Comentarios del cliente para Robin Rents & Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Robin Rents & Storage

Grado total:

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Robert M. en

Grado:

Unfortunately, I was the last U-Haul customer from this location since they decided to stop using u-haul. They no longer offer the service so I have to find another location to rent from.

HECTOR L. en

Grado:

N/A

Jason F. en

Grado:

El cliente no dejó un comentario.

Laura D. en

Grado:

It was an easy drop off. Only thing I’d add is that I thought I had the right entrance to drop off based on the signs. Apparently the drop off entrance was not the parking lot. Signage would have been helpful.

Joseph B. en

Grado:

El cliente no dejó un comentario.

Shiree R. en

Grado:

I decided to not move my items. Great location, but I found something even closer. Thanks.

april F. en

Grado:

Keep Shaneka employed and happy with her job. She is great and a real asset to your company.

rodney M. en

Grado:

Have more of your dealers operate like this one. (Robin Rents) They are very professional. Thank you.

DAVID C. en

Grado:

The staff was friendly and efficient. I came in without a reservation, but they were able to provide me a good trailer to meet my needs. The trailer was in good operational condition.

Chuck H. en

Grado:

The wiring harness was damaged and had to be changed out with a nearby trailer. Uhaul should update their online reservation process. I reserved a trailer at branch “X” for 1530. Arrived at the branch at 1515 but there was no trailer and, as stated in my confirmation email, a representative did not contact me regarding a new pickup location. The web site should not only provide rental locations that have equipment available. A conformation email should not be sent stating equipment is reserved at branch “X” but the customer will receive a call from a representative to pick up the equipment at branch “Y”. A 6’ X 12’ trailer has a foot print of 6’ X 12’ but know that the gate is 12”-16” less. Anything wider than 6’ will have to be lifted in and out of the traler, ie, zero turn mower with 60” deck. This small detail prevented me from using the actual trailer. My fault for not measuring prior to renting. You’re welcome for the $35 donation Uhaul.

FRANKIE B. en

Grado:

I really thought that the employee was going to show me the unit. He just signed me up and took my money. It was just cut and dry. Unit is what I needed but customer friendliness would have been nic

Kayla J. en

Grado:

Easy drop off

Jasen F. en

Grado:

Don't have any comments.

Brian C. en

Grado:

El cliente no dejó un comentario.

Richard W. en

Grado:

Clean, great staff, easy to access

william B. en

Grado:

The truck leaked

Catherine C. en

Grado:

Nothing! Service was excellent, friendly fast, and the trailer was clean and in great shape.

robertA b. en

Grado:

The staff was very friendly & very helpful. The facilities were easily accessed and nicely laid out. The rates are very reasonable. I would highly recommend Robin Rents Equipment & Storage to anyone.

Sonia L. en

Grado:

I originally had a trailer reserved at a different location, but when we went to pick the trailer up they weren’t even open, and the the number we called on the door went straight to voice mail. So I called U-Haul customer service and they were able to transfer my reservation to the next closest available location. I had no problems with the next location and highly recommend U-Haul for your moving needs. They made everything feel seamless, even after the first location wasn’t open, which wasn’t their fault.

Richard W. en

Grado:

Great customer service. Took the time to make renting the storage and returning the truck as painless and efficient as possible. I highly recommend this facility.

Frederick R. en

Grado:

El cliente no dejó un comentario.

Debra C. en

Grado:

El cliente no dejó un comentario.

Jasen F. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

El cliente no dejó un comentario.

Les H. en

Grado:

Personnel needs proper training on trailer frame coupler install to the customers hitch ball. Trailer came off hitch ball less than one mile from store. Upon return I was told by an employee that I needed to put the trailer back in the fenced area where I had originally obtained it from. A receipt would be emailed to me. No receipt was ever sent. I received a call from UHaul (not the store I rented from) last Friday, July 27 that the trailer had not been returned. I returned call to U-HAUL and discussed with them that it was returned on July 23 by 7:30 am. As far as I know everything is resolved.

DEANNA S. en

Grado:

Everything was great, the workers was all helpful and friendly.

Morris S. en

Grado:

El cliente no dejó un comentario.

michael D. en

Grado:

El cliente no dejó un comentario.

stanley A. en

Grado:

El cliente no dejó un comentario.

Stephen W. en

Grado:

My original pick up location was changed at last minute without proper notification, the pick up location took a long time to find the equipment that I had purchased to go onto my rental truck and at one point proceeded to apologize and say they did not have what I needed and paid for so I would have to do without, and the pick up location was 10 miles more than the original spot that I had agreed to via e-mail.

bonnie F. en

Grado:

This was not my drop off location. I used University drive.

John B. en

Grado:

El cliente no dejó un comentario.

TIMOTHY W. en

Grado:

El cliente no dejó un comentario.

Will E. en

Grado:

El cliente no dejó un comentario.

paula M. en

Grado:

Nothing

Douglas D. en

Grado:

El cliente no dejó un comentario.

Mark D. en

Grado:

Make sure all of the tires are properly inflated. Front passenger tire was at 40 psi. Should have been 110 psi. Otherwise all was good.

OLUWASHEUN O. en

Grado:

I was charged for the 6x12 but I rented the 5x8.