I have used many storage facilities over the years on two different sides of the country. This one BY FAR has been one of the friendliest, most convenient, and well-kept facilities I’ve ever worked with. Prices are fair and staff realizes that we are human! Thank you for a wonderful experience.
Steven B | Overall ExperienceCustomer Reviews for Robinbrooke Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Good experience!
Dwight M | Overall ExperienceNo issues whatsoever while using Robinbrooke for storage over the past 3 years. Would definitely use again if needed.
Lisa R | Overall ExperienceWonderful experience. Would highly recommend.
Lisa S | Overall ExperienceVery accommodating and friendly!
Roy A | Overall ExperienceRobin was always so friendly and helpful in answering any questions.
Marion G | Overall ExperienceRobyn was amazing, patient and professional.
Colleen S | Overall ExperienceI was always met with a willingness to help any way possible. Respectful, courteous, n helpful. I whole heartedly recommend to any needing storage.
Sharon F | Overall ExperienceExcellent customer service
Debby S | Overall ExperienceMy storage unit was in a secure building with climate control. I felt that my belongings were safe there because there are a couple security measures in place: you have to have a code to get through the main gate, then a key to enter the building, plus the lock I put on the door. Robyn in the office is very nice and helpful! Highly recommend!!
JESSICA M | Overall ExperienceI was very happy with Robinbrooke. I never felt as if myself or my belongings were ever unsafe. If I ever had a question or an issue, the response was always pleasant and quickly responded to. I would highly recommend to anyone needing a storage facility. Thank you Robinbrooke for a wonderful experience.
Diana O | Overall ExperienceVery friendly and easy to work with.
Tony S | Overall ExperienceRobyn at the front desk was very sweet, we were there for about 13 months, was a great place to deal with.
Marcie B | Overall ExperienceRobin and her Husband are truly just a delight. I have rented storage from them for the past two years and have not one negative thing to say about them or their business.
Arianna O | Overall ExperienceRobin was wonderful to work with! Very professional, helpful & friendly.She represents your business with exemplary service Beth & Tony Carter
Beth C | Overall ExperienceFrom start to finish, the friendly staff made the entire process a breeze! The grounds were well maintained and nicely lit. I never worried about my belongings at all and always felt safe no matter what odd hours I had to access my storage. 11/10!!!
Lee S | Overall ExperienceWonderful staff and a secure and accesable area to keep my valuables. It was everything I needed, thank you.
Eric K | Overall ExperienceWould highly recommend Robinbrooke Storage… nice facility with excellent Management!!
Stephen S | Overall ExperienceLove that it is temperature controlled! Would recommend definitely
Mary M | Overall ExperienceHighly recommend this facility to anyone who wants to experience deeply caring and loving people! Extremely helpful and accommodating! Thank you Robyn for helping us so much! We’ll miss you :) Owen & Evie
Evie Z | Overall ExperienceNice facility and friendly staff, especially Robyn, Facility Manager.
Carl L | Overall ExperienceRobyn was very friendly and helpful.
Ron S | Overall ExperienceMs. Robin was friendly and very helpful.
Elizabeth M | Overall ExperienceGreat experience!
Sarabeth B | Overall ExperienceGreat experience with you. I would use again.
Jana C | Overall ExperienceWe would absolutely use Robinbrooke Storage again in the future. Robyn was always helpful and extremely friendly.
Sandra B | Overall ExperienceA very positive experience. Would highly recommend
Linda A | Overall ExperienceI had alot of heavy garage equipment on wheels, the unit was designed with a large drain in front of the door. The drain cause abundance of trouble getting the wheeled equipment into and out of the unit. It actually took a 1 person job, into a 2 and 3 person job as we had to lift each peice over the drain. It was after hours when we made our first drop off or I would have asked for a new unit.
Josh E | Overall ExperienceThe office manager was very nice and professional. I enjoyed working with her.
Steve B | Overall ExperienceGreat place!!
Patricia W | Overall ExperienceRobin is literally the best! I picked a veteran owner business for a reason. Durning the hype of the pandemic I was without work and unemployment. She was always very kind and understanding and did what ever she could to help me. 10 out of 10! The place is clean and easy to get in and out. Made my move in and out too easy.
Laken S | Overall ExperienceWe have been doing business with them off and on for the last 4 years and I would highly recommend the perfect place to store your stuff. I really like the people who work there. 👍👍😊😊
Karen T | Overall ExperienceHallways were dirty, saw dead roaches, hopefully dead due to spraying. Storage got very dusty due to openings at top of unit, anyone’s bugs or whatever could get to each unit. Had 11 days remaining and no refund, gave notice, never paid late, if move in 11 days early customer would pay. Very congested at times due to big pontoons, boats,. Staff very nice.
Elaine H | Overall ExperienceRobin is excellent—clone her! She bent over backwards to assist me with storage accommodations. Without question she is the “dynamo” to the operation. Disturbingly however, is your inability to refund monies against unused storage time. For example, I rented three units, turned them back to you yesterday: this equates to approximately $140.00 in unused storage capacity. While $140.00 is not “huge” in comparison to your overall operation—it is a substantial amount of money to me. I understand what’s in the contract—it doesn’t make it right. In the future when asked about your facility—I’ll tell the truth—great operation—Robin, makes it so! I’ll also inform them as to the special language in the contract.
Randy G | Overall ExperienceVery user-friendly management and a superb facility.
Ronald N | Overall ExperienceDuring a stressful move, Robinbrooke Storage made getting a nice and very clean unit seamless. The customer service was incredible and I will recommend to friends and certainly use in the future!
Dianisha A | Overall ExperienceGreat storage facility and people. Very helpful and professional. Robin was able to assist our family in a unique position. She is kind, helpful and professional.
Joshua K | Overall ExperienceRobin Brooke Storage is amazing- the staff if incredibly helpful, and always friendly. We had multiple units while we moved and they made sure we were always taken care of. Highly recommend this business!
Courtney T | Overall ExperienceThe facility was convenient for my home and the 10'x10' unit was clean and humidity controlled. Robyn was very friendly and helpful.
Paul B | Overall ExperienceI've used Robinbrook storage several times. I have always been satisfied with the experience. Robin is very helpful and professional.
Matt S | Overall ExperienceRobin went above and beyond to help us secure storage for our belongings. She was a jewel in her efficiency, helpfulness and all around help when we really needed it. We will always be grateful to Robin and all of her kindness.
Frederick P | Overall ExperienceThe staff were really great, storage clean, . Very nice facility, would rent again if needed.
Emogean S | Overall ExperienceHas been a great facility. Second time we have used Robinbrooke. A bit disappointed that we didn’t get money back since we vacated the unit before the month ended. Especially since we have been paying rent here for the last three years.
Sarah H | Overall ExperienceWell priced and 24 access to my unit. Very clean. I would use again if needed.
James M | Overall ExperienceThis was an excellent experience for us. Any time we have a storage need in the future we will definitely check here first. Excellent customer service!
Stephanie E | Overall ExperienceI maintained a storage unit at Robinbrooke for at least 10 years and never had any issues. Thank you and Merry Christmas. Impressed that the staff remembered my name.
LASHARME G | Overall ExperienceEveryone was very helpful. This is a very nice facility.
GREG T | Overall Experienceneed a dumpster
Terry C | Overall ExperienceRobinbrooke Storage went out of their way to make sure my needs were met. I highly recommend them!
Beth H | Overall ExperienceLooks secure with the new fencing being installed. I’m very pleased with that. The lightning wasnt very good down the aisle. Please consider adding more lighting for security and safety of customers.
Micah G | Overall ExperienceThe storage was very convenient and a great price for a climate controlled unit. The staff was very friendly and very helpful.
Todd B | Overall ExperienceBesides being convenient to our home location, we were pleased that tyhis facility was so professionally run. Both staff persons, Robyn and Dobie, were friendly and helpful well above excellent.
RICHARD S | Overall ExperienceExtremely helpful and very professional! I will definitely recommend to others and use again when the need arises!
Cindy P | Overall ExperienceVery helpful and friendly
HOMER L | Overall ExperienceHad a climate- controlled storage unit for three years; always secure, and recently enlarged and improved with gated entry. Highly recommend.
SARAH H | Overall ExperienceWebsite claims climate control and temperature control. Very deceiving. Had mold and mildew on furniture and boxes. Tried to address employee job site and they showed no interest in wanting to help.
Dave R | Overall Experience