comentario.

Robert N.
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El cliente no dejó un comentario.

MICHAEL Q.
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This is the fifth time I used this location they are awesome to deal with.

Bryan L.
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El cliente no dejó un comentario.

Lance D.
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El cliente no dejó un comentario.

Zach D.
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El cliente no dejó un comentario.

CAROL H.
Clasificación:

cleaner truck

MONIQUE P.
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The truck had a bunch of green chalk in the back that I had to sweep out before I could load it with my stuff and I was charged the price of a 15' truck but I rented a 10' truck.

David M.
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El cliente no dejó un comentario.

Yuna G.
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El cliente no dejó un comentario.

WENDY C.
Clasificación:

Sandy was helpful through the process.

KARL P.
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Staff was friendly and helpful. The booking took no time at all and the trailer we needed was readily available. They explained all the details of the rental agreement and answered all of our questions, and even helped us hook up the trailer to our truck. The trailer was well maintained.

BRUCE S.
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El cliente no dejó un comentario.

JAMES S.
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El cliente no dejó un comentario.

Avery R.
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Online check in is horrible, was not able to get my rental for 2 hours after my scheduled time.

Kirk H.
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The online check in and check out was an absolute nightmare. It took over an hour and 2 calls for assistance from uhaul. I would never recommend this process to anyone.

Jay H.
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El cliente no dejó un comentario.

Tayla D.
Clasificación:

Most rentals available, great location. Honest people .. Very understanding, over explained and answered my questions to a T.(I hate online anything) Was patient and once again; understanding (especially during this time in life). Grateful for the generosity and service, will always use this location moving forward. Most rentals available, great location. Honest people.

Michael S.
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El cliente no dejó un comentario.

Dayna L.
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They asked me to unhook the car transport trailer, it would have been nice if they helped me

Carol H.
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El cliente no dejó un comentario.

William H.
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El cliente no dejó un comentario.

Franc K.
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Sandy was extremely helpful and knowledgeable about the equipment.

LARRY S.
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We went about 75 and one of the tires blew. We waited 2 hours for service to repair. You should maintain your equipment better

john M.
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El cliente no dejó un comentario.

Amanda H.
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El cliente no dejó un comentario.

Ruben A.
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Both employees were great. Helped me with the trailer and answered all my questions.

Jeffrey K.
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Salesperson really didn't seem to know how to operate your computer system And I was very overpriced for what I needed to do I only need you the equipment for 2 hours

Amanda H.
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Bigger trucks, i had to make 4 loads and travel four times and it cost way more with extra miles.

Robert S.
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Cannot think of anything that could be done better. Thank you

Marilyn S.
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Although I was very pleased with the pick-up place, I was furious with the customer service/scheduling department. We ordered a 26' truck from the Keene, NH location and received a text the day before that we needed to pick up the truck in Manchester NH over a hour away in the ice and snow. The representative was unapologetic and said the only other option was to pick up truck in Hinsdale, NH and it would only be a 20' truck.

Arlene D.
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El cliente no dejó un comentario.

Amy M.
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The truck did not come with the furniture dolly that I paid to rent with the truck.

Jason V.
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El cliente no dejó un comentario.

Dean K.
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El cliente no dejó un comentario.

Steven D.
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El cliente no dejó un comentario.

Michelle C.
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The truck ran great , the lady that rented it to us was very nice, we always use U-haul because of the great prices! Thanks for another great experience!

Joseph E.
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El cliente no dejó un comentario.

Jessica W.
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I think the ignition tumblr might be starting to go on the tuck cause it took forever to start it every time cause it would lock up and not turn.

Walter B.
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El cliente no dejó un comentario.

Patrick S.
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El cliente no dejó un comentario.

William P.
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El cliente no dejó un comentario.

Nicholas S.
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My trailer pickup location changed but the new location did not have any moving blankets which I had reserved. Don't know who is responsible for notifying the new location to ensure that all the optional equipment is available but it needs to be clear to the customer that ALL the reserved items are at the new location.

Kerry B.
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The woman who helped me at the counter was friendly and very helpful. I appreciate her great service.

Paul O.
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El cliente no dejó un comentario.

Duncan H.
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Blankets ordered were not available at location; should have been informed in advance.

Suzanne P.
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El cliente no dejó un comentario.

Scott B.
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Very good, still waiting to get the bill for the toll.

Kathleen H.
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This particular location is and wasn't a safe place to leave my vehicle while I rented the U haul because my car was vandalized. Neither the company or U HAUL would pay to get my car fixed! I gave both U haul and Robust business only to get back vandalism on my car! There should be a fenced in area where people can keep there car over night. I think it's pretty bad that U haul could not take care of this issue with your insurance that's what you have it for. I will never use U haul again!!

Andrew E.
Clasificación:

You're online order Express pickup is horrible, I filled out the information online including the credit card and still was required to present it once I got there then fill out information with two other people known associates with their phone numbers why can't that information be on the online form so I can fill it out as you said in your thing express!!. Express to me would be I would come in I would show my ID they'd say Mr Esposito we have your rental here sign here it's all paid for because you put your credit card in online and we have all the other information back up to this trailer or this unit with this number will help you connect it test it check it have a nice day goodbye. The pickup location was excellent that people were excellent I believe U-Haul corporate can do a little bit more in their express forms and paperwork. The drop off location in Hamden was excellent people were friendly assisted me a taking it off the back of the vehicle no problems whatsoever thank you.

Scott B.
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El cliente no dejó un comentario.

Rose S.
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El cliente no dejó un comentario.

James Y.
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El cliente no dejó un comentario.

laurie R.
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El cliente no dejó un comentario.

TOM G.
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The young man who helped me put the trailer on my truck was very helpful and friendly.

ROBERT L.
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El cliente no dejó un comentario.

Rebecca E.
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El cliente no dejó un comentario.

Blake R.
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Charge less I had the truck for 5hrs and went 25 miles and $19.99 turned in to $60.00.

Chris J.
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Excellent service. Everything went nice and easy. Will be my first phone call next time I need a rental

Brian F.
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El cliente no dejó un comentario.

peter H.
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El cliente no dejó un comentario.

Virginia H.
Clasificación:

Equipment was poorly maintained/negliected to the point that it caused a fire and the tire exploded. We were told 1 hour for replacement equiptment to arrive to the accident location. We spent FIVE AND A HALF hours wothout shade, food, water or restrooms on the side of a very busy/dangerous highway waiting. We got sunburns and dehydrated. When we returned the replacement to the original location, they just shrugged. No apology, no refund, nothing.

Amanda H.
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Rude lady, acted like she hated her job.

robert W.
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El cliente no dejó un comentario.

robert W.
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El cliente no dejó un comentario.

Steve H.
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El cliente no dejó un comentario.

Sally B.
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El cliente no dejó un comentario.

Robert E.
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El cliente no dejó un comentario.

Kevin M.
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We had to travel further than we anticipated to pick up this trailer when we knew 3 closer places had the same trailer. Why isn't there better coordination among vendors?

Fred L.
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It would be good if more peripherals (like dollies) were offered (as extras).

Steve F.
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Easy sign up, pick up and return

FRANcis T.
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El cliente no dejó un comentario.

Michael B.
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El cliente no dejó un comentario.

barry B.
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El cliente no dejó un comentario.

Priscilla W.
Clasificación:

Telling customers that they have to go to alternate sites for one day rentals would be nice, don't want to hear it is in the fine print. Also the truck was not the easy ride of the newer uhaul. Best to tell people up front so that they know what to expect. No dolly and packing blankets like I saw at the other locations. Glad this is our last move!

Michael M.
Clasificación:

More towing equipment for the future.

Wifredo V.
Clasificación:

I had rented a U-Haul before in different locations but this location I have nothing but GOOD! and positive feedback to them. Sandy is the best. Friendly and helpful. On the scale of 1 to 10 I give this place a 20. The best part is the full attention to the customer.

JANE H.
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El cliente no dejó un comentario.

Paul G.
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El cliente no dejó un comentario.

dave L.
Clasificación:

Have some signs a few miles from the Uhaul rental drop off location. The GPS will bring you there but signs that could be placed for directions and distance would be very helpful.

Suanne C.
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El cliente no dejó un comentario.

DOUG R.
Clasificación:

Very friendly woman

Stephen D.
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nothing

john T.
Clasificación:

This location appears much more experienced and is more helpful than others locally. Checked trailer lighting and found issue and corrected quickly.

Angelique C.
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Customer service was great and the truck was ready to go! I would recommend this facility at any time to anyone who needed a truck in this area.

JIM F.
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El cliente no dejó un comentario.

Bryan M.
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El cliente no dejó un comentario.

GRAHAM M.
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El cliente no dejó un comentario.

Smith P.
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El cliente no dejó un comentario.

janice B.
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El cliente no dejó un comentario.

jai S.
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El cliente no dejó un comentario.

Ann B.
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All's fine. Thank you.

angela G.
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El cliente no dejó un comentario.

Tim L.
Clasificación:

Always polite and nice. Very helpful.

David P.
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Sandy is always great to work with!

JOHN G.
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Sandy was helpful and informative

Scott P.
Clasificación:

El cliente no dejó un comentario.

Robert C.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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