Customer Reviews for Robinsons Hardware
(U-Haul Neighborhood Dealer)

95 reviews

110 N Main St   Jonesville, SC 29353

(864) 674-5640

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(864) 674-5640

110 N Main St
Jonesville, SC 29353

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–6 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Just keep up the good work.

FREDA MITCHELL 
Rating:
3.0

Drop off location is a muddy grassy field. I got towing equipment stuck trying to return it.

CHRISTIAN BARRY 
Rating:
2.0

One thing I don’t like is yall charged me to much

Joseph Craine 
Rating:
5.0

Customer did not leave a comment.

wilson boggs 
Rating:
4.0

The utility trailers should be for rent on a half a day rental as well. I may have used it two hours, but thankful to be able to rent for a day too.

Mark Foster 
Rating:
4.0

Customer did not leave a comment.

David Mooneyham 
Rating:
3.0

Customer did not leave a comment.

Tammie Stokes 
Rating:
3.0

Customer did not leave a comment.

Corey Rainey 
Rating:
5.0

Customer did not leave a comment.

Dale Laurence 
Rating:
5.0

Customer did not leave a comment.

BROADUS WILBURN 
Rating:
5.0

Great folks. Pleasure doing business.

Matthew Conklin 
Rating:
3.0

Customer did not leave a comment.

ROBERT GIBSON 
Rating:
5.0

Customer did not leave a comment.

David Long 
Rating:
5.0

Customer did not leave a comment.

Pamela Durham 
Rating:
5.0

Nothing at all. Great friendly customer service!!

Noell Phillips 
Rating:
3.0

Did not provide Hans truck and tools that are suppose to be in the back of Uhaul

QUAMESHA DUCKETT 
Rating:
5.0

Customer did not leave a comment.

Richard Fiorillo 
Rating:
5.0

Customer did not leave a comment.

Ashley Mitchell 
Rating:
5.0

N/A

GEORGE KINCAID 
Rating:
5.0

No complaints, everything went well.

WILLIAM SIMS 
Rating:
5.0

Customer did not leave a comment.

donald mason 
Rating:
3.0

Customer did not leave a comment.

JENNIFER SNYDER 
Rating:
5.0

Customer did not leave a comment.

TRAVIS BOYEA 
Rating:
5.0

Customer did not leave a comment.

Steven Taylor 
Rating:
5.0

Jonesville was not close to my home location. May have been an availability issue which is fine.

Jonathan Reid 
Rating:
5.0

Nothing

WANDA WORKMAN 
Rating:
3.0

I chose the mobile pickup option so that I could pick up the truck at 6AM. I even confirmed the pickup day and time a few days before. When I went to pick up the truck at 6AM sharp I was told that I had to wait until 8AM for the business to open because someone hadn’t put the keys in the lock box. Just make sure you practice what you preach.

DAVID CANDLER 
Rating:
5.0

Customer did not leave a comment.

DAVID PERNOT 
Rating:
5.0

Customer did not leave a comment.

LARRY STEVENS 
Rating:
5.0

Customer did not leave a comment.

DEZSTINY WOODARD 
Rating:
5.0

Customer did not leave a comment.

CALEB HENDERSON 
Rating:
5.0

They all went over and beyond with personal care, not just customer service! My favorite u haul location by far!!🙂

CHRISTOPHER KIRBY 
Rating:
3.0

My only disappointment was not having the truck that I had ordered a week before pickup. I did my application online but when I arrived they had rented the last one out. We were late getting started so we were late turning it back in . It helped having the truck because we had nothing to moved my daughters stuff so I did over look the mistakes. I will probably think twice before I use I haul again. And also I was told since I was unable to get the truck that I had reserved that I could get the next size up for the same price. That did not happen either because I was charged on the bill.

MELINDA TURNER 
Rating:
5.0

Customer did not leave a comment.

Donald Strickland 
Rating:
3.0

Customer did not leave a comment.

CHARLES CANNON 
Rating:
5.0

Customer did not leave a comment.

Teresa Waldrop 
Rating:
5.0

Customer did not leave a comment.

Karl Youngker 
Rating:
4.0

The people were friendly and helpful. It was a smooth transaction. The equiptment was eccellent. The whole process was so easy and fast

Burton Wilson 
Rating:
5.0

Customer did not leave a comment.

Wendy Alvarenga 
Rating:
5.0

Great service

DURVIN SMITH 
Rating:
5.0

Customer did not leave a comment.

Angela Perkins 
Rating:
5.0

The service was very nice,I would recommend it to others.

Joann Mcclurkin 
Rating:
5.0

Your representative go the extra mile I am very pleased thank you very much

Donray Jones 
Rating:
5.0

Thank you

Nicole Lacresha 
Rating:
5.0

Customer did not leave a comment.

KEVIN MITCHELL 
Rating:
5.0

Customer did not leave a comment.

David Madden 
Rating:
5.0

Customer did not leave a comment.

Patrick Barone 
Rating:
5.0

Customer did not leave a comment.

John Wade 
Rating:
5.0

Customer did not leave a comment.

Tracy Bayne 
Rating:
3.0

Customer did not leave a comment.

Stanley Grygiel 
Rating:
5.0

Customer did not leave a comment.

Stacy Addis 
Rating:
5.0

Customer did not leave a comment.

CCIA Food Pantry 
Rating:
3.0

This location was very far from my apartment so maybe would work better for someone else. My main problem was that the radio DIDN'T work! It was a very long 5 hours without a radio! I think should be refunded something, even $25 would be good.

Karen Arapostathis 
Rating:
5.0

Customer did not leave a comment.

CCIA Food Pantry 
Rating:
5.0

Great service from store manager; he multitasked and assisted with hooking up the trailer tomy vehicle. Great job in looking out for the customer.

John Gory 
Rating:
5.0

Stay the same !!

Mario Johnson 
Rating:
5.0

Customer did not leave a comment.

William Adams 
Rating:
4.0

Customer did not leave a comment.

Kathy Morrow 
Rating:
5.0

He was no nice, and very pleasant.

Nancy Vermeer 
Rating:
4.0

I did not know that there was a U-Haul location in Jonesville. This is good to know. The location was very convenient, easy to get to and clean.

Barbara Holley 
Rating:
3.0

Customer did not leave a comment.

John Gory 
Rating:
5.0

Customer did not leave a comment.

Vivian Craig 
Rating:
5.0

Customer did not leave a comment.

Shannon Ham 
Rating:
5.0

Customer did not leave a comment.

KATHY MORROW 
Rating:
4.0

Customer did not leave a comment.

Bobby Strickland 
Rating:
1.0

Drop off location was nothing but a mudhole , poor location to try to park a truck and trailor , got stuck trying to back trailor over curb into their mud lot.

KERRY MULWEE 
Rating:
3.0

Stop charging for every little thing. Deposit to expensive n whenever da truck is returned, don't expect any kind of descent money back. A total rip off. I will not deal with Uhaul again. I don't know if location even makes a difference at this point. Definitely didn't make my moving experience any easier. Didn't run into this type of problem eight years ago when I used Uhaul to move. I can see charging for mileage if u r going out side of da county, but to go from Jonesville to Union n back is ridiculous. Then u got to have ins n case something happens to da truck. That's another charge. Anybody with common sense is gonna get it. So I feel dat should b added into da price n mileage within da county stopped. U people r bleeding people dry. It's hard enough moving, n then u got to b worried about how many miles they gonna charge u for. The Pitts for me.

SHIRLEY THOMAS 
Rating:
3.0

Too far from Spartanburg to pick up for moving trip to Columbia.

DIANE ROCHESTER 
Rating:
4.0

The service at the location was great. However, the price to use this truck ended up being outrageous. $150 including gas is too much. I regret doing it and will not do it again. Definitely not worth the money, next time we'll be borrowing trucks from friends.

Becky Worthy 
Rating:
2.0

I did not appreciate the staff member that helped us preaching to us about his religion while we were in the process of getting the reservation. Although I respect all beliefs that was clearly the wrong time and place and not only made me uncomfortable but delayed my moving process even more.

Rachel Courtney 
Rating:
5.0

I love going to this store. Everyone is pleasant and inviting. This is a very wonder place.

MARIA HARRIS 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS NELSON 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS NELSON 
Rating:
4.0

Gentleman called me the next morning and informed me in a polite manner that my miles were over and I would be charged. This happened in the upmost professional manner I could expect. This location has truly been the the best experience I have ever had with u-haul. This one time phone call I had with this location is the only reason I will consider u-haul for other moves.

robbie johnson 
Rating:
5.0

Customer did not leave a comment.

Lawrence Love 
Rating:
5.0

Took us 5 mins to turn in this rental. They inspected it with us and said Thank you!

LAWRENCE LOVE 
Rating:
5.0

THE GENTLEMAN WAS VERY HELPFUL. THE TRUCK WAS READY WENT WE GOT THERE AND IT WAS VERY CLEAN.

margaret rodriguez 
Rating:
5.0

great place to do business

Dennis Reynolds 
Rating:
5.0

Customer did not leave a comment.

BUNKY BALCOMBE 
Rating:
3.0

Customer did not leave a comment.

CHARLES RAY 
Rating:
5.0

Customer did not leave a comment.

WILLIAM PIPKINS 
Rating:
4.0

Customer did not leave a comment.

DONALD MACKAY 
Rating:
4.0

Customer did not leave a comment.

Keith McWilliams 
Rating:
5.0

Customer did not leave a comment.

MICHAEL JOLLY 
Rating:
5.0

The only issue was I had to drive 28 miles to pick up a truck which was confirmed to be 3 miles away. The personnel was great to deal with.

MICHAEL LAWING 
Rating:
4.0

Customer did not leave a comment.

david foster 
Rating:
3.0

Customer did not leave a comment.

GWYNNE SHIPPY 
Rating:
2.0

I fail to purchase insurance.When I went back the next day, they refused to allow me to purchase insurance. Your website states insurance can be purchased with reinspection. I had to drive over 400 miles with no insurance.You need better training for your agents.

JAMES JETER 
Rating:
4.0

Customer did not leave a comment.

Alvin Skipper 
Rating:
5.0

Customer did not leave a comment.

ramona shelmire 
Rating:
3.0

On this particular truck, the fuel gauge needs to be corrected. Or corrected on computer about amount of fuel in tank.

RUTH BURROWS 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE VARNER 
Rating:
4.0

Customer did not leave a comment.

DEANNA KROPP 
Rating:
3.0

Customer did not leave a comment.

SARAH JACKSON 
Rating:
3.0

To be fair there was only one man working at the hardware store in Jonesville SC But the truck needed and oil change and servicing. There was a yellow light indicating this. The inside cab was a mess and there was not a 1/4 of a tank in the truck. I do like using u-haul and will not affect future rentals but the the poor guy was the only one operating the store and trying to help me with the rental.

MICHAEL HATCH 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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